Where is the online option for Travel notice? | Simplii Financial | Discussion forum

Top It Up said
My guess - Simplii Financial is just doing what has now seemingly become the industry norm - you no longer need to call them about your travel plans.

Hmmm, and since Simplii doesn't offer any credit cards, I'm wondering what your concern is?  

Cash withdrawal. Will my debit card work or will suddenly be flagged?

UPDATE: I finally could talk to them. They confirmed there is no need for travel notice.

However, I also called Tangerine and they still need the travel note and added it to the file (Not sure if it actually does anything though).

Top It Up said

My main bank is CIBC and they haven't needed travel notification for debit cards for almost 2 decades. And I've never called CIBC credit card services before going away.

Anytime I've ever had a problem it's been while I'm at home and making advance card-not-present purchases for things like in-Europe flights and train tickets through the internet. However, the problems were solved quickly because CIBC sent both a Text Message and an eMail to me asking me if the transactions were legitimate and after responding YES, the transactions went through.  

Sounds good. I have always called PC in the past and they always took my travel note. This time with Simplii is the first time they said no need to give a travel note. Anyway, I rarely use them since I have the Tangerine (but it is always a good idea to have a backup).

Oh and there is no text or email with Simplii! They might block and I will have to call in. The good news: My main number is VoIP so they can reach out to me as long as I have internet on my phone 🙂

Joe said

Interesting.....do you have a link or info on this VOIP you use....I would like to read up on it. I spend 11 months a year traveling and presently use Skype. Please and thanks.  

Sure. It is http://www.voip.ms
A Canadian company but with main clients in the states.
For my softphone, I use Zoiper but you can use whatever application you feel comfortable with.

Mary said

I use voip.ms too. Peter recommended it to me. I was able to port my Telus number over to voip.ms. I had preset my ATA to accommodate and the transition was seemless. Once the porting was done I just had to hook my base station up to the ATA. ATA set up is on the voip.ms Wikipedia site. We have a Panasonic set with base station and 4 other hand sets. Voip.ms is all in US funds. I have the inbound package and the e911 and our cost per month is approximately $13 Canadian taxes included. All 800# outbound calls are free. They have free SMS texting too...works on screen and is emailed too. They have call blocking too. I found we were only getting caller ID but only the number so I set up a phone book and now the name shows as well. So when we get a call now, with a number only...we may have a scammer or a phone book update. I used Grandstream and Zoiper as a free soft phone app on my iPhone....Zoiper worked the best and have since deleted Grandstream as it never seemed to beam up on wifi or have clear reception. I want to buy the extra feature for Zoiper to allow me to record calls. You can also get phone numbers for many different cities. I am still thinking about getting another number as when we are away and use Zoiper it confuses people as they think we are at home. I had a few problems in the set up....when phone was being used a second caller would NOT get a busy signal.....you have 25? inbound channels. Voip.ms is very helpful but is all chat or email. To fix the no busy signal, they gave me a solution that did not work so I set up their voicemail so no one will ever get a busy signal. The voicemail shows on your handset and can be emailed to you too! So if no one answers phone the Panasonic voicemail picks up the call and if line is in use the voip.ms voicemail picks up the call. I know I could do better...but it works for me!!

This is far better than Skype as you cannot get a Canadian number as mentioned and has allowed me to drop my magic jack account too (app on iPhone).

So if you have a lot of calls from Austin Texas.....get an Austin number and they can call you free. So many dollar savings options.

And as mentioned iMessage is a great option too if you have a lot of folks around you that have iPad, iPhone or Mac. And FaceTime “audio only” is just like a phone too.

Google is trying to do an iMessage type of texting too...but it has to be accepted by the mobile carriers as well.  

Just to add to all those features, I also have Extension set up. This means NO bot or machine can ever call me! There needs to be a person and click a pre-defined number by me to get through 🙂

I also have different set up for different incoming. If the calls are from my Kids' school it rings on all devices. If it is from my wife's family / friends, it only rings on her devices and so on ...

So yeah, you can't even compare.

Mary - I wonder why you pay $13 CAD / month? Do you call outside NA? Because you can use the $4.99 USD (I think) + $0.88 + ... (don't recall) for the 911. It will be around $10 CAD.

We don't use it much (Mostly use FB Messenger, Viber, Whatsapp all Free) so our yearly cost barely comes to $50 CAD. And now, I am trying to get the Fido $15/month sim card with 3 GB data a month and cancel my cell phone too.

Regarding e911. The address is the one you assigned to the DID. You can easily update the address where ever go.

All Canadian calls to the National 911 call center are answered by a dispatcher who will access the 911 service provider´s database to pull the location as well as verbally ask the caller for their location before transferring the call to the caller´s PSAP verbally giving the PSAP the location and then connecting the caller. This is the way all VOIP 911 Calls are treated in Canada

You can activate this service at your Customer Portal >> DID Numbers >> E911.