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Very specifically targeted offers?
July 2, 2020
10:44 pm
dpks
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Just a single data point, so this might just be a coincidence, but thought it might be interesting to the group.

My previous promo rate of 2.75% expired on Jun 30. I'm kind of sick of playing their games, so instead of contacting them to grovel for a better rate I just initiated a pull from Hubert to empty all my Tangerine accounts. ~$250K transferred out on Jun 30. Hubert's current rate is 1.80%.

On Jul 2, I login and see an offer under Insights for 1.85%. Might be a sign that Tangerine is "improving" their targeting algorithms to offer a rate specific to your transfer destination.

July 3, 2020
5:28 am
Alexandre
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Must be targeted offer, but with what logic?

I also had promo rate of 2.75% expiring on June 30th. Transferred everything out just before end of promo rate. Just logged to my Tangerine account, and I do not have new 1.85% offer under Insights.

July 3, 2020
8:19 am
gicjunkie
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Alexandre said
Must be targeted offer, but with what logic?

I also had promo rate of 2.75% expiring on June 30th. Transferred everything out just before end of promo rate. Just logged to my Tangerine account, and I do not have new 1.85% offer under Insights.  

My 2.75% rate expired at the end of June. I did not move any money out. I phoned Tang and got a "renewal" rate of 2.25% on all funds for 90 days ending in late September. The other option offered was 6 months at 2%. No haggling involved.

July 3, 2020
11:17 am
Bud
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if tang gic matures into promo savings then withdraw, after few days add new money, do i lose promo space?

July 3, 2020
12:04 pm
Rick
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dpks said
....I just initiated a pull from Hubert to empty all my Tangerine accounts. ~$250K transferred out on Jun 30. Hubert's current rate is 1.80%.
.  

Did you do it in one pull? Just wondering if either had issues with moving that much at once.

July 3, 2020
3:08 pm
Doug
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The survey I received had me agree to a non-disclosure of its contents, but I will just say, broadly, without giving anything away, the questions asked had me believe, strongly, that Tangerine is preparing to make a major pivot away from their current/past customer acquisition and retention strategies. sf-cool

Cheers,
Doug

July 3, 2020
3:29 pm
Save2Retire@55
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I moved mine out $120K by June 30 as well to EQ for 2%. I don't have an offer at all and won't be calling and asking for anything.

July 3, 2020
7:38 pm
suburbs4life
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Doug said
The survey I received had me agree to a non-disclosure of its contents, but I will just say, broadly, without giving anything away, the questions asked had me believe, strongly, that Tangerine is preparing to make a major pivot away from their current/past customer acquisition and retention strategies. sf-cool

Cheers,
Doug  

You were paid to do a survey for tangerine bank and signed a NDA?

July 3, 2020
7:59 pm
GoJetsGo
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Yes 4life, he believes he did. He also said in another thread tonight that "EQ bank is going to 1.5% in 30-60 days, I guarantee it". Then 20 minutes later he wrote that 1.65 - 1.80 % "is what I said". It's Friday so I give him the benefit of the doubt that he's been drinking for awhile already.

July 3, 2020
10:21 pm
Jon
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GoJetsGo said
Yes 4life, he believes he did. He also said in another thread tonight that "EQ bank is going to 1.5% in 30-60 days, I guarantee it". Then 20 minutes later he wrote that 1.65 - 1.80 % "is what I said". It's Friday so I give him the benefit of the doubt that he's been drinking for awhile already.  

You are free to make accusation against anyone, but any accusation that is not backup with evidences is simply classified as libel and may have negative consequences as a result.

July 3, 2020
10:36 pm
GoJetsGo
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Seriously Jon, libel, LOL (I think that's the first time ever I've typed that). I quoted Doug contradicting himself, spewing BS, in reply to a call-out on his other BS that he signed (agreed to) a Non-Disclosure Agreement for doing a bank survey. Evidence is in his posts. You just outta law school, lol (2nd time, couldn't resist).

July 4, 2020
11:18 am
moneyhelp
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gicjunkie said

My 2.75% rate expired at the end of June. I did not move any money out. I phoned Tang and got a "renewal" rate of 2.25% on all funds for 90 days ending in late September. The other option offered was 6 months at 2%. No haggling involved.  

