Topic RSS9:16 am
January 10, 2017
OfflineSo "draft" regulations in Spring 2026. How long does it take to go from from "draft" to "law"?
"To improve choice and lower costs for financial consumers, the government has proposed measures to help Canadians switch between financial institutions and to increase fee transparency:
Budget 2025 announced that the government intends to publish draft regulations by spring 2026 to prohibit investment and registered account transfer fees, currently costing Canadians on average $150 per account.
Budget 2025 announced the government’s intention to explore improving the transparency of cross-border transfer fees, including foreign exchange costs, for banks, as non-transparent pricing is causing consumers to pay more than expected to send their money internationally.
Budget 2025 announced that the government intends to work with banks on ways to simplify the process of switching primary chequing accounts to other Canadian financial institutions.
The government has requested the Financial Consumer Agency of Canada to prepare a report on the structure, level, and transparency of fees charged by Canadian banks."
10:45 am
October 27, 2013
Offline3:10 pm
December 12, 2009
OfflineLodown said
So "draft" regulations in Spring 2026. How long does it take to go from from "draft" to "law"?"To improve choice and lower costs for financial consumers, the government has proposed measures to help Canadians switch between financial institutions and to increase fee transparency:
Budget 2025 announced that the government intends to publish draft regulations by spring 2026 to prohibit investment and registered account transfer fees, currently costing Canadians on average $150 per account.
Budget 2025 announced the government’s intention to explore improving the transparency of cross-border transfer fees, including foreign exchange costs, for banks, as non-transparent pricing is causing consumers to pay more than expected to send their money internationally.
Budget 2025 announced that the government intends to work with banks on ways to simplify the process of switching primary chequing accounts to other Canadian financial institutions.
The government has requested the Financial Consumer Agency of Canada to prepare a report on the structure, level, and transparency of fees charged by Canadian banks."
If there are no legislative changes required, the Regulation changes can be done via Order-in-Council. Typically, this requires publishing a notice in Canada Gazette Part II (https://gazette.gc.ca/rp-pr/pu.....ng.html#a2), providing a regulatory public comment period, and then the federal cabinet will set an in force date. I would expect this to be in place by the end of the spring 2026 session of Parliament, so call it June 2026. If legislative changes are needed, then I'd say end of 2026, or January 2027 at the latest.
This is a much overdue step. The banks have dragged their heels on this for over 25 years. They initially begged for voluntary commitments through the Canadian Bankers Association. Then the feds got tougher and enshrined some of the commitments into Regulations. That has proven insufficient, so the government is going to dictate to them. And so they should. Banks are not private businesses that can do whatever they want; on the contrary, they're a restricted, special type of business, requiring Minister of Finance and OSFI approvals to operate in Canada. As such, they are a public utility.
Given the affordability issues in Canada, this is an easy political win, particularly since EQ Bank and Wealthsimple are supportive, and the government is eager to curry favour with Westlake and Katchen. 
Cheers,
Doug
8:02 am
September 11, 2013
OfflineNon-issue to most of us, receiving institution has always reimbursed me for these transfers, never paid one in my life.
Banks are not a public utility, there is lots of consumer choice in banking plus anyone can become an owner of bank shares.
But, yeah, if the concept is that a business should devote resources to doing stuff for us for free (in this case move accounts for us when we've changed our minds) I can see how that would be popular.
9:22 am
April 27, 2017
OfflineWe are paying for it even if receiving institutions reimburse the fee. Cuts down the incentive they can offer; money has to cone out of somewhere.
The practice is obviously anti-competitive. “Changing mind” about what we do with our money is our right, whether it's because someone else is providing a better service or better value. Insurance companies, shops and accountants don’t charge “you changed your mind” fees, so I don’t see why banks get away with it (other than the obvious banking oligopoly in Canada).
10:33 am
October 27, 2013
Offline1:56 pm
September 11, 2013
Offlinemordko, I guess we disagree on this one.
Of course it's your right to change your mind, but a transfer requires the institution to provide you the extra service of performing that transfer to another institution, a service they don't have to perform for clients that aren't transferring their accounts.
The shops, insurance companies, etc examples are not parallel, there's no transfer of anything to a new shop, insurance company, etc.
And oligopoly? There are more banking options than ever in Canada, you can now easily go through life and completely avoid the big 5 or 6. And in fact you can start up a bank if you want to, anyone can, no formal barriers to competition, there are several examples of groups of private investors starting up financial institutions in Canada.
But you & others want that extra account with the securities in it transfer service done for free, I get it, and the vote-seeking government has accommodated you.
