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New Special Rate Offers
April 6, 2016
3:53 pm
Saver-Mom
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So did everyone who got the email offer have a promo that ended March 31st-or thereabouts?

I am on the 2% till early June. Maybe I should transfer it all out a day before the promo ends, in prediction of a better offer?

These rates are ridiculous.

April 6, 2016
4:54 pm
SavingIsGood
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No e-mails from Tang regarding any offers. I found about this offer from this indispensable forum. Thank you guys!
I can see this offer on my Tang page as somebody above mentioned. And it was on home page too, as I logged in.

No, I do not appreciate this way of 'offers' from Tang. This is the same thing when grocery stores have 'store' sale, not in flyer forcing you to drop by and see all fantastic offer your friendly store manager prepared just for YOU. Why should I log in every day to any site? Like nothing else to do in my life....

April 6, 2016
5:30 pm
jgclghrn
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I believe the last Tangerine promotional rate I got ended in November of last year (based on new money). Even after calling I didn't receive another offer so I moved most of my money to EQ Bank after a painful setup process. I had very little in my savings when I received the latest 2.76% offer.

My wife on the other hand was offered a 2.5% promotional rate without asking (based on new money). That promotion ended Mar. 31 but she also moved her money to EQ Bank in late February and had little in her savings account with Tangerine when she got the recent 2.76% offer.

Why the 2.76% instead of a higher or lower one?sf-confused

April 6, 2016
9:08 pm
Leonidas
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April 6, 2016
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I received the email with the full 3% offer even though I only had 1¢ left in the Tangerine Savings account.

It could be that 3% was offered because I've listed my Implicity account as a transfer choice and that I have a TFSA with Tangerine also. Who knows what logarithm they use to determine the rate on this Spring Offer.

April 7, 2016
4:05 am
Peseta
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Got a 1.81% offer - which I thought was an odd number. Called and asked why it wasn't 3% and was told it had something to do with my balances. The CS said that because most of my money with them is in US dollars, it kinda didn't count. As if Tang doesn't count that money on its books when they lend it out ten fold.

The guy was very nice and apologetic, but said there was nothing he could do, as it was an automatically generated interest rate.

So considering USD's don't count for anything at Tangerine, I wanted to ask you guys if any of you knew of any other banks in the country that offered USD savings accounts at a similar rate than Tang? I wouldn't mind getting even a lesser interest on it, as long as I knew that my funds and loyalty meant something to a bank.

I miss the days of ING Direct.

April 7, 2016
4:26 am
3oakwest
Ontario, Canada
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April 7, 2016
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Been a customer since early in the ING days and I did not get the offer. I just had the 2.5% offer though. I called in and offered to switch 100k to them and they said I was not on the list to get offer. Strange!

I think they're being controlled totally by the BNS even though they say not.

April 7, 2016
7:04 am
Loonie
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Peseta said

Got a 1.81% offer - which I thought was an odd number. Called and asked why it wasn't 3% and was told it had something to do with my balances. The CS said that because most of my money with them is in US dollars, it kinda didn't count. As if Tang doesn't count that money on its books when they lend it out ten fold.

The guy was very nice and apologetic, but said there was nothing he could do, as it was an automatically generated interest rate.

So considering USD's don't count for anything at Tangerine, I wanted to ask you guys if any of you knew of any other banks in the country that offered USD savings accounts at a similar rate than Tang? I wouldn't mind getting even a lesser interest on it, as long as I knew that my funds and loyalty meant something to a bank.

I miss the days of ING Direct.

No need to waste your time at Tangerine on this. Hubert CU offers US dollar accounts at 0.75%, which is 3 x better than Tangerine.

Other than that, it's hard to get any interest at all on US dollars.

April 7, 2016
8:31 am
Peseta
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Thanks Loonie!!! Didn't know Hubert had USD accounts. Will give them a call today.

Tangerine's special offer is like a store having a sale but some customers getting a bigger discount than others. It's just a bad taste and a poor customer service call.

Sad to see an innovative bank slowly become just like any other one with low interest rates, high fees and a lot of lip service.

April 7, 2016
8:54 am
NorthernRaven
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I'm sure there's one or more threads about Hubert's USD account somewhere. The main problem is that there has been no way to get money in or out except forex or wire, which costs $$. The stated purpose, with the example of the family trip to Disneyland, is ridiculous given this.

The likely problem is they've been waiting for some sort of infrastructure improvements (perhaps centralized USD support, and themselves writing a transfer interface) that has been slow in materializing. Someone mentioned somewhere that they are now able to make phone requests to transfer to a USD account at another Canadian institution.

