Duca EMPA Deposit Rate Increase! 3.25% effective Monday, July 18, 2022 | Page 2 | DUCA Credit Union | Discussion forum

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Duca EMPA Deposit Rate Increase! 3.25% effective Monday, July 18, 2022
July 19, 2022
5:09 pm
davidgeorge
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cgouimet said

Instead of listening to that one 30 second music track on continuous loop, you can accept the call-back. It does work. They call back and you don't loose your place in the line. I did that this morning. 40 minutes later they called while I was in the pool ...  

Thanks, good to know it works. I worried that they don't call back today, then I lose one day interest.

July 20, 2022
12:07 am
Loonie
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Yes, it works pretty well. I have used it several times. I had to wait quite a while today for the call back though. They are probably busier due to the increased rate.

July 20, 2022
10:15 pm
duckgybe
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I don't even bother to phone them to have funds moved to Earn More Park account. I deposit a cheque through any ATM with the exchange network. Then, I log in and click on Account services then Contac us to request funds deposited on Savings a/c to be moved to my Earn More Park a/c at 3.25%.
Et voila!! Easy peasy!!!

Nick

July 20, 2022
10:21 pm
duckgybe
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Only bother with their Me to Me is you can only move $50,000 daily up to 250k weekly. You can push funds out only when you're like me a BC resident with no chequing with them.
Used to be a few years back that you could send them a scanned copy of your deposit cheque by email for them to process and deposit on Park a/c. They stopped this practice however. Very satisfied overall with DUCA as no B/S with interest rates like Simplii/Tangerine with new money :).

Nick

July 21, 2022
12:37 am
Loonie
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duckgybe said
I don't even bother to phone them to have funds moved to Earn More Park account. I deposit a cheque through any ATM with the exchange network. Then, I log in and click on Account services then Contac us to request funds deposited on Savings a/c to be moved to my Earn More Park a/c at 3.25%.
Et voila!! Easy peasy!!!

Nick  

That's a good tip. We waited an hour or two for call back yesterday.
How long does it take for your request to be honoured?

July 21, 2022
12:51 am
cgouimet
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Loonie said

That's a good tip. We waited an hour or two for call back yesterday.
How long does it take for your request to be honoured?  

Excellent tip indeed ...

This week hasn't been great at DUCA. Long wait times, 2 abrupt disconnects yesterday, and not the usual high performance CSR's.

CGO
July 21, 2022
12:59 am
Loonie
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And today they are going to be closed for corporate something-or-other, so don't call today.

July 21, 2022
11:06 am
HISAhopper
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Loonie said
And today they are going to be closed for corporate something-or-other, so don't call today.  

I came to find out why DUCA close today.
will try the above tip by duckgeby

July 21, 2022
11:14 am
cgouimet
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HISAhopper said

I came to find out why DUCA close today.
will try the above tip by duckgeby  

If you're a member you would have received an email ...

CGO
July 21, 2022
11:17 am
HISAhopper
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duckgybe said
I don't even bother to phone them to have funds moved to Earn More Park account. I deposit a cheque through any ATM with the exchange network. Then, I log in and click on Account services then Contac us to request funds deposited on Savings a/c to be moved to my Earn More Park a/c at 3.25%.
Et voila!! Easy peasy!!!

Nick  

how long till you see the money in the Earn More Park Account?

July 21, 2022
1:05 pm
savemoresaveoften
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HISAhopper said

how long till you see the money in the Earn More Park Account?  

within a few hours after you talked to a rep.

July 21, 2022
1:26 pm
Berry
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Usually they have transferred the funds within minutes of chatting with the csr.

July 22, 2022
6:55 am
HISAhopper
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I left message to move $ from earn more savings to park account yesterday, checked in online this morning nothing happens, call in now and on hold for 20 mins ...

July 22, 2022
9:57 am
COIN
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"I left message to move $ from earn more savings to park account yesterday,"

They were all away on an offsite yesterday. Give them a bit of time to catch up.

July 23, 2022
10:55 pm
duckgybe
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HISAhopper said

how long till you see the money in the Earn More Park Account?  

Hey Loonie if I leave the message outside their business hours then the next day my request is actioned. I will continue to do this as long as I do business with them :).

July 24, 2022
12:28 am
Loonie
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Sounds good. Wish I'd known this earlier!

July 24, 2022
10:06 am
mustang
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But you would lose a day's interest that way, n'est pas?
i.e., if you phone them, you get interest immediately
This way, not until the next day?

July 25, 2022
7:31 am
LeBronBMT
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duckgybe said
Only bother with their Me to Me is you can only move $50,000 daily up to 250k weekly. You can push funds out only when you're like me a BC resident with no chequing with them.
Used to be a few years back that you could send them a scanned copy of your deposit cheque by email for them to process and deposit on Park a/c. They stopped this practice however. Very satisfied overall with DUCA as no B/S with interest rates like Simplii/Tangerine with new money :).

Nick  

Another thing to note is if you transfer money in via externally linked accounts, DUCA puts a hold on the money for about 10 business days. IIRC they will still move the money to the Park account if you ask them to. There is no hold with e-transferring money to Duca, but there are of course daily limits with interac. Always something!

August 11, 2022
9:08 am
con6450
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I am likely being greedy, but DUCA EMPA for the first half of the year have been the clear leader compared to other FIs, but now others seem to be catching up. For example if you are lucky you are getting Simplii at 3.85%, CIBC new account 4.25%, and some 3.5% here and there, though they all have some strings attached.

DUCA also doesn't seem to be pushing customers into their GIC either. The Flex 80 months at 4.5%, cashable after one year at 3.5% is just no longer a good deal in my opinion.

Maybe no one knows but do we expect another rate hike by DUCA as they have done since the start of this promo, or is this it that they are getting saturated with deposits?

August 11, 2022
10:58 am
savemoresaveoften
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DUCA is never the aggresor when it comes to GIC or deposit savings. But they are steady and reasonable, and straight forward to deal with.
In the long run it evens out in my mind, and I am someone that has zero loyalty to any FIs and only the best rates catch my attention.

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