SImplii Financial - 3.0% Interest on New Deposits until February 28, 2018 | Page 5 | Simplii Financial | Discussion forum

Yes but that is the case in wealthone I believe too.. Should be added but maybe a * for promo rate?!

Edit: Nevermind I guess Wealthone is 2.5% offered rate on savings.

Calculations were done earlier.

That 2% of the 3% is not compounded monthly reduces the return to 2.9926451% per annum, compounded monthly. That's just 0.0073549% per annum less than if the entire 3% were compounded monthly.

You will receive a Secure email from them soon, where you have to create a password to access it.

That email will have a Signature card in it, which you sign & scan & email it back to them.

It will also have a PDF for a bar code which you print and take it to the Canada Post outlet with your ID to do a physical ID verification.

They will also mail you a Welcome Kit soon. It will have a bank card it, which is basically a Client ID # for User log in online. Even for HISA and not just checking they will send it.

frizun said
I got my welcome kit a few days after my visit to the post office.
Then I phoned in to register ........I got a password to set up my online banking
at that time.  

Cool.

So when you called in after getting the bank card in the welcome kit, first they gave you the 5 digit Phone PIN, right ?

Then using that 5 digit Phone PIN & User ID (bank card number ) you register online, and set up an online password & 3 security verification questions, right ?

Do you speak to an agent, when you call in to register ? Or is it just an automated thing, press 1 , press 2 etc ? TIA

frizun said
After you get your card...You phone in and talk to an agent and they will activate your account.
They will then ask you to choose your 5 digit telephone banking PIN.
Then you can use your card number and the PIN to sign up
for online banking.
You will also get a different PIN in the mail in a few days to use at ATMs  

Any idea what questions the agent asks, when you call in ? Like your SIN, DOB, Postal Code or something like that ?

The 5 digit telephone PIN you choose, do you just choose that by keying it into the phone pad ? I don't think you verbally tell it to the agent for safety reasons, right ?

I have opened an account for my mom. They are not used to Online banks and stuff like that. So I want them to know the process beforehand , when they call in, so that its easy for them & they are mentally prepared.

That whole signature card & Canada Post verification was already a hassle for them.

Now they have to mail a VOID cheque to link their external account. Can't do it online by confirming 2 Micro deposits which the bank does

Also to make it JOINT with my dad, they have to call in again & speak to an agent and do it. You can't do it JOINT online or open a JOINT account online, only a SINGLE account can be opened Online, which I did for my mom.

I thought start to finish the process will be online, hence I opened it for her to get 3 % for her, had no idea so many offline things would have to be done.

frizun said
I had to call in several different times due to bugs in their system.
I been asked for name,DOB,card#and I had to give them a secret word they
could use in the future to ID me.

You use your phone pad to pick your PIN.
The agent transfers you temporary to a voice mail thing to do that.

I did my link requests in online banking...then I sent voided cheque
images via secured e-mail....so I avoided using the mail.
I guess I'll see next week how that all pans out.  

Thanks for the info. I will ask her to keep the card handy & also SIN, just in case.

I will also send the VOID cheque for her external account linkage via secure email after scanning it. No point in mailing it.

Lets see how fast they do the linkage for you, start to finish after you emailed them the VOID check.

I know an existing PCF customer, who sent a VOID check via secure email to Simplii for linkage as he wanted to link one more external account on November 5 th. His external account is YET to be linked !

Maybe if he had just mailed the VOID check instead, it would have been linked by now..ha ha.

Not impressed at all, after 12 days of jumping through hoops.

My main annoyance is that I can't figure out how to link external accounts without using INTERAC e-transfer, which requires a checking account with Simplii (I only opened the HISA with Simplii). Also:

- took ages on hold to get a human on the phone
- password for online can't use special characters; kept telling me the pw wasn't really strong no matter what I tried

Does anyone have any pointers to link HISAs from Hubert or Alterna to the Simplii HISA so that I can push/pull funds easily?

Thinking the 3% for 3 months might not be worth the hassle for newbies to Simplii.

meghan88 said
Not impressed at all, after 12 days of jumping through hoops.

