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The 'BLOAT' At The CRA :-(
April 23, 2025
8:47 am
HermanH
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mordko said
An employee with a savings/pension accounts didn’t need to submit a tax return, it was all automated. Banks and employers reported income and HMRC dealt with it. You could challenge of course if they got something wrong but they never did.

I understand that is pretty much the same in Norway. Tax is automatically calculated and you only challenge if you believe that an error is made.

April 23, 2025
11:11 am
pwr1019
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CRA headcount 60,000 people up from 40,000 in 2015 (up 50%)
We are a country of 41.5 million people

IRS headcount 90,000 people up from 84,000 in 2015 (up 7%)
U.S. is a country of 341.5 million people

So in terms of CRA employees per population Canada or the CRA has about 5.5X the employees the IRS has.

Worse yet is in the last 10 years the number of employees has grown 50% - can anyone here honestly say that CRA service has improved in that time?

April 23, 2025
11:38 am
_Ax
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CRA employees work from home, meaning most of them don't work at all. Total sh*t show at the CRA, they should be held accountable and need serious performance monitoring.

April 23, 2025
3:38 pm
SaverJunior
Toronto
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Cannot accept declining performance of the CRA? Want new leadership in the Ministry of National Revenue? Vote next Monday for a new government for a CHANGE. Take action. Move the country FORWARD.

It might be okay for individuals to enter their slips by hand. But for those who work in a tax clinic, they have "boxes" to do. I can imagine how time consuming and error prone their tasks can be.

Deputy BoC Governor Carolyn Rogers has alarmed about a productivity crisis in Canada in March 2024. She was right. The identified problem was apparently not getting better.

April 23, 2025
5:00 pm
BlueSky
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SaverJunior said
Cannot accept declining performance of the CRA? Want new leadership in the Ministry of National Revenue? Vote next Monday for a new government for a CHANGE. Take action. Move the country FORWARD.

  

Precisely. This country needs a reset, and a new direction. The CRA is just one agency that needs to be re-evaluated, but certainly not the only one.

May 1, 2025
9:40 am
AlainJF
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There is an option on the CRA website to "Chat with the CRA".

I have tried to use it a few times, but I have never been able to chat with anybody... It always ends-up with a message saying "Unfortunately, the queue is unavailable. Please continue to use the FAQs"

Is it just me having this issue?

May 1, 2025
8:44 pm
UkrainianDude
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AlainJF said
There is an option on the CRA website to "Chat with the CRA".

I have tried to use it a few times, but I have never been able to chat with anybody... It always ends-up with a message saying "Unfortunately, the queue is unavailable. Please continue to use the FAQs"

Is it just me having this issue?  

Same.

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