Manulife after the promo expires - will they try to retain us?? | Manulife Bank | Discussion forum

Please consider registering
guest

sp_LogInOut Log In sp_Registration Register

Register | Lost password?
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

No permission to create posts
sp_Feed Topic RSS sp_TopicIcon
Manulife after the promo expires - will they try to retain us??
November 1, 2019
10:25 am
rhvic
Victoria, BC
Member
Members
Forum Posts: 346
Member Since:
May 28, 2013
sp_UserOfflineSmall Offline

I am getting close to the expiry date of my Manulife promotion period, and I am wondering if they will try to retain any of their customers who signed on for it.

Has anyone whose promo period has already expired been offered anything better than the base rate (which I think is 1.15%)?

If not, I am prepared to quickly move funds out of Manulife to better rates at other FIs.

November 1, 2019
12:23 pm
canadian.100
Member
Members
Forum Posts: 251
Member Since:
September 7, 2018
sp_UserOfflineSmall Offline

rhvic said
I am getting close to the expiry date of my Manulife promotion period, and I am wondering if they will try to retain any of their customers who signed on for it.

Has anyone whose promo period has already expired been offered anything better than the base rate (which I think is 1.15%)?

If not, I am prepared to quickly move funds out of Manulife to better rates at other FIs.  

I contacted them after my promo expired 2 days ago. Nothing available for retention except base rate which is 1.2%.

November 10, 2019
12:20 am
speedwagen
Member
Members
Forum Posts: 40
Member Since:
April 9, 2013
sp_UserOfflineSmall Offline

I'm surprised this hasn't already been posted, as I'm not normally 1 to spot new promo's, but Manulife appears to have a new 2.80% 5 mo promo that started Oct31.

I couldn't get the full T & C's though, so I don't know when sign-up period ends, but I presume that anyone who transferred-out before that should be able to open another acc't & transfer back in. I'd also presume that anyone who still had funds on acc't on Oct31 from that last promo would have to up the ante.

November 10, 2019
8:40 am
Norman1
Member
Members
Forum Posts: 3556
Member Since:
April 6, 2013
sp_UserOfflineSmall Offline

The offer may only be for Manulife group benefits members.

I found mention of a Manulife Bank 2.80% offer for their Canadian-dollar Advantage Account: GB flexible financial solutions

With Manulife Bank complementing your group benefits plan, you now have access to flexible financial solutions to help put more money in your pocket. …

2.80% promotional rate is for a new personal, non-registered, Canadian-dollar Advantage Account. The promotional interest rate is made up of the regular posted annual variable interest rate of 1.20% and the variable annual promotional rate of 1.60%. Interest is calculated daily and paid monthly on net new deposits for the first 150 days (5 months) after account opening to a maximum of $100,000. Any change to the regular interest rate will result in a corresponding change to the promotional interest rate. The offer is limited to one account per client and cannot be combined with other offers. The offer and rates are as of October 31, 2019 and subject to change without notice. …

The link to the full terms and conditions is broken (HTTP 404 not found).

November 11, 2019
7:02 am
canadian.100
Member
Members
Forum Posts: 251
Member Since:
September 7, 2018
sp_UserOfflineSmall Offline

I phoned Manulife. The agent said the 2.8% offer is good for up to $100K in new funds to a new Advantage account. You can open a new account even if you already have an Advantage Account. The offer is good for 150 days and then reverts to the base 1.2%. Sign up for the new offer is until end of November.

November 11, 2019
8:30 am
Nehpets
Ontario
Member
Members
Forum Posts: 714
Member Since:
December 20, 2016
sp_UserOfflineSmall Offline

canadian.100 said
.... The agent said the 2.8% offer is good for up to $100K in new funds to a new Advantage account. You can open a new account even if you already have an Advantage Account. The offer is good for 150 days and then reverts to the base 1.2%. Sign up for the new offer is until end of November.  

Much too complicated when compared to other FI's and CU's that we are all familiar with that run periodic rate promos with the sole stipulation that it requires new money.

No need to open new accounts and play unnecessary games.

Had high hopes for Manulife at first, but seeing their behavior the past several months add them to my avoid list.

Added later: Called to close accounts, originally opened for recent promo, and although the cancellation was quick and efficient, I was surprised (or perhaps not) that there was no retention offer, not even a mention of retention, or inquiry as to why I was closing the accounts.

Stephen

April 7, 2020
2:13 pm
rhvic
Victoria, BC
Member
Members
Forum Posts: 346
Member Since:
May 28, 2013
sp_UserOfflineSmall Offline

Manulife's interest rate is now a dismal 0.45%. Clearly they do not want to retain any customers.

Time for another spectacular promo rate? Not holding my breath.

April 24, 2020
5:51 am
hwyc
GTA
Member
Members
Forum Posts: 295
Member Since:
September 30, 2017
sp_UserOfflineSmall Offline

AA regular posted rate is 0.30% now. However, there is currently "150 days Promotional Period" offer.

Personal Advantage Account Interest Offer Terms and Conditions
Manulife Bank’s 2.60% Personal Advantage Account Interest Offer (the “Offer”) is available to Manulife Bank Advantage Account clients (“Eligible Account Owner(s)”) who open a new personal non-registered Canadian-dollar Advantage Account (“Eligible Account”) between April 22, 2020 and May 22, 2020 (the “Offer Period”) using an exclusive URL or applying through an authorized Manulife Bank representative.

… seen today on RFD under hot deals.

