15 days to fund a GIC is a bogus process (or not) ? | Tangerine Bank | Discussion forum

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15 days to fund a GIC is a bogus process (or not) ?
June 27, 2023
4:35 pm
hwyc
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Y.S. experience in a recent post is familiar to me. I thought the topic deserves its own thread.

During an online GIC application, I was allowed the option to fund within 15 days.

"Looks like you don't have sufficient funds available in your selected Account. The funds need to be available in your selected Account within 15 days. If the GIC can't fund within 15 days, it will be automatically closed, and you'll need to go through opening the GIC all over again.

The process appeared to be legitimate. A confirmation number was assigned.

Tangerine-Confirmation-.jpg

However, that was the end. The application-in-progress is nowhere to be seen again after I clicked "Done". When I asked Tangerine, they don't see it either.

If you have a success experience in the delayed funding, please tell me what did I missed? sf-yell

June 27, 2023
5:39 pm
Y.S.
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We clicked "DONE", right??

EDIT: self-doubt is my superpower.

June 27, 2023
6:31 pm
Y.S.
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COPIED from my last posting on the previous thread. Because I'm as close to speechless as I get:

"FOR CRYING OUT LOUD - as I typed the above, a Tangerine low account alert came in. The money has just been taken out of my account, credited to the wretched GIC which now is recorded properly in my account, correct in details, dated today. This system is unbelievable. And not in a good way."

Hope it works out for you, hwyc. Maybe in your Christmas stocking?

June 28, 2023
4:58 am
hwyc
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That's reassuring good news sf-smile

For the lack of faith in the "system", I did not follow thru when Tangerine do not ack what is in my blind spot. Instead, I deposited to a 2nd account and opened the GIC again. So now I need to ensure the 1st account remain underfunded for the 15 days period.

July 2, 2023
7:26 am
hwyc
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Like to close with one final post. I received today an email from Tangerine ... the one and only regarding this application.

Thanks for your interest in a Tax-Free Guaranteed Investment (GIC). Your Account wasn’t funded within 15 days so we were unable to open it.
If you’re still interested in opening a GIC, please log in at tangerine.ca and select the GIC you’d like to open from the Account Summary page. Make sure to fund your new GIC Account within 15 days of the Account opening.

I love Tangerine. Hope I have a better experience next time.

July 2, 2023
8:06 am
cgouimet
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Now that you know it works but not in a clearly communicated way, it would be good to review with tangerine tech support with your documented case for, hopefully, a technical fix for future transactions.

CGO

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