July 24, 2009
This Bank is a bunch of Morons. I also have the same problem upon sign up I get an Equifax error every time and neither side can explain why? I finally just gave up. I would think twice about trusting these idiots with your money if they cannot fix a simple sign up problem. I have many other Hi Interest savings accounts so it is nothing to do with my credit. But the fact that no one there can figure it out tells me somthing.
April 2, 2015
I called up Customer Service and I was told my account did get created, except there was no online service attached. CS added that for me. I couldn't log in. They reset my password and I still couldn't log in. CS tried too and failed as well. CS fired off a ticket for support to investigate and will get back to me. So far, not a good start with LBCD.