DUCA 01Mar2018 to 31May2018 @3.15% | Page 6 | DUCA Credit Union | Discussion forum

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DUCA 01Mar2018 to 31May2018 @3.15%
June 12, 2018
1:04 pm
Forum Posts: 186
Member Since:
March 8, 2018
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Called Duca to close account, rep told me I need to do that in writing and copy of driver license in an email.
Is that a correct protocol? I don't remember what I gave them (might have been social insurance number) when opening the account on line.

June 12, 2018
4:35 pm
Top It Up
Members (temp break)
Forum Posts: 1363
Member Since:
December 17, 2016
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HISAhopper said

Is that a correct protocol?  

Anything is possible. I was a POA for a senior. The senior moved out of their home and into a complex-care facility. As POA I was charged with dealing with all of the home contents, putting the home up for sale, and disconnecting all utilities. Everything went swell, with the exception of Shaw Cable - they demanded that I come to their offices in person, with the original copy of the POA to show proof that I had the authority to disconnect the cable - what ever!

June 15, 2018
1:17 pm
Saver Guy_2018
Forum Posts: 10
Member Since:
January 30, 2018
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Hello HISAhopper, if I were you and you want to close your account. I would log into DUCA's online banking website and send them an e-mail using their secure messages feature requesting to close the account. They should be able to do this for you without you having to write them a letter or providing them with a copy of your driver's license. Try this and let us know how it goes instead. Good Luck!!

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