A comparison of Canadian chequing accounts

*** 2012 update: this article is getting very out of date and is no longer actively maintained. However, please see our free chequing table that is more actively updated.

Recently, I needed to switch my daily bank account (my chequing account). I had been with my previous bank for over 13 years so I had not had the need to be educated or informed on what was out there. When I started looking into a couple of options, I realized that what I really needed was a comparison chart of all my options so that I could weigh the benefits of each one. Instead of just keeping such valuable information to myself, I thought I would share it with you.

First of all, you should have some information on what my financial background is like and what my banking needs are. I am a conservative investor, holding most of my funds in high interest savings accounts and in term deposits (or GICs), registered and non-registered. I am at a stage in my life where I am looking to purchase a place, so I need access to my funds either tomorrow or in months when I actually find a place that I want to buy.

In terms of my banking needs, it is very simple: I don’t want to be limited and I don’t want to pay fees. Sounds simple, but it really isn’t. I am looking for an account where I can perform as many transactions as I need, including bill payments, transfers, deposits, withdrawals and Interac direct payments. I also want to have cheques and easy access to ATM machines if I need one.

Based on this, I did a comparison of accounts at banks and credit unions, large and small. I focused first on finding accounts that did not have any fees and then on the features they provided for daily banking. I did not include accounts that were free but limited, for example only providing 4 free transactions a month; this would just not meet my needs.

Please note that this comparison table is accurate to the best of my knowledge as of August 28, 2007. Please let me know if you see any errors and I will correct them. Also, please check with the specific banks to confirm any information.

  PC Financial Citizen’s Bank Coast Capital Vancity TD Canada Trust Bank of Montreal Scotiabank HSBC
Account Name No Fee Bank Account Chequing/Savings Free chequing, free debit, and More Account E-Package Account Infinity Account Performance Plan Scotia Powerchequing Account Performance Chequing-Unlimited
Monthly Fee $0 $8 $0 $7 $12.95 $13.95 $3.95 $11.95
Daily Banking
ATMs Free at CIBC Machine or President’s Choice Terminal "Exchange" or "Acculink" ATMs, found at most credit unions and HSBC Coast Capital ATMs or "Exchange" ATMs Vancity ATMs or "Exchange" ATMs Green Machine TD ATMs BMO Machines Scotiabank Machines; ***15 self-serve transactions per month HSBC, "Exchange" ATMs, BMO ATMs
Other ATMs $1.50 Interac Fee + the other institution’s fee $1.50 Interac Fee + the other institution’s fee $2.00 + other institution’s fee $1.50 + other institution’s fee $1.50 + other institution’s fee 1 free debit at any Interac machine $1.50 + other institution’s fee $1.50 + other institution’s fee
Withdrawals per month Depends on credit bureau Free – Unlimited Free – Unlimited Free – Unlimited Free – Unlimited Free – Unlimited Self-serve*** Free – unlimited
Withdrawals – Maximum Withdrawal per day Depends on credit bureau; on average $200 per day Depends on credit bureau; on average $1,000 per day $500 a day $400 a day $500 a day usually Depends on your credit and relationship with the bank Depends on your needs Depends on customer needs
  PC Financial Citizen’s Bank Coast Capital Vancity TD Canada Trust Bank of Montreal Scotiabank HSBC
Deposits – Holding Period Depends on credit bureau; could be up to a max. of 7 days Depends on credit bureau; usually $2,500+ usually has a 7 day hold Depends on credit bureau; usually $5,000+ has a hold Depends on credit bureau; $2,500+ usually has a 7 day hold No holds 5 business day for first 6 months; then it can change based on your history 5-7 day on all deposits; cash – 24 hours Depends on deposit amount and customer
Account Minimum Balance Not required $1,000 to waive monthly fee (based on end of day) Not required $1,000 to waive monthly fee (based on end of month) $3,000 to waive monthly fee (based on end of day) $2,500 to waive monthly fee (based on end of day) $2,000 to waive monthly fee (based on end of day) $4,000 to waive monthly fee (based on end of day)
Interac Direct Payments Free – Unlimited Free – Unlimited Free – Unlimited Free – Unlimited Free – Unlimited Free – Unlimited Self-serve*** Free – unlimited
Online Banking Free – Unlimited Free – Unlimited Free – Unlimited Free – Unlimited Free – Unlimited Free – Unlimited Self-serve*** Free – Unlimited
Telephone Banking Free – Unlimited Free – Unlimited Free – Unlimited Free – Unlimited Free – Unlimited Free – Unlimited Self-serve*** Free – Unlimited
Bill Payments Free – Unlimited Free – Unlimited Free – Unlimited Free – Unlimited Free – Unlimited Free – Unlimited Self-serve*** Free – Unlimited
Statements
Online Statements Free Free Free Free Free Free Free Free
Paper Statements $1.00 per month if you want it Free Free Free Free Free Free Free
  PC Financial Citizen’s Bank Coast Capital Vancity TD Canada Trust Bank of Montreal Scotiabank HSBC
Cheques
Actual Cheques Free; personalized Free; personalized First 10 are free; must purchase after that Must Purchase Must Purchase Must Purchase Must Purchase Free; personalized
Chequing Free – Unlimited Free – Unlimited Free – Unlimited Free – Unlimited Free – Unlimited Free – Unlimited Self-serve*** Free – Unlimited
Transfers
External Transfers Free – Unlimited; takes 2 – 3 business days; subject to regular holding period Free – Unlimited; takes 2 – 3 business days; no holds Free – unlimited; takes approximately 1 week; no holds Free – unlimited; 3 business days; no holds Free – unlimited; 2 – 3 business days; no holds ***According to the rep I talked to, they can’t do this – somehow I doubt that is true Self-serve***; 2 – 3 business days; no holds Must get the HSBC Direct* account to perform such transfers; 1 – 2 business days; no holds
Transfers between internal accounts Free – Unlimited; takes approx. 24 hours Free – unlimited; real time, no holds Free – unlimited; real time; no holds Free – unlimited; real time, no holds Free – unlimited; real time; no holds Free – unlimited; real time; no holds Self serve***, real times; no holds Free – unlimited; real time; no holds
  PC Financial Citizen’s Bank Coast Capital Vancity TD Canada Trust Bank of Montreal Scotiabank HSBC
Extra Info
Annual Interest Rates (up to $25,000 balance) 0.1% – 0.5% 0.5% – 1.0% 0% 0% minimal no 0.25% on balances over $10,000 0.025% for balances over $5,000
Other Earn PC Points Can add the "Even More Package" for $5 per month for extra features Only one in-branch transaction per month; after that $0.70 each Earn Airmiles by using your debit card

