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Suggestions and Bug Report: Forum control buttons on home page, forum categorization, and private messaging
July 30, 2019
10:08 am
Doug
British Columbia, Canada
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Forum Posts: 2795
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December 12, 2009
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Hi Peter,

Thank for so promptly correcting the reported bug re: disappearing pop-up dialog window in Google Chrome when trying to insert a link (works great!) and for actioning @MapleOne's suggestion to remove the "Add Topic" button adjacent to the "Add Reply" button when in an existing thread. In the latter case, I have gotten confused with that on occasion, but never found it a significant impediment to suggest its removal, so, in that way, was indifferent to whether to removing it or leaving it as is. After a short adjustment period, it will be better only having an "Add Topic" button within the respective forum. sf-cool

A couple more suggestions and a bug report I had are discussed in sequence below:

  1. On the forum home page, one cannot access their profile page, subscribed topics, or private messaging* until they go into the "forum" page (*assuming they're logged in). I assume this is because you've embedded the latest forum discussions onto the home page and because the forum design resembles the site's overall design so closely, it's difficult to distinguish which are webpages and which are the discussion forums. While not a significant issue, it would reduce extra clicks if you were able to add a few lines of code to the home page that would display the forum controls (again, assuming one is logged in) to the left of the "log out" button
  2. Thanks also for responding quickly to my suggestion to create a new forum category for the now plentiful financial institution-specific forums and to sorting each category alphabetically by name. This has dramatically improved the findability of a desired forum. I'm wondering, though, if you can display "Archived" category of forums from the "Discussion forum" page, below all the main categories. The "Archived" category is displayed in the drop-down menu at the top right of the forum, but the problem with that is when scrolling in the web browser tab, the drop-down menu disappears and one cannot click through to an archived forum. Alternatively, if you don't want to display the three archived forums from the "Discussion forum" webpage, could you add a small rectangular text box like the "Unread and recently updated topics" one, immediately above that, that says, "Click here to view the Archived discussion forums area," or something similar, that takes you to the page listing the archived forums?
  3. In the Private Messaging system, when I was deleting some old private messaging threads going back 10 years or so yesterday, I noticed that they re-appeared and I'd have to leave the PM system and come back to see them gone. I'm wondering if you can fix this bug so they're gone whether you leave the PM system or not?

Edit: Also, this topic title should read "and private messaging" not "and profiles". Appreciate it if you can edit my topic title, Peter. Additionally, might you consider giving forum "members" the ability to edit their own topic titles in the same way they can edit their own original posts and reply messages? We'd still not be permitted to delete our own posts.

Thanks, Peter! sf-cool

Cheers,
Doug

July 30, 2019
11:36 am
NorthernRaven
Moderator
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August 4, 2010
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Even with the few extra moderator tools, I had to "move" this (to the same forum) and give it a new name, so there may not be a simple control for Peter to enable topic renaming. The topic name seems to be part of the retrieval URL/permalink, and changing it seem to invalidate the old URL (a slightly odd design choice).

July 30, 2019
1:15 pm
Doug
British Columbia, Canada
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Forum Posts: 2795
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December 12, 2009
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NorthernRaven said
Even with the few extra moderator tools, I had to "move" this (to the same forum) and give it a new name, so there may not be a simple control for Peter to enable topic renaming. The topic name seems to be part of the retrieval URL/permalink, and changing it seem to invalidate the old URL (a slightly odd design choice).  

Ah, okay, yeah, I wondered about that. Thanks, NR. Thanks for moving and editing my topic title nonetheless. That part wasn't a significant suggestion anyway. 🙂

Cheers,
Doug

July 30, 2019
2:06 pm
Kidd
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February 27, 2018
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For Doug. I started looking at your social media icons. "You might like the video link below, make it so, make it so, make it so".... you're suppose to sing that. You can tune a piano but you can't tuna fish

July 30, 2019
2:32 pm
Doug
British Columbia, Canada
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December 12, 2009
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Thanks, @Kidd. Yeah, I've actually seen that YouTube video a couple times. It's a pretty good mashup when you consider someone had to first find all those individual clips and clip them together to create that poem. 😉

Cheers,
Doug

July 31, 2019
10:00 am
Peter
Admin
Forum Posts: 1021
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May 15, 2007
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Hi,

1. The issue is essentially that the homepage is not a forum page, so the current login/logout and forum listing functionality are just bolted on. I can investigate adding more links as a future enhancement.

2. Those archived forums should probably only be available via search. Is there a problem specific to those forums in the dropdown or is it just generally that the dropdown is really long (and thus it affects active forums close to the bottom of the list)? I might leave this as-is.

3. Sounds like a caching issue. What happens if you just refresh the page rather than clicking away and going back in?

July 31, 2019
10:34 am
Doug
British Columbia, Canada
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Forum Posts: 2795
Member Since:
December 12, 2009
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Peter said
Hi,

1. The issue is essentially that the homepage is not a forum page, so the current login/logout and forum listing functionality are just bolted on. I can investigate adding more links as a future enhancement.

That'd be great. Thanks. sf-cool

2. Those archived forums should probably only be available via search. Is there a problem specific to those forums in the dropdown or is it just generally that the dropdown is really long (and thus it affects active forums close to the bottom of the list)? I might leave this as-is.

Well, when I scroll down in the web browser tab, by the time I get to the archived forum I want to click into to look up an old thread (search is good, if searching for a specific subject, but if searching for multiple topics on a given subject, searching by forum makes more sense, browsing by forum makes the most sense), the drop-down list disappears before as soon as I navigate to click on the link in the drop-down list.

Personally, I think the Archived forum category should be visible, below all other forums in the "Discussion forum" location; however, if you wanted to create a separate "Archived discussion forum area" or something (at /forum/archive/) and then linking to that page from the /forum/ page, that'd be alright.

3. Sounds like a caching issue. What happens if you just refresh the page rather than clicking away and going back in?  

Could be, but not a local caching issue. Probably something that needs to be fixed with the way the server handles them. A solution wouldn't be for users to repeatedly delete their cache, forcing a re-login. I'll investigate to see if that helps.

Cheers,
Doug

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