New Special Rate Offers | Page 6 | Tangerine Bank | Discussion forum

They only offered me 2.76 but my daughter 3. So I've opened a Tang chequing acct and will link it to EQ so I don't have to bounce the funds around to my other bank. Maybe once they see the link I will get the better offer next time. Still don't know if I should clear out the Tang acct on Jun 29 so I can put it back in as "new funds" in July.

Called Tang last week when my 2% rate expired and was offered the same for 90 days, said I would wait a bit and call back. Today I called back and was told the promo is "expired", they will not do better than 0.8%! Asked for supervisor who confirmed no promo for me. Not interested in hearing I plan to transfer in a large amount, nor that I could transfer payroll deposit. I feel I am being punished.

Wish I could but they aren't available to Quebec residents.

That's a really nasty experience, Saver-Mom.
It is reminiscent of the most crass of marketing manoeuvres, normally restricted to hucksters and door-to-door water heater sales. If there was to be a deadline, you ought to have been informed. Even the showman at the CNE will say, "Today only. Step right up!." (and it's not usually even true).

I appreciate your sharing it with us.

Alterna has 1.95, which is almost 2.0, and you don't have to waste your time arguing about it or be insulted. The comparison chart says it's available to QC. And they do joint accounts.

Thanks Loonie. I am considering Alterna but am disappointed by the low limits on transfers out. Miron, PC is not in QC either! Rfdm, I will look into Manulife but suspect the advisor setup is a way to try and sell you on their many other products/services. Tangerine is punishing me either for moving money out of the account, or declining their 2% offer initially. When I called back planning to accept the 2% I was told there was "no promotional rate available for you". I asked to speak to a supervisor and was told "ok, but they won't do anything". I mentioned that everyone else is being offered 2%, and they said "oh, who?". I responded "everyone on several blogs I read. Supervisor just kept repeating "no promotion available for you". This, after keeping large sums of money with them since the early days of ING. My husband things Scotia is trying to kill Tang.

My 2% promo with Tangerine expires today on June 18th. I had called in a few days ago to inquire, but was told no promotion available to me. So I initiated 2 transfers out to destined for EQ Bank at 2.25%, but as I only got my account in the past few weeks, I have their lower account balance threshold. Today, I've just set a series of transfer outs to PCF due to Tangerine's maximum daily transfer out amount. I didn't even bother trying to call Tangerine again seeing the above. 1.75% is still better than 0.8%

You can get money out of Tangerine by transferring funds to chequing and writing a cheque. I don't think there is any limit there. I don't know, but perhaps you can do the same thing at Alterna by opening a companion chequing account.

I agree with Bill's approach. I don't think there is any point in inquiring ahead of time, as they won't do anything. It's worth asking after the previous deal has expired though.

Spouse was offered 2% x 3 months today, as we anticipated, and accepted it (bearing in mind Saver-Mom's experience). I haven't called yet but would expect to get the same.
Spouse then moved most of it to chequing, and it will then go to Luminus where the offer is 3.5 for same time period (only for Ontarians). It's apples to apples, so why not? This is first major withdrawal from that ING/Tang account, which has been open for a really long time.

I don't know if Scotia is trying to "kill" Tang, and not sure what that would mean, but they're certainly making it more unpredictable and difficult to deal with.
I think they're basically doing what every bank does - trying to figure out how to make the most profit for them by acquiring, keeping and redeploying our money to maximum possible. ING did it in a more even-handed way, treating everyone the same, but Tang thinks it can segment its markets etc. I think it's the lack of transparency that is driving us all nuts. Nobody knows why they are or are not being given a certain rate, and therefore has no ability to improve the odds. I suspect this will ultimately be self-defeating for Tang as it just annoys people and wears them down.

I think the best response to "no promotional rate available for you" may be "then there is money available for you," and move the money out immediately. Carrot-and-stick goes both ways. I am willing to be loyal to a degree, and don't expect to get the absolute maximum promo rate every time, as that is not going to happen in a promo-driven landscape, but if they're not holding up their end, bye!

https://www.highinterestsavings.ca/forum/announcements/luminus-financial-promo-3-5/

Loonie said

https://www.highinterestsavings.ca/forum/announcements/luminus-financial-promo-3-5/

Thank you, Loonie! Too controversial for me!

My 2% offer ended on June 17th so I called to see what offers were available. The CSR said there were no promotional rates and didn't flinch when I said I'd move money to Oaken.
I decided to call back and asked the next CSR that since I wasn't eligible for the 2.4% for new customers, was there anything he could do since I've need a long time customer. He offered 2% for 90 days which I accepted and then I put the wife on the phone so she could get the same offer. I tried to push him to get the 2% for 6 months but he declined and said that I just need to call back in 90 days.
Not sure if I got lucky and just got the right CSR.