2:17 pm
April 27, 2017
OfflineInsurance companies, fitness clubs and accountants also have costs to close the file. Transfer between brokers is electronic and it can be automated. Some brokers don’t charge exit fees (Wealthsimple and IBKR come to mind); I am sure TDDI can manage it as well. I think setting up a true cross-country full service banking in Canada isn’t quite as easy as you suggest which is why the real competition is still quite limited. But I agree that it's getting a little better.
2:30 pm
October 27, 2013
OfflineIt is still up to the retail client to be savvy enough to weigh all the issues, pro and con, before making a decision to enter into a relationship with a specific provider. Why should I provide a free service for a butterfly flitting off to another offer that may be temporary clickbait?
I don't agree with such transfers being a profit center but I also do not agree it should be a free service. Even for automated transfers, there still is a need for followup to be sure the appropriate regulatory boxes have been ticked and that the transfer occurred successfully.
Customers need to take some ownership and accountability for their decisions.
3:07 pm
April 6, 2013
OfflineThere's no automatic transfers of investment accounts like there is of money between deposit accounts.
The ATON system used by investment dealers just does the exchange and confirmation of transfer requests and the list of assets being transfered. Someone still needs to submit the request, approve the assets going out, approve the assets coming in, and agree to handle the assets as required by any applicable pension legislation.
6:32 pm
November 8, 2021
OfflineAltaRed said
It is still up to the retail client to be savvy enough to weigh all the issues, pro and con, before making a decision to enter into a relationship with a specific provider. Why should I provide a free service for a butterfly flitting off to another offer that may be temporary clickbait?I don't agree with such transfers being a profit center but I also do not agree it should be a free service. Even for automated transfers, there still is a need for followup to be sure the appropriate regulatory boxes have been ticked and that the transfer occurred successfully.
Customers need to take some ownership and accountability for their decisions.
So essentially, banks are allowed to entice customers for a 3-month promo rate, lock them into a registered account, and not required to transfer fee-free afterward when their rate goes down to >1%? Why are banks allowed to play this game?! In most cases, banks have the upper hand in charging fees as they see fit.
6:53 pm
April 6, 2013
OfflineBlueSky said
So essentially, banks are allowed to entice customers for a 3-month promo rate, lock them into a registered account, and not required to transfer fee-free afterward when their rate goes down to >1%? Why are banks allowed to play this game?! In most cases, banks have the upper hand in charging fees as they see fit.
Nothing wrong with that as long as the bank discloses that the promo rate is only for three months and that the fee for the direct registered account transfer will be $150.
Just like nothing wrong with RBC Royal Bank charging $16.95/month for their Signature No Limit chequing account while Simplii Financial and Tangerine Bank charge $0/month for their unlimited chequing accounts.
4:57 am
April 27, 2017
OfflineThe primary function of these fees is to inflict a higher cost on new entrants to the business and limit competition in general. It's designed to benefit the existing banking oligopoly so the customers stick around regardless of the poor service and value they get.
It's the exact same reason switching chequing accounts is so painful in Canada. Really does not have to be like this. Countries like UK and Australia have systems which let you automatically switch all your direct debits and incoming payments when you switch an account.
And by limiting competition these banks are imposing a far, far higher cost on consumers than $150. And it's not just on consumers but on economy in general.
This is a positive development, so I assume big 5 will work very hard to bury it.
7:10 am
September 11, 2013
OfflineIf $150 fee matters to you your registered account is probably small enough that the bank is quite happy to see you off. I've never made a decision on where to invest solely based on the fee if I leave, lots of factors come into play in those decisions.
Anyway I guess I just generally don't like governments, like parents, forcing us or companies to do certain things with our money. I like to take personal responsibility for figuring out what I want to buy and what I don't want to buy, I'm quite capable of figuring out if I want to pay a monthly $16.95 fee or not, and I like the challenge of figuring out my own stuff. But I always bristled at parental control, maybe that's why.
7:22 am
April 27, 2017
OfflineIn Canada big banks are very closely intertwined with the government. Government regulates the whole industry and makes it very hard to establish a new bank in Canada. It took Questrade approximately six years to obtain its banking charter and regulatory approval to launch a Schedule 1 bank in Canada. Bank deposit insurance is government backed. They are propped by Central Bank (eg for emergency liquidity). Lots of government programs run through big banks, which is a form of subsidy. They are treated as systemically important and the taxpayer is on the hook to rescue them. Their lobby groups like “bankers association” are influencing every decision, which is why the proposed measures are likely to be buried.
Given all that, suggesting that opening the banking industry to a bit more competition = “nanny state” is the exact opposite of the real world.
