LBC Digital: Another online-only offering from Laurentian Bank group | Page 4 | LBC Digital | Discussion forum

Please consider registering
guest

sp_LogInOut Log In sp_Registration Register

Register | Lost password?
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

sp_Feed Topic RSS sp_TopicIcon
LBC Digital: Another online-only offering from Laurentian Bank group
November 27, 2019
3:53 pm
bali
Member
Members
Forum Posts: 12
Member Since:
June 22, 2016
sp_UserOfflineSmall Offline

... both B2B and LDB worked for me 1st time ... I even linked B2B to/from LDB to get more CIDC coverage ... just got luckysf-smile I guess

November 27, 2019
3:58 pm
Bruford
Member
Banned
Forum Posts: 229
Member Since:
August 10, 2018
sp_UserOfflineSmall Offline

Worked properly for me, and it was fast as well.

November 27, 2019
6:51 pm
Canadianbull
Member
Members
Forum Posts: 389
Member Since:
December 26, 2018
sp_UserOfflineSmall Offline

Briguy said

I just kept calling back each day, first call on Saturday, then on Monday, then on Tuesday. When I called on Tuesday the customer service rep was able to give me a temporary password to set up the online access.

FYI, I don't think you can etransfer yet. When I went to etransfer from Scotiabank there was no LBC Digital on the list, just B2B and Laurentian. So as far as I know, initial deposit will have to take place after you link your account. You should have already got an email that your account is valid, and once you get online access you can start the linking process. I added an account to link yesterday, and microdeposits still aren't in Scotiabank to finalize the linkup.  

Yes, you can send and receive interac e-transfer via LBC.

November 27, 2019
6:52 pm
Canadianbull
Member
Members
Forum Posts: 389
Member Since:
December 26, 2018
sp_UserOfflineSmall Offline

Canadianbull said

Yes, you can send and receive interac e-transfer via LBC.  

Select Laurentian that is basically LBC.

November 27, 2019
7:04 pm
Slybanking
Member
Members
Forum Posts: 114
Member Since:
July 28, 2016
sp_UserOfflineSmall Offline

LBC Worked well for me. Took 2 days after linking my Bmo account before the 2 smalls deposits arrived.

November 28, 2019
3:10 am
Briguy
Member
Members
Forum Posts: 729
Member Since:
March 17, 2018
sp_UserOfflineSmall Offline

Canadianbull said

Yes, you can send and receive interac e-transfer via LBC.  

I tried etransfering and selecting LBC but I couldn't complete the transaction as I was never given an Access code, just a temporary password over the phone a few days later after the botched account opening at the beginning. I didn't realize you needed an Access code so never asked for one. Little did I realize that the Access code is the only way you can accept an etransfer. I will try calling them again today...sigh.... meanwhile money is in the cloud.

November 28, 2019
5:11 am
Alexandre
Member
Members
Forum Posts: 1232
Member Since:
November 8, 2018
sp_UserOfflineSmall Offline

Just opened account with LBC Digital - love this forum, thanks everyone!

I opened checking account first. When submitted last page of input, site took over 3-4 minutes to accept and reply. I thought I've got timeout or some other issue. Finally, page with confirmation opened - I am in!
So, just be patient if you've got spinning wheel at last step that seem to stuck.

Logged to my new account and opening HISA was very simple from within.

Now, time to link my other banks, move funds, and wait for new shiny debit card from LBC to arrive.

PS. Still can't open account with B2B, no matter how many time I tried, but LBC can do for now.

November 28, 2019
6:22 am
Londonguy
Member
Members
Forum Posts: 535
Member Since:
May 27, 2016
sp_UserOfflineSmall Offline

Alexandre said
PS. Still can't open account with B2B, no matter how many time I tried, but LBC can do for now.  