April 24, 2020
7:40 am
canadian.100
Member
Members
Forum Posts: 251
Member Since:
September 7, 2018
sp_UserOfflineSmall Offline

hwyc said
AA regular posted rate is 0.30% now. However, there is currently "150 days Promotional Period" offer.

Personal Advantage Account Interest Offer Terms and Conditions
Manulife Bank’s 2.60% Personal Advantage Account Interest Offer (the “Offer”) is available to Manulife Bank Advantage Account clients (“Eligible Account Owner(s)”) who open a new personal non-registered Canadian-dollar Advantage Account (“Eligible Account”) between April 22, 2020 and May 22, 2020 (the “Offer Period”) using an exclusive URL or applying through an authorized Manulife Bank representative.

  

I could not find this promo online anywhere. Where did you find it? and What does exclusive URL mean? Is this targetted to some group? Thx.

April 24, 2020
8:46 am
Doug
British Columbia, Canada
Member
Members
Forum Posts: 3581
Member Since:
December 12, 2009
sp_UserOfflineSmall Offline

canadian.100 said

I could not find this promo online anywhere. Where did you find it? and What does exclusive URL mean? Is this targetted to some group? Thx.  

See the bolded text. It looks like it's a private URL, possibly accessible only via logged in online banking, that provides the offer. It would be helpful if @hwyc could provide a screenshot from his or her private offer page to confirm this. It does say you can ask a Manulife Bank representative to activate or invite you to the offer.

Cheers,
Doug

May 13, 2020
9:00 pm
GR
Member
Members
Forum Posts: 331
Member Since:
September 15, 2017
sp_UserOfflineSmall Offline

Has anyone set up a new advantage account with the 2.60% interest promo? Using the URL or a Manulife advisor? Any problems?

May 13, 2020
9:32 pm
Bud
Member
Members
Forum Posts: 1158
Member Since:
February 20, 2018
sp_UserOfflineSmall Offline

GR said
Has anyone set up a new advantage account with the 2.60% interest promo? Using the URL or a Manulife advisor? Any problems?  

Where

May 13, 2020
10:11 pm
smayer97
Member
Members
Forum Posts: 227
Member Since:
September 29, 2017
sp_UserOfflineSmall Offline

Bud said
Where  

Ditto...where?

May 13, 2020
10:25 pm
Norman1
Member
Members
Forum Posts: 3556
Member Since:
April 6, 2013
sp_UserOfflineSmall Offline

I found one page with a special Apply Now! link:

YourStyle Financial: Earn 2.60%* on your savings AND bank for free**.

* The 2.60% promotional rate is for new deposits to a new personal, non-registered, Canadian-dollar Advantage Account. The promotional interest rate is made up of the regular posted annual variable interest rate of 0.30% and the variable annual promotional rate of 2.30%. Interest is calculated daily and paid monthly on net new deposits for the first 150 days (5 months) after account opening, to a maximum of $250,000. Any change to the regular interest rate will result in a corresponding change to the promotional interest rate. The offer is limited to one account per client and cannot be combined with other offers. The offer and rates are as of April 22, 2020 and subject to change without notice. See full terms and conditions and visit manulifebank.ca/rates for current rates.

**Everyday banking fees for ABM cash withdrawals, debit payments, e-transfers and bill payments are waived when the account balance is $1,000 or more. All other everyday withdrawal and deposit transactions are free at any balance. Visit manulifebank.ca for additional details.

May 13, 2020
11:25 pm
smayer97
Member
Members
Forum Posts: 227
Member Since:
September 29, 2017
sp_UserOfflineSmall Offline

@Norman1 great thx. Key criteria are "open a new personal non-registered Canadian- dollar Advantage Account (“Eligible Account”) between April 22, 2020 and May 22, 2020 (the “Offer Period”) using an exclusive URL or applying through an authorized Manulife Bank representative."

So need exclusive URL or through Manulife rep.

May 14, 2020
6:27 am
Norman1
Member
Members
Forum Posts: 3556
Member Since:
April 6, 2013
sp_UserOfflineSmall Offline

That Apply Now! link in the middle of their page looks like an exclusive URL. It has a promo ID AMay260 and a six-digit referral ID. I clicked on it and was directed to a Manulife Bank page with the offer of 2.60% for five months.

It looks like YourStyle Financial is a Manulife representative: "In appreciation of my business, Manulife Bank just offered me a special promotion on their combined personal savings and chequing account, called the Advantage Account. I’m excited to share it with you…"

According to their contact page, the Winnipeg company offers financial planning and is licensed from "British Columbia to Ontario."

May 14, 2020
7:17 am
smayer97
Member
Members
Forum Posts: 227
Member Since:
September 29, 2017
sp_UserOfflineSmall Offline

@Noman1 Now that is really good. Thx.

Now to see if I can open a second Advantage account if I already have one. I suspect not but will give it a go.

May 14, 2020
7:27 am
smayer97
Member
Members
Forum Posts: 227
Member Since:
September 29, 2017
sp_UserOfflineSmall Offline

Well it turns out you CAN have more than one Advantage account. Nice!

May 14, 2020
9:49 am
Bud
Member
Members
Forum Posts: 1158
Member Since:
February 20, 2018
sp_UserOfflineSmall Offline

I aint signin up thru an unknown third party

May 15, 2020
3:11 am
Canadianbull
Member
Members
Forum Posts: 277
Member Since:
December 26, 2018
sp_UserOfflineSmall Offline

I closed my Advantage savings account about a month ago.

Did anyone here open new advantage account by using above link?

Any issues?

No permission to create posts

Please write your comments in the forum.