LBC Digital: Another online-only offering from Laurentian Bank group | Page 8 | LBC Digital | Discussion forum

AlainJF said

By mistake, I have used my LBC credentials on the B2B login page... and it did logged in ! There was nothing there, but I noticed my mistake immediately before jumping to the conclusion that my LBC account has been wiped out.

Since you have two accounts based on your previous reply (B2B and LBC), you might want to re-check this... perhaps this is what has happened to you ?

Perhaps, this is the same for Bruford ? ( https://www.highinterestsavings.ca/forum/b2b-bank/lbc-digital-another-online-only-offering-from-laurentian-bank-group/page-7/#p46266 ? )  

Bruford said

Not possible. I don't have a B2B account.

I will now make it a habit of taking regular screenshots of all my online only accounts. Probably a good habit to get into.  

Ok, then, am I the only one who can login at B2B with my LBC credentials ?

(If yes, I will call support to have this checked... Otherwise, it is another common "problem" that I will not lose time on.)

Norman1 said

AlainJF said

Ok, then, am I the only one who can login at B2B with my LBC credentials ?

(If yes, I will call support to have this checked... Otherwise, it is another common "problem" that I will not lose time on.)

I can too. My LBC Direct login e-mail address and password are also accepted by B2B Bank's online banking web site!

As expected, there's no accounts shown in B2B Bank's online banking as I haven't onboarded with B2B Bank yet.  

Yep ! Exactly the same for me. Thanks !

Norman1 said

AlainJF said

Ok, then, am I the only one who can login at B2B with my LBC credentials ?

(If yes, I will call support to have this checked... Otherwise, it is another common "problem" that I will not lose time on.)

I can too. My LBC Direct login e-mail address and password are also accepted by B2B Bank's online banking web site!

As expected, there's no accounts shown in B2B Bank's online banking as I haven't onboarded with B2B Bank yet.  

I wonder what would happen if you tried opening new account, checking or savings, at B2B Bank's web site, after logging with your LBC credentials.

From what i have read on this forum this rollout and B2B seem to be a disaster in the making. Should be pretty straight forward in 2019. I opened PC years ago and never had these problems. Customers deserve better , should get bonus on top of guinea pig rate

picassocat said

I don't get it, LBC not available to Québec residents when Laurentian is originally from and based in Québec. You figure it out.

If I were LBC direct, I would wait for the system to be streamlined before offering it to PQ.  

Its actually available for Quebec but they don't advertise it since the site is only available in English.

Contrary to what some have said here, LBC is readily available to Qc residents as long as they're comfy with using the english version of the form. French version will follow some time in 2020. I opened an account, I live in Qc, no problem (so to speak... rejection message after the equifax questions, error messages at login, etc...but with perseverance I created an account... with all the time it took i hope it'll stay at 3.3 for at least 3 months otherwise i'll be "unsatisfied"). I even called the consumer service about Qc residents and the rep also said no problem. If you succeed in creating an account he said, you're good to go. The above mentioned french page simply isn't a summit of precision, confusing language and territory.

Also in case it helps, at Consumer login, you must enter your email, not your account number... And, if someone lands on a page called "LBC Direct", it's not the appropriate login, this is for a "branch" was I told (?), so just get outta there.

Many tkx again to the creators and maintainers of this forum.

MoneyMuggle said

Question, how does this ranks the Laurentian bank compared to the other big cdn banks? Ty!  

Laurentian bank is the 8th largest bank in Canada, but it's actually pretty small.

(see: https://en.wikipedia.org/wiki/Big_Five_(banks) )

Norman1 said

MoneyMuggle said

Question, how does this ranks the Laurentian bank compared to the other big cdn banks in terms of debt rating? Ty!

Here's the top eight rungs of the DBRS debt rating scale with the position of some banks, governments, and companies:

DBRS Rating	Borrower
AAA	Government of Canada United States of America
AA(high)	Toronto-Dominion Bank Royal Bank of Canada Province of British Columbia
AA	Bank of Montreal Bank of Nova Scotia Canadian Imperial Bank of Commerce Province of Alberta Province of Saskatchewan
AA(low)	National Bank of Canada Province of Ontario Government of Nunavut
A(high)	HSBC Bank Canada Province of Manitoba Province of Nova Scotia Province of Québec
A	Province of Prince Edward Island
A(low)	Canadian Western Bank Laurentian Bank of Canada Province of Newfoundland and Labrador Brookfield Asset Management Inc. TransCanada PipeLines Limited
BBB(high)	Bell Canada TELUS Corporation

  

Interesting, better rating than Bell or Telus. Thanks Norman1 !

Yes, it is. Actually, the bank web site is up, it is Login page that is down.