Hint in case you don't already know this -- if you take another stab at opening a B2B account, make sure you begin with a different email address for a User ID or it will fail for sure

November 28, 2019
7:11 am
Briguy
Member
Members
Forum Posts: 729
Member Since:
March 17, 2018
sp_UserOfflineSmall Offline

Briguy said

I tried etransfering and selecting LBC but I couldn't complete the transaction as I was never given an Access code, just a temporary password over the phone a few days later after the botched account opening at the beginning. I didn't realize you needed an Access code so never asked for one. Little did I realize that the Access code is the only way you can accept an etransfer. I will try calling them again today...sigh.... meanwhile money is in the cloud.  

I phoned today and they said if I choose the b2b login it won't ask for access code. But they also said my account wasn't set up for etransfer and they would email tech support to set me up, which would take 24-48 hr.

November 28, 2019
7:12 am
firaxa
Member
Members
Forum Posts: 10
Member Since:
November 28, 2019
sp_UserOfflineSmall Offline

Worked for me at LBC thanks to the advice from members on this forum. Opened both chequing and savings accounts. Set up transfer to my big bank. Was complete in one day. Transferred some cash to each account from big bank. Money showed up almost immediately. Waited another day and then transferred $1 using interac from big bank.

Seems to work well at LBC. Now repeating process with B2B.

P.S. If you are asked for an access code for an interac transfer, you are trying to connect to Laurentian Big Bank, not Laurentian Digital so be careful which financial institution you select to receive the interac transfer. LBC does not require an "access code" to accept an interac transfer.

November 28, 2019
12:11 pm
Canadianbull
Member
Members
Forum Posts: 389
Member Since:
December 26, 2018
sp_UserOfflineSmall Offline

Briguy said

I tried etransfering and selecting LBC but I couldn't complete the transaction as I was never given an Access code, just a temporary password over the phone a few days later after the botched account opening at the beginning. I didn't realize you needed an Access code so never asked for one. Little did I realize that the Access code is the only way you can accept an etransfer. I will try calling them again today...sigh.... meanwhile money is in the cloud.  

Sorry forgot to mention. It will start working 48 hours after you open the account.

November 28, 2019
1:29 pm
topgoat
Member
Members
Forum Posts: 17
Member Since:
April 27, 2017
sp_UserOfflineSmall Offline

I just opened an LBC Digital high interest savings account (HISA) and my application was accepted. However, when I tried to login using my email address and password that I used to apply for the HISA, it tells me that the username and password are invalid.
1. Is there a waiting time after account opening before I can login? If yes, how long?
2. Can I set up electronic fund transfers from my other financial institution directly to my LBC Digital HISA?
3. A post on this thread referred to an "access code". Why do I need this, and do I get it by calling LBC Digital?
Thank you.

November 28, 2019
1:58 pm
Briguy
Member
Members
Forum Posts: 729
Member Since:
March 17, 2018
sp_UserOfflineSmall Offline

topgoat said
I just opened an LBC Digital high interest savings account (HISA) and my application was accepted. However, when I tried to login using my email address and password that I used to apply for the HISA, it tells me that the username and password are invalid.
1. Is there a waiting time after account opening before I can login? If yes, how long?
2. Can I set up electronic fund transfers from my other financial institution directly to my LBC Digital HISA?
3. A post on this thread referred to an "access code". Why do I need this, and do I get it by calling LBC Digital?
Thank you.  

There is no access code, I was choosing wrong bank ( I chose Laurentian Bank instead of B2B/Laurentian ) to do an etransfer. There's just a login name and password. I had to call in over a few days until I finally got a temporary password since mine errored out during account creation, but others may chime in who were successful right away in account creation.

November 28, 2019
2:01 pm
Briguy
Member
Members
Forum Posts: 729
Member Since:
March 17, 2018
sp_UserOfflineSmall Offline

Canadianbull said

Sorry forgot to mention. It will start working 48 hours after you open the account.  