*HSBC Direct Savings Account is a high interest savings account with no minimum balance required and no monthly fees.

I also noted that there are some banks that do not offer such an account: RBC, CIBC, and Envision Credit Union.

*** 2012 update: this article is getting very out of date and is no longer actively maintained. However, please see our free chequing table that is more actively updated.

PC Financial — review by Peter

Note: this review originated on my blog reviewing Citizens Bank, ING Direct, and PC Financial together.

Website: http://www.banking.pcfinancial.ca/a/products/savingsPlusAccount.page
Account of note: Interest Plus Savings Account, 3.35% for balances over $1,000; No-Fee Bank Account, 0.10 to 0.50% as of April 26th, 2008

If you have over $1,000 to save, use PC Financial. (January 27th, 2008 edit: this is currently not true. Citizens Bank gives the highest rates amongst the three in my review.) Otherwise, consider ING Direct or Citizens Bank.

If you have a Superstore near you, head into their financial pavilion and set the account up in person. Then pair the Interest Plus account with the No-Fee account to enjoy free everything (cheques, bill payments, withdrawals from PC Financial and CIBC machines). Just be sure to only transfer as much as you need, when you need it to the No-Fee account. Currently I have $0 in my No-Fee account.

I find the interface a bit clunky, but it just takes some getting used to.

Clunky but usable

Key Details
-no minimum balance required in the No-Fee chequing account
-free everything (practically): just transfer money (allow yourself 24 hours, unlike with transferring between Citizens Bank accounts) from the Interest Plus account to the No-Fee account

Interesting Facts:
-PC Financial is now a divison of CIBC. This hasn’t seemed to negatively affect account features or service.
-Transfers from the Interest Plus account to the No-Fee account take one business day, instead of instantly as you might expect since you are transferring between two of your own accounts.

Bottom line:
I have accounts at Citizens Bank, ING Direct, and PC Financial and here’s my conclusion:

Use PC Financial for the highest rate if you have more than $1,000. (January 27th, 2008 edit: this is currently not true. Citizens Bank gives the highest rates amongst the three in my review.)
Use Citizens Bank for the most powerful, flexible account with the best feature-to-rate ratio.
Use ING Direct for the easy-to-use interface.


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Starting an account with ICICI Bank Part 5

Part 1 | Part 2 | Part 3 | Part 4 | Part 5

Today I received my welcome package in the mail from ICICI Bank Canada. It contained a welcome letter with my account number, as well as 4 brochures: service charges, account terms & conditions, filing a complaint, and protecting your privacy. The welcome letter stated that my online banking password would be sent in a separate letter.

I went to the ICICI website and used the “Forgot password” feature to access my account right away. My money is in the account, and my account from a different financial institution seems to be successfully linked.

Summary of dates:

July 22, 2007: I fill out the online application form
July 23, 2007: I mail a cheque from my account in order to open ICICI account
July 31, 2007: I get an e-mail informing me that my account has been opened and that I will receive my banking ID once I send the cheque (I ignore this e-mail as I’ve already sent the cheque)
August 1, 2007: ICICI cashes the cheque from my account from a different financial institution.
August 3, 2007: Money from the cheque is posted to my ICICI account.
August 9, 2007: Referral bonus of $20 is posted to my ICICI account (because I was referred by an ICICI member and deposited $100, I received the $20 bonus).
August 13, 2007: I receive a call from an ICICI rep telling me that my account is active and I will be receiving my welcome package soon in the mail.
August 14, 2007: I receive my welcome package in the mail and use the “Forgot password” feature to access my account immediately.
August 21, 2007: I receive my online account password in the mail, although this is no longer needed…

Success! After I explore the online interface, I will post a review of that 😀

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Edit: here’s my review of the online interface


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Starting an account with ICICI Bank Part 4

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Today I received a call! The ICICI customer rep said that my account has been created and I will be receiving a welcome package in the mail. She also said that if I have any another other questions, I can call 1-888-424-2422 (1-888-ICICI-CA).

This is great news, except that they already told me to expect something in the mail and they already cashed my cheque. I can only hope I’m already earning interest.

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Today I noticed through my online statement at my other bank that my cheque was cashed the day after I got that e-mail. I suppose my Internet Banking User ID is coming (by regular mail or e-mail, I’m not sure)? Anyway, I guess I’ll phone ICICI next week if nothing arrives… the process doesn’t seem to be too fishy so far.

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