My main annoyance is that I can't figure out how to link external accounts without using INTERAC e-transfer, which requires a checking account with Simplii (I only opened the HISA with Simplii). Also:

- took ages on hold to get a human on the phone
- password for online can't use special characters; kept telling me the pw wasn't really strong no matter what I tried

Does anyone have any pointers to link HISAs from Hubert or Alterna to the Simplii HISA so that I can push/pull funds easily?

Thinking the 3% for 3 months might not be worth the hassle for newbies to Simplii.  

In case you don't have a VOID cheque from Alterna or Hubert, then you can send Simplii a Customized Account Confirmation Form from Hubert or Alterna.

You probably don't have a VOID check from Alterna or Hubert, since they are HISA accounts & not checking accounts, so you will need the Customized Account Confirmation Form. If you have checking accounts with Alterna or Hubert link them with a VOID check, if they are HISA link then with the Customized Account Confirmation Form

This is the procedure for linkage of External accounts FROM Simplii side.
-----------------------------------------------------------------------------------------------
Before you mail them the VOID cheque or Customized Account Confirmation form, you do this :

First log on to your Simplii account.
On your Account Summary page. Click Transfers (on the left side)
Under Transfers, click Add Accounts

Your other financial institution's bank, transit and account numbers can be found on the bottom of your cheques. Be sure to include all the digits in your account number, as the number of digits may vary depending on your financial institution. Detailed instructions will follow on the Add Account confirmation page.

Then you do this :

To add an account, you must send in a void cheque or a customized account confirmation form to complete this request. A signature is not required and only VOID is required on the cheque. The cheque or form must be mailed to Simplii Financial.

Once Simplii Financial receives the void cheque, the account will be added within 1 to 2 business days.

You can send the void cheque to:

Simplii Financial
P.O. Box 603
Station Agincourt
Scarborough, ON
M1S 5K9
----------------------------------------------------------------------------------------
This is the process for linking from Hubert or Alterna side to Simplii :

1. From Alterna side :

https://www.alternabank.ca/SharedContent/documents/Forms/M2M_EN.pdf

2. From Hubert side :

How can I transfer funds between my Hubert account and an account that I have with another financial institution?

To transfer funds to one of your external accounts, we’ll need verify it first.

We’ll add the first external account to your transfer list for you using the information on your initial cheque deposit. This will give you the ability to complete transfers online to and from that account. You can link up to 30 external accounts but both active and deleted accounts are included in this limit.

You can add additional transfer accounts directly through Hubert Online by following these easy steps:

On the left hand menu select ‘Manage Transfer Accounts’.
Click ‘Add Account’ and enter the bank, transit, and account number for the account you’d like to add. In the next few days, Hubert will make a small deposit to the entered account.
When you know the amount of the deposit, log into Hubert Online and access the ‘Manage Transfer Accounts’ menu option. Simply enter the amount for the newly added account and you’re done! You are now set up to transfer funds.

rfdm4g4g9 said
When I asked them specifically if I can email them a VOID check via their Secure email.

They told me NO , you MUST mail in a VOID check
And 1-2 days after they receive it, they will link the accounts.

 

Maybe it depends on who you talk to.
I was told I could use secured email to send voided cheques.
So in my case the deeds done and hopefully they get around to linking
me up.

meghan88 said
Not impressed at all, after 12 days of jumping through hoops.

My main annoyance is that I can't figure out how to link external accounts without using INTERAC e-transfer, which requires a checking account with Simplii (I only opened the HISA with Simplii). Also:

- took ages on hold to get a human on the phone
- password for online can't use special characters; kept telling me the pw wasn't really strong no matter what I tried

Does anyone have any pointers to link HISAs from Hubert or Alterna to the Simplii HISA so that I can push/pull funds easily?

Thinking the 3% for 3 months might not be worth the hassle for newbies to Simplii.  

If you are comfortable using e-transfers,just open up a chequing acct.
Once they have your info from a different acct,they can open an
new acct for you while you wait on the phone.

They forgot my savings acct.,but my chequing was up and running.
He got me a savings acct. in a few minutes.