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Email this12:25 pm
January 25, 2022
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I am currently unable to log into EQ through my desktop. I have not had an issue with this login in the past. Log in pages seem to be stalling and not loading to complete the login. I have tried both Edge and Chrome. On Friday, it would send the security code but the page to input the code would not load. Today, I can't even get to the page to enter my password. Have contacted EQ and they will respond in 3 to 5 business days. All of my other websites are loading normally.
Has anyone else experienced this issue and if so what was the resolution?
12:42 pm
April 21, 2022
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elad said
I am currently unable to log into EQ through my desktop. I have not had an issue with this login in the past. Log in pages seem to be stalling and not loading to complete the login. I have tried both Edge and Chrome. On Friday, it would send the security code but the page to input the code would not load. Today, I can't even get to the page to enter my password. Have contacted EQ and they will respond in 3 to 5 business days. All of my other websites are loading normally.
Has anyone else experienced this issue and if so what was the resolution?
EQ is likely having issues again, how do I know? Well, I haven't any need to sign-in, however, I'm getting security codes sent to me for some unknown reason. This has happened in the recent past, it eventually sorts itself out and things return to normal.
12:47 pm
June 9, 2022
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JohnnyCash said
EQ is likely having issues again, how do I know? Well, I haven't any need to sign-in, however, I'm getting security codes sent to me for some unknown reason. This has happened in the recent past, it eventually sorts itself out and things return to normal.
That's not normal. Did they confirm that you received the security codes due to an error on their end? If not, you should change your banking password because the only time you should receive the security code is if your username and password were entered correctly.
12:49 pm
June 9, 2022
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elad said
I am currently unable to log into EQ through my desktop. I have not had an issue with this login in the past. Log in pages seem to be stalling and not loading to complete the login. I have tried both Edge and Chrome. On Friday, it would send the security code but the page to input the code would not load. Today, I can't even get to the page to enter my password. Have contacted EQ and they will respond in 3 to 5 business days. All of my other websites are loading normally.
Has anyone else experienced this issue and if so what was the resolution?
In the past, I've had problems signing on to my EQ Bank account when I used the Firefox browser. Turning off the UBlock Origin plugin does not resolve it and I'm forced to use Chrome in order to sign on.
But sometimes even when I sign on using Chrome, clicking around gets me disconnected and I have to sign back on. They are one of the worse online banking websites I've seen.
1:29 pm
April 6, 2013
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No problem logging in earlier today using Microsoft Edge from Windows desktop.
2:37 pm
April 21, 2022
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gicbits said
That's not normal. Did they confirm that you received the security codes due to an error on their end? If not, you should change your banking password because the only time you should receive the security code is if your username and password were entered correctly.
No, there was a discussion about this sometime back where someone called EQ about it and their response was (paraphrasing): " Sorry, it's a glitch ".
Oh, and I just got another one a few minutes ago.
2:47 pm
May 15, 2007
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I have desktop login issues with EQ Bank at least once per month. At one point last year, it was happening at least every few days. The only reliable solution I had was to log in via a private/incognito window.
According to Reddit, login problems are common at EQ Bank, and often only experienced by a subset of users at a time.
2:55 pm
October 27, 2013
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No issue right now logging in to EQ Bank using Firefox.
4:06 pm
January 12, 2019
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As for myself . . .
- Including today, I've Never had a problem logging into my
EQ Bank online account ... Ever❗
FWIW ... I use a Windows desktop, with Chrome.
Go Figure 
- Dean
" Live Long, Healthy ... And Prosper! "
4:54 pm
September 11, 2013
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Spouse and I have been with EQ since day one, use Windows desktop with Edge browser, never ever had an issue signing in until about a month ago, then became hit and miss.
After it persisted for a few days we withdrew all our money when our gics matured, reliable online access to our money 100% of the time is not optional for me no matter how good the rates.
9:18 am
April 6, 2013
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Their web site people are not the best.
In November 2024, EQ Bank online banking logins gave "Technical difficulties. We don't like them either, …" for a whole day!
Turned out my accounts were locked out. The agent claimed it was because of multiple two-factor authentication failures by me. I responded "No." No screen asking for the one-time code appeared. No one-time codes were e-mailed.
Dim wits! If account was locked out, then write the bit of extra @#$! code to say "Accounts locked. Please call…" instead of using a vague catch-all "Technical difficulties…" message.