April 7, 2016
10:00 am
rhvic
Victoria, BC
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Although I did not get an email from Tangerine, when I logged in they did offer me 3%. This despite having only just over $1K with them currently. So I'll transfer spare cash from Hubert to them for a couple months.

NorthernRaven, there is a thread on Hubert's US$ account called, conveniently, "Hubert’s US$ account". As I mention there, they have moved money from my external US$ account to my Hubert US$ account for free. But, still waiting for their system, now more than a year overdue, to enable a customer to do that oneself.

April 7, 2016
4:16 pm
Loonie
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Hubert now offers internal transfers between US and Cdn accounts at no charge. It depends on why you have the account in the first place as to how well this account works for you. It's not particularly good for cross-border shopping on a regular basis, but fine for long-term saving or currency diversification..

April 7, 2016
6:28 pm
dentgal
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Tangarine's computers clearly know how much money you have had in their bank at one point in time.....so when you pull it out (when the rates go down and the promotion ends), and they want it back, then they dangle the high interest carrot in your face.....and, for those of you who have an existing offer that ends in June, they won't offer you anything until that promotion has expired.....

April 8, 2016
5:46 am
Miron
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threeoakwest said

Been a customer since early in the ING days and I did not get the offer. I just had the 2.5% offer though. I called in and offered to switch 100k to them and they said I was not on the list to get offer. Strange!

I think they're being controlled totally by the BNS even though they say not.

It is not strange, you are already involved with an offer!

April 8, 2016
5:48 am
Miron
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Leonidas said

I received the email with the full 3% offer even though I only had 1¢ left in the Tangerine Savings account.

It could be that 3% was offered because I've listed my Implicity account as a transfer choice and that I have a TFSA with Tangerine also. Who knows what logarithm they use to determine the rate on this Spring Offer.

It looks like people with low balances are the targeted ones for 3% interest sf-cool

April 8, 2016
5:58 am
Miron
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rhvic said

Although I did not get an email from Tangerine, when I logged in they did offer me 3%. This despite having only just over $1K with them currently. So I'll transfer spare cash from Hubert to them for a couple months.

It is written in the description of the offer that it is given by email or whenever you log in.

You should review if you subscribed to their emails and/or if the email is the right one!

April 8, 2016
6:07 am
Miron
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SavingIsGood said

No e-mails from Tang regarding any offers. I found about this offer from this indispensable forum. Thank you guys!
I can see this offer on my Tang page as somebody above mentioned. And it was on home page too, as I logged in.

It is written in the description of the offer that it is given by email or whenever you log in.

SavingIsGood said Why should I log in every day to any site? Like nothing else to do in my life....

You should review if you subscribed to their emails and/or if the email is the right one!

April 8, 2016
6:10 am
Miron
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Peseta said
Sad to see an innovative bank slowly become just like any other one with low interest rates, high fees and a lot of lip service.

Meanwhile, there are no fees at all sf-wink

April 8, 2016
10:32 am
Candy
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No e-mails from Tang regarding any offers. I found about this offer from this indispensable forum. Thank you guys!
I can see this offer on my Tang page as somebody above mentioned. And it was on home page too, as I logged in.
No, I do not appreciate this way of 'offers' from Tang. This is the same thing when grocery stores have 'store' sale, not in flyer forcing you to drop by and see all fantastic offer your friendly store manager prepared just for YOU. Why should I log in every day to any site? Like nothing else to do in my life....sf-confused

Very disappointed the way they treated their clients!!! I worked in the Banking industry for more than 30 years, this is the a terrible way of getting business and keeping existing client!

April 8, 2016
4:56 pm
Peseta
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Miron said

Peseta said
Sad to see an innovative bank slowly become just like any other one with low interest rates, high fees and a lot of lip service.

Meanwhile, there are no fees at all sf-wink

Right :)

RRSP and TFSA transfer outs are now feed at $45!
NSF fee was introduced a few months ago at $25
MasterCard charges a forex fee of 1.5%
A free Whoops protection was substitued by conventional overdraft at 19% APR.

So Tanga is slowly become just like any other bank. They can dress it up as "fair" fees, "lower" fees or "standard industry practice" fees, but the truth of the matter is that the vast majority of their clients are with them because they ran away from fees and those very standard industry practices. Its so unfortunate that they are quickly moving away from what they used to be.

At this rate they might as well get absorbed by Scotiabank so they can save themselves some marketing dollars on two separate brands.

April 8, 2016
7:14 pm
dentgal
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Miron, they aren't just targeting those with low balances.
I have a high balance, and they offered me the 3%.
BUT the 3% is only on new funds and my existing funds will be at 0.8%.
When i explained that my NET rate would be less than 2% if i brought lots of new money, they offered 2% on my existing funds. So i won't give them any new money--it doesn't pay! But i'll keep the "old" money there for 2%!

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