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The 'BLOAT' At The CRA :-(
April 17, 2025
9:48 am
Dean
Valhalla Mountains, British Columbia
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.
The CRA ... the more it Grows, the Worse it gets . . .

It is but another Horribly Inefficient appendage of the Government. sf-confused

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

April 17, 2025
10:14 am
canadian.100
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If I remember correctly, didn't a fair number of CRA employees claim benefits, to which they were not entitled, under the covid relief assistance programs CERB and CRB. I believe CRA tried to recover some of these handouts, if they could, and some staff got fired. The Minister of CRA at the time downplayed this embarrassment of course.

April 17, 2025
10:54 am
AltaRed
BC Interior
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Also far too many CRA employees are working from home. We all know that few 'work from home' employees put in a full day's work. I truly believe productivity has declined almost an order of magnitude since the start of the pandemic.

April 17, 2025
11:13 am
mordko
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It's getting worse every year. Accountants are pulling hair. If this trend continues, paying taxes won’t even be possible by around 2030.

April 17, 2025
11:51 am
usephrase
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Government at Federal , Provincial and Municipal levels, there are numbers of employees, they work and do nothing for Canadians but earn salary paid by taxpayers. This is a kind of thing, steal money from taxpayers.

April 17, 2025
6:10 pm
HermanH
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Just like that 'climate action incentive payment' farce.

'Oh, most people will get back more than they pay!' (Less all the money lost to 'sticky fingers' during the processing of the payments and refunds.)

April 17, 2025
11:25 pm
NorthernRaven
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AltaRed said
Also far too many CRA employees are working from home. We all know that few 'work from home' employees put in a full day's work. I truly believe productivity has declined almost an order of magnitude since the start of the pandemic.  

As a "work from home" person who certainly does put in a full day, I should probably resent that... sf-smile

I'm pretty sure we would have noticed if productivity (in whatever sense, over any reasonable subset of the economy) had been decimated to anything even close to a tenth of what it was a few years ago!

April 18, 2025
12:01 am
NorthernRaven
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It isn't obvious that the CRA problems this year (T-slip processing, capital gains) would have any significant correlation to whatever "bloat" one might want to froth about. It is always possible that the relevant sections of CRA (procedures and systems policy/choices/implementation) are under-resourced, but more likely they botched their decisions on what to do and how to do it, and might have done so even if they had ten thousand fewer agents, auditors, janitors and whatnot.

April 18, 2025
3:47 am
qzjxk
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I can always count on NorthernRaven to be the eloquent voice of reason.

April 18, 2025
4:56 am
JohnnyCash
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I was enjoying the posts in this thread, definitely MAGA-like and could see signs of an impending DOGE crusade building against everyone at the CRA. What's the point in living if you can't be resentful, bitter and angry.

April 18, 2025
7:06 am
AltaRed
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NorthernRaven said

As a "work from home" person who certainly does put in a full day, I should probably resent that... sf-smile

I'm pretty sure we would have noticed if productivity (in whatever sense, over any reasonable subset of the economy) had been decimated to anything even close to a tenth of what it was a few years ago!  

Perhaps but we have seen what appears to be an increasing volume of poor outcomes come out of Ottawa overall since the significant expansion of the civil service over the past 10 years. Our public service cannot seem to manage any IT development such as ArriveCan, Phoenix or CRA programs, nor can they seem to be able to contract anything on time and budget. Productivity has gone downhill and there is no accountability.

There is a correlation somewhere. I know someone personally who is a relatively senior person within CBSA that WFH and she does not put in a full day's work most of the time. It seems to be a pervasive problem that a number of employers are loathe to hit dead on. This problem is where I hate to say I agree with likes of Elon Musk and Jamie Dimon where employees need to get back into the office or find other jobs.

I think CRA is contaminated with a lot of under performing employees, notwithstanding I agree that a number of recent problems have been 23rd hour changes from Finance itself. I don't know what it is going to take to fix the federal civil service except to do a DOGE on it and re-assemble it.

April 18, 2025
7:19 am
mordko
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NorthernRaven said

As a "work from home" person who certainly does put in a full day, I should probably resent that... sf-smile

I'm pretty sure we would have noticed if productivity (in whatever sense, over any reasonable subset of the economy) had been decimated to anything even close to a tenth of what it was a few years ago!  

Number of employees at CRA increased by 50% between 2016 and 2024. The cost has doubled between 2020 and 2025. Net outcomes:

1. filing taxes got a lot more difficult
2. personal data are being leaked
3. In the 2023-2024 fiscal year, the Canada Revenue Agency (CRA) wrote off $4.4 billion in uncollected taxes. In the 2014–2015 fiscal year, the Canada Revenue Agency (CRA) wrote off approximately $1.44 billion in uncollected taxes.

Don’t know if it's working from home that's to blame but their productivity isn’t exactly growing.

April 18, 2025
7:39 am
usephrase
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If you find a job at the government, your life will be so easy, your pay will be very good, plus pensions benefits...
Should fire more than 50% of them.
Most of government divisions or organizations should be shut down, let all of them go.

April 18, 2025
8:53 am
BlueSky
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The CRA productivity issue is but a symptom of the last 10 years. We all know who has been in power. This country needs a major, government policy structural reset. It is very hard to find even one success story that was beneficial to Canadians. I would refer to the last decade, as a decade lost. And yes, we hear a lot about: but, Covid hit us. Not before, and not after Covid, did Canada fared well. It is beyond amazement that the government thought the economy was doing so great, when imposing the carbon tax that killed any economic growth, coming out of a pandemic.

April 18, 2025
2:40 pm
qzjxk
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BlueSky said
The CRA productivity issue is but a symptom of the last 10 years. We all know who has been in power. This country needs a major, government policy structural reset. It is very hard to find even one success story that was beneficial to Canadians. I would refer to the last decade, as a decade lost. And yes, we hear a lot about: but, Covid hit us. Not before, and not after Covid, did Canada fared well. It is beyond amazement that the government thought the economy was doing so great, when imposing the carbon tax that killed any economic growth, coming out of a pandemic.  

2025 Federal election Conservative campaign?

April 18, 2025
3:21 pm
UkrainianDude
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qzjxk said

2025 Federal election Conservative campaign?  

What about it?

April 19, 2025
12:29 am
RetirEd
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A great many employers did studies or reviews of their experiences with work-from-home systems. Those that found poor outcomes mostly discontinued the practice. Any others happily continue to allow remote working.

And many employers - including our federal government - saves a fortune in reductions in buying and leasing work space!

Air conditioning at work would in itself be enough to make me go into the office (if I had one). And I know many people who would regret having to stay home with their family.

RetirEd

April 19, 2025
8:22 am
COIN
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I have a friend from Singapore who is currently attending university in Canada so he can compare the two countries.

Long story short. Singapore does everything that Canada does and often better with a top tax rate of 22%.

April 19, 2025
8:45 am
smayer97
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Is that a top marginal tax rate or a net effective rate?

Do they only have ONE federal tax and no other income tax? Singapore does not have states or provinces, only administrative regions. Do those collect separate taxes? If not, that is one advantage.

April 19, 2025
9:08 am
Dean
Valhalla Mountains, British Columbia
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COIN said
I have a friend from Singapore who is currently attending university in Canada so he can compare the two countries.

Long story short. Singapore does everything that Canada does and often better with a top tax rate of 22%.  

Interesting ... but the two are not really comparable.

Canada is a Large 'Country' in North America, with many Provinces & Territories. Singapore is but a small City State, located on the tip of the Malayan peninsula in South Asia.

It's like trying to compare Apples with Mangos, or Guava. sf-wink

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

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