I also got an email from them saying that etransfer to and from LBC Digital only works with the chequing account, not with the HISA. So I opened a chequing account just now, but I guess I also have to wait 48 hr till they set me up properly at the back end for etransfer. My whole account was messed up since it errored out during the opening process, so first I had no way of logging in at all, and now I have no way of doing an etransfer, even though I now have a chequing account and I'm choosing the right bank.

November 28, 2019
2:37 pm
blahuenga
Member
Members
Forum Posts: 36
Member Since:
November 30, 2018
sp_UserOfflineSmall Offline

Thanks, guys! Just what I needed in addition to the B2B bank 🙂

Pro-tip if you're using a gmail account, you can sign up for multiple accounts like by throwing in a . anywhere. So firstlast@gmail.com is your gmail? All emails sent to first.last@gmail.com also go to inbox and so do f.i.rstlast@gmail.com etc.

So in this case - B2B login is firstlast@gmail.com and Laurentian login is first.last@gmail.com since the same address isn't allowed.

November 28, 2019
4:25 pm
Alexandre
Member
Members
Forum Posts: 1232
Member Since:
November 8, 2018
sp_UserOfflineSmall Offline

topgoat said
I just opened an LBC Digital high interest savings account (HISA) and my application was accepted. However, when I tried to login using my email address and password that I used to apply for the HISA, it tells me that the username and password are invalid.
1. Is there a waiting time after account opening before I can login? If yes, how long?
2. Can I set up electronic fund transfers from my other financial institution directly to my LBC Digital HISA?

1. I was able to access my account immediately after completion of an application. There was no "waiting period" for me.

2. You should be able to - HISA has its own account number. You might not be able to print VOID cheque for Savings account, I can't, but just use bank # and transit # with HISA account number. It should work.

This is what FAQ says: "You can deposit money into your High Interest Savings Account (HISA) by linking the account with your other financial institution or by transferring money from your LBC Digital Chequing Account."

November 28, 2019
10:56 pm
smayer97
Member
Members
Forum Posts: 902
Member Since:
September 29, 2017
sp_UserOfflineSmall Offline

blahuenga said
Thanks, guys! Just what I needed in addition to the B2B bank 🙂

Pro-tip if you're using a gmail account, you can sign up for multiple accounts like by throwing in a . anywhere. So firstlast@gmail.com is your gmail? All emails sent to first.last@gmail.com also go to inbox and so do f.i.rstlast@gmail.com etc.

So in this case - B2B login is firstlast@gmail.com and Laurentian login is first.last@gmail.com since the same address isn't allowed.  

Yes good tip. Also note that firstlast+xxx@gmail.com accomplishes the same thing, where xxx is anything you want.

November 29, 2019
4:58 am
savemoresaveoften
Member
Members
Forum Posts: 2990
Member Since:
March 30, 2017
sp_UserOfflineSmall Offline

topgoat said
I just opened an LBC Digital high interest savings account (HISA) and my application was accepted. However, when I tried to login using my email address and password that I used to apply for the HISA, it tells me that the username and password are invalid.

Is it possible you already have a B2B account and you use same email to setup LBC ? I got same error message above due to same email address for both. You can confirm if you are able to login to LBC portal using ur new psd u picked for LBC. If that is the case, you need to call them so that they change ur LBC to a different email. Otherwise you will have a ghost account under LBC that you cant access.

November 29, 2019
2:44 pm
AlainJF
Member
Members
Forum Posts: 191
Member Since:
January 16, 2017
sp_UserOfflineSmall Offline

Questions for the current users:

1- Is there a mobile app available for LBC Digital ?

2- Once you are on the website and on your HISA, is there a place where you see the current interest rate ? (something like "account details")

Note: I am still working on finalizing the initial setup process... not fully done yet.

November 29, 2019
4:27 pm
meghan88
Member
Members
Forum Posts: 41
Member Since:
December 1, 2014
sp_UserOfflineSmall Offline

They use the same awful Equifax product as B2B. Since I'm locked out of that one and have no luck with it, I can't open an account here either.

Very frustrating.

Please write your comments in the forum.