Stable platform? | LBC Digital | Discussion forum

Stable and error-free, the simple answer is no.
My application crashed halfway through finalizing it and left my account half setup. I got an email that I created an account, but couldn't log in, they had to finish the process over the phone. I frequently had issues logging in, some days it didn't work at all. On a number of days it would crash and logout when I tried to pay a bill. I was glad I had left money in other accounts to cover my bills. It's sluggish and kludgy at the best of times.

Have accounts at B2B and LBC, same platform from what I can tell. I just put money there and leave it as long as rate is ok, I've had a few hiccups even for the few transactions I did, definitely wouldn't use them for an active account. Laurentian's unionized plus the wording on the security questions indicates a less than perfect facility with English, maybe either or both have something to do with the poor system, maybe not.

I would recommend that you contact Equifax and obtain a copy of your Equifax credit record, crediphile. There could be something off with the record, like your name spelled incorrectly or your address is wrong.

Earlier, HSY reported that Motive was not able to verify identity using Equifax. HSY contacted Equifax and discovered that the credit record only had the first letter of the first name, for some reason!

I remember someone else discovered that the surname on his record was that of his wife! His actual surname was listed as an alias.

I have not experienced any issues when signing into Laurentian. Everything seems to work fine, and currently their 2.25% rate is quite decent.

After a 2 months pause, I tried to come back to LBC digital. My first transition, a deposit using interact e-transfer failed. I tried and I tried, but every time I clicked on that Laurentian image, nothing happened, nothing. I finally made my deposit at Alterna bank. More of the same with Laurentian digital. I may try again in 2 months.

web display feature?

Can you please explain?

I will try it later this evening. Thanks !

I’m so frustrated with this bank that I need to keep emergency funds elsewhere because LBC digital is so unreliable. Today, I wanted to pay a bill via interact e-transfer and I simply couldn’t. I transferred money from savings to checking, got pdf receipt, thank you, but my accounts weren’t updated, thus my checking was still indicating 00.00$. I refreshed the page more than several times with the same result. Be forewarned, if you want to make a transaction NOW you may wait for whenever. Such a frustrating bank.

Moral of the story: if you are going to deal with LBC digital, keep emergency funds elsewhere in a functioning bank.

Norman1 said
Was the transfer for today?

A few times, I used Quick Transfer and noticed the transfer got created for the next day.  

Transferring money from your savings to checking (or the opposite) should be instantaneous. My opinion, most banks should get rid of checking accounts and everything should be functional directly from the savings account, like Alterna bank. Next day for internal transfer, OMG.

LBC digital & Tangerine take at least a half hour to send an interac e-transfer for 100$ or more. Why half hour when with most bank are immediate? They want to hold on to your money as long as they can.

Norman1 said
That's just a quirk with the Quick Transfer feature.

If I go through the non-quick way, I can specify "immediate" and it happens immediately.
  

Thanks for the tip Norman1 !

(i guess the «quick transfer» is not so quick )