And as already stated, the $150 is a cost to new entrants vs directly to consumers, so saying “I don’t care because I have a lot of money” isn’t very meaningful.
7:38 am
October 27, 2013
OfflineBlueSky said
So essentially, banks are allowed to entice customers for a 3-month promo rate, lock them into a registered account, and not required to transfer fee-free afterward when their rate goes down to >1%? Why are banks allowed to play this game?! In most cases, banks have the upper hand in charging fees as they see fit.
I agree with Norman1 it is up to the customer to decide whether that promo rate is good enough for long enough to be worthy of the 'disclosed' transfer out fee. Such fees are always disclosed in their fee schedules, and terms and conditions. Sales and marketing always use enticements to attract customers. Good grief already! Use a few brain cells to make wise decisions to begin with, whether it be a financial account, buying a dishwater, a car or any other promotion.
Businesses are not charities. That all said, I do agree transfer out fees should be proportional to the administrative work effort (costs) to facilitate the transfer and not a profit center. Some of them may have gotten out of hand. $50-$100 seems more reasonable than $150 that brokerages charge for investment accounts, but we also do not know how complex some investment accounts can be. There could be 100 holdings in some of these accounts, not the more 20-30 we often think of for the typical account.
FWIW, I am guessing the push to eliminate transfer fees for registered accounts may not cover certain brokerage registered accounts that are far more complex than bank/CU based deposit registered accounts.
7:44 am
September 11, 2013
OfflineThe $150 is not a cost to new entrants, it costs nothing to open an investment account at TD. Or anywhere else, far as I know. So it has no impact on their competition for my business.
And I didn't know that a big bank would be rescued by taxpayers if needed, that's new information for me.
And saying that a $150 fee is irrelevant to me is hardly evidence that I have "a lot of money", people pay that much for a restaurant meal or some groceries.
8:18 am
October 27, 2013
OfflineBill said
The $150 is not a cost to new entrants, it costs nothing to open an investment account at TD. Or anywhere else, far as I know. So it has no impact on their competition for my business.And I didn't know that a big bank would be rescued by taxpayers if needed, that's new information for me.
And saying that a $150 fee is irrelevant to me is hardly evidence that I have "a lot of money", people pay that much for a restaurant meal or some groceries.
I think Mordko's point is a customer may be reluctant to sign on to a new financial provider if that customer knows it could cost $150 or $50 or whatever to transfer out if said customer does not like the experience. But so be it for a potential customer with enough savvy to have researched and taken that into consideration. There are enough alternatives if that customer does not like that possibility, i.e. freedom of choice. Use some judgment and brain cells in making choices, just as one would do shopping for a car or a TV.
The reality is today, financial institutions are almost always willing to cover transfer costs if the potential business from a new customer will ultimately cover that 'enticement' to attract that potential customer.
Ultimately, I think this initiative is primarily 'vote buying' to fulfill some election promises. I think the reality is that if fees are eliminated, financial institutions may be more picky (raise the bar) in deciding who they want as customers. I would be inclined to reject the bottom feeders if I ran an FI.
9:47 am
April 27, 2017
OfflineBill said
The $150 is not a cost to new entrants, it costs nothing to open an investment account at TD. Or anywhere else, far as I know. So it has no impact on their competition for my business.And I didn't know that a big bank would be rescued by taxpayers if needed, that's new information for me.
And saying that a $150 fee is irrelevant to me is hardly evidence that I have "a lot of money", people pay that much for a restaurant meal or some groceries.
Nobody pays $150 out of pocket. Companies which try to attract customers with better offerings are forced to compensate this fee; otherwise nobody would go through all the trouble of moving.
So, if you are a new entrant in the market with an awesome product but zero existing clients and people are joining your offering in droves, you are being forced to pay millions to increase profitability of big banks with bad products which people are leaving. Its a measure designed to limit competition.
You didn’t know you are on the hook to rescue “systemically important” big banks? Well, now you do.
10:39 am
October 27, 2013
OfflineNew entrants have no business being in business if they are not appropriately capitalized and cannot meet IROC regulatory requirements. In the investment account business, those with the right business model such as Wealthsimple flourish. Questrade, Qtrade and perhaps even IKBR seem to be doing all right. What is the problem?
As for banks and CUs, I understand transfer fees are only in the order of $50, if anything, so there is little barrier to entry other than meeting regulatory requirements for Schedule 1 banks et al. EQ Bank, backed by Equitable Group, is doing just fine.
When one is trying to make a case, please use appropriate talking points for the specific issue at hand. It is my view, this is primarily a 'nothing burger' not worthy of vote buying when there are far greater issues to be tackled.
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