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10:32 am
April 22, 2019
Offline11:18 am
September 18, 2019
OfflineYou all realize that you do not get the bonus interest UNTIL the end of the promo period??? They did not make that clear - I was shocked to receive only 0.1% for July - I phoned to ask where the bonus interest was and they casually said, oh you don't get that for 3 months! I moved the money out and closed the account. I needed that interest to pay a credit card - now I have to pay 20% interest on the balance due on that card 'cause I didn't have the funds to pay it off.
11:23 am
December 7, 2018
Offline11:35 am
December 7, 2018
OfflineI just called Simplii to ask if my 3.0% could be increased to the current 3.85% promo (before transferring funds to Scotiabank), and was told it had already been automatically taken care of for all customers who had money in the 3% promo. The end date remains the same -- Oct. 31, 2022. I asked for a confirmation e-mail, which I have since received, and also suggested they communicate way better with their customers -- how were we to know?
Here's the link to the confirmation e-mail -- https://www.simplii.com/content/dam/simplii-public-assets/documents/pdf/simplii_financial_promotional_savings_rate_July_2022.pdf
12:37 pm
April 6, 2013
OfflineG0ldenbarstewart said
You all realize that you do not get the bonus interest UNTIL the end of the promo period??? They did not make that clear - I was shocked to receive only 0.1% for July - I phoned to ask where the bonus interest was and they casually said, oh you don't get that for 3 months!…
Yes, I was aware of that. That was in the confirmation e-mail and the terms and conditions PDF. That's how Simplii's offers work:
Promotional Interest will be paid in November 2022 into a single Eligible Savings Account held by the primary account holder, which account must be active and in good standing at the time of payment. If a primary account holder holds more than one such Eligible Savings Account, Promotional Interest will be paid to the primary account holder’s Eligible Savings Account with the most recent date of activity.
2:06 pm
August 10, 2018
Offlinefor interest sake said
I just called Simplii to ask if my 3.0% could be increased to the current 3.85% promo (before transferring funds to Scotiabank), and was told it had already been automatically taken care of for all customers who had money in the 3% promo. The end date remains the same -- Oct. 31, 2022. I asked for a confirmation e-mail, which I have since received, and also suggested they communicate way better with their customers -- how were we to know?
Here's the link to the confirmation e-mail -- https://www.simplii.com/content/dam/simplii-public-assets/documents/pdf/simplii_financial_promotional_savings_rate_July_2022.pdf
I wouldn't trust that as confirmation of enrollment. If you read it, it specifically says "available by invitation only". I received an invitation, but my wife did not. We were both on the 3%.
3:03 pm
December 7, 2018
OfflineBruford said
I wouldn't trust that as confirmation of enrollment. If you read it, it specifically says "available by invitation only". I received an invitation, but my wife did not. We were both on the 3%.
Then maybe you should phone and challenge them. From what I've been told, everyone who received and responded to that initial 'invitation' of 3.0% the beginning of July is eligible for the increase to 3.85%.
3:44 am
August 10, 2022
OfflineFYI. Received my confirmation email this morning from Simplii for the 3.85% offer I accept on Wednesday night and posted here. So about 2 days to receive the confirmation email after accepting the offer. All my HISA offers from Simplii showed up as pop ups when I logged into the online banking website.
I have never received an HISA offer via email from Simplii nor had any issues with them not paying the interest after the promo period.
PS: I always do screenshots/snippets and copy and paste the text of the HISA offers in a word document when I see them pop up on my online banking just to have it documented, this was especially true before Simplii started sending confirmation emails.
6:11 am
March 30, 2017
Offlinefrencols said
If this gives me the interest money after the full period is over, this isn't exactly a regular "HISA" offer and more essentially like, say, a GIC... right?
wrong, cuz u can withdraw any amount any time you want, you earn interest on whatever $ you have in the account during the period.
9:27 am
August 10, 2018
Offlinefor interest sake said
Then maybe you should phone and challenge them. From what I've been told, everyone who received and responded to that initial 'invitation' of 3.0% the beginning of July is eligible for the increase to 3.85%.
Too much effort, I just transferred my wifes HISA holdings to my HISA through our joint account with Simplii.
12:48 am
August 9, 2022
Offlinesavemoresaveoften said
wrong, cuz u can withdraw any amount any time you want, you earn interest on whatever $ you have in the account during the period.
OK thanks, so more like a redeemable GIC then, and not, as I said, essentially like a usual HISA that calculates daily and pays out monthly, right?
(And even with some redeemable GICs, I'm still paid the interest already due uptill the date of withdrawal. But this "HISA" promotion, I think, won't even do that?)
4:33 am
March 30, 2017
Offlinefrencols said
OK thanks, so more like a redeemable GIC then, and not, as I said, essentially like a usual HISA that calculates daily and pays out monthly, right?
(And even with some redeemable GICs, I'm still paid the interest already due uptill the date of withdrawal. But this "HISA" promotion, I think, won't even do that?)
You still earn interest on any amount you have in the account, just that the base interest is paid monthly, while the bonus is not paid until 2weeks after the promotion ends.
Also a redeemable GIC is like a all-or-none withdrawal, while the Simplii is just like any savings account, where you can add / subtract funds anytime you want. You only earn bonus on the portion above the waterline which is set at the beginning of the promo.
12:00 pm
November 18, 2017
Offline12:01 pm
January 9, 2011
OfflineA lesson on how not to impress potential new business, 101...
I just received a letter from Simplii, saying that for all interest rate tiers, my rate (for my account with a penny or so in it) will be 0.4%!
I'm not sure I recall what the effective date for this was, or if there was anything in the letter explaining what the before and after comparison to what they were changing was, or why they were spending postage to communicate this, because the letter was shredded into the garbage before anything was actually remembered! 
My memory's not as sharp as it used to be. Also, my memory's not as
sharp as it used to be.
2:35 pm
April 21, 2022
Onlinedougjp said
A lesson on how not to impress potential new business, 101...I just received a letter from Simplii, saying that for all interest rate tiers, my rate (for my account with a penny or so in it) will be 0.4%!
I'm not sure I recall what the effective date for this was, or if there was anything in the letter explaining what the before and after comparison to what they were changing was, or why they were spending postage to communicate this, because the letter was shredded into the garbage before anything was actually remembered!
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Got the same letter today, my interpretation of it was to advise clients that the tier balance structure for base interest on their HISA would be changing from 2 tiers to 5 tiers. Currently all tiers new and old are at the same 0.40%, I expect that in future the 5 tiers will all pay different base rates depending on how much a client has on deposit. We'll see what happens after October 21, if anything.
6:22 am
March 15, 2019
Offline6:50 am
January 9, 2011
OfflineCOIN said
This is strange. I received no emails and see nothing when I log in. However, I called them and was advised I am already enrolled in the 3.85%. I asked them to confirm with an email but was told that their word over the phone is sufficient.
Sounds like a 3rd world startup bank to me.
Forces a further waste of time to phone again and demand an e-mail, all because their system and web site effectively don't exist beyond the basics. Its completely unacceptable, IMO, that this bank stands alone for not showing what current interest rate you are getting, anywhere. And on top of that, to refuse an obvious request?
My memory's not as sharp as it used to be. Also, my memory's not as
sharp as it used to be.
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