My promo had ended on May 31st, completely forgot about it, contact Tangerine asking why my promo interest was not applied to my account, and they reminded me that it expired at the end of May. Was very polite, wished them well and to stay safe and then thought, "let me just ask, see if what they say", so I asked them (via online chat) if they can offer me a promo rate and they did offer me the something, 2.25% for 90 days.

I accepted. No haggling. Pretty simple and quick! 🙂 If they would have said no, I would have moved my funds out to Hubert.

July 4, 2020
12:34 pm
Bill
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moneyhelp, exactly what I do, always super polite and friendly, always thankful for what they offer, and pretty much always have satisfactory outcome.

July 4, 2020
8:05 pm
dpks
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Rick said

Did you do it in one pull? Just wondering if either had issues with moving that much at once.  

Not a single pull, because I have my funds split into 5 accounts. So I initiated 5 pulls from Hubert, one for each.

July 5, 2020
11:15 am
bpwest
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I proactively called Tang in advance of my 2.75% offer ending (June 30); initially no soup for me, asked nicely 'is there someone else there that could offer me something better than .25%', and they came back shortly 2.25%, 90 days, full balance. So, relatively happy for now. I have exited my money before, and would do it again if need be.

July 5, 2020
12:58 pm
pooreva
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Some are salivation and begging for high interest; some don't.
For example, if you want to start taking your RRSP money (and pay the least taxes) then getting a pile of money from GIC or HISA is not that desirable.
If anybody has a good plan how to manage these two 'sources of income' I am all ears to hear.

July 5, 2020
1:20 pm
Kidd
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pooreva said
Some are salivation and begging for high interest; some don't.
For example, if you want to start taking your RRSP money (and pay the least taxes) then getting a pile of money from GIC or HISA is not that desirable.
If anybody has a good plan how to manage these two 'sources of income' I am all ears to hear.  

You are 100% correct. RRSP withdrawals and GIC interest combine to maketh the tax man smile. The only answer i came up with, spread your RSSP/RRIF withdrawals out for as long as possible, meaning... start cashing out of your RRSPs yesterday. To wait until later in life to cash out, only means a larger yearly withdrawal and a higher tax rate.

July 6, 2020
1:04 pm
harbottle
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Doug said
The survey I received had me agree to a non-disclosure of its contents, but I will just say, broadly, without giving anything away, the questions asked had me believe, strongly, that Tangerine is preparing to make a major pivot away from their current/past customer acquisition and retention strategies. sf-cool

Cheers,
Doug  

this must have been the same Tangerine survey i did a few days ago that popped up when i logged into my account. But i didn't see a NDA. it was a generic survey with a scale of 0-10 (0=least likely) and generic questions about the service, interest rates, etc. with a comment box at the end of each question for additional information.sf-confused

July 16, 2020
4:16 pm
Hmm
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After playing telephone tag with Tangerine's Loyalty unit, I was told there was no way an existing customer would be able to get 2.25% for any term. Again, the emphasis is on existing clients. There are promos for new clients though.

I was also reminded there's a lot of people blowing smoke on forums these days and the rep was upfront asking me if that' s where I got my info. I said no, it was from a colleague.

As such, I was only offered 1.8% with $1 million cap until December 2020. That's it.

For those who claim they did get a renewal offer without haggling or anything, I suggest they check their Tangerine profile. Posting a pic can easily be altered out of malice and to mislead others.

July 16, 2020
5:18 pm
fbeaulie
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Hmm said
After playing telephone tag with Tangerine's Loyalty unit, I was told there was no way an existing customer would be able to get 2.25% for any term. Again, the emphasis is on existing clients. There are promos for new clients though.

I was also reminded there's a lot of people blowing smoke on forums these days and the rep was upfront asking me if that' s where I got my info. I said no, it was from a colleague."

About 2 years ago, I contacted Tangerine after not receiving a promotional offer. At some point, I was told that “there was no way an existing customer would be able to get higher than X%”. I declined their offer and my wife called them as well (she did not receive a promotional offer either) – she got offered 0.2% more than the “no way more than X%”…

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