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Email thisWebsite: https://maxafinancial.com/
Headquarters: Brandon, Manitoba
Parent company: Westoba Credit Union
Credit union? Yes
Available to Quebec residents? Yes
Founded in: 2006
Disclaimer: Although our best efforts are made, the information posted on this website is not guaranteed to be accurate. Please visit their website for authoritative information.
Latest discussions about MAXA Financial -- view all
| Forum/Topic | Started | Last post | Posts |
|---|---|---|---|
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MAXA Financial |
February 4, 2020 |
February 4, 2020 |
2 |
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MAXA Financial MAXA Financial decreases regular savings and TFSA interest rates from 2.45% to 2.40% |
January 31, 2020 |
January 31, 2020 |
1 |
|
MAXA Financial |
March 18, 2010 |
September 20, 2019 |
25 |
|
MAXA Financial |
May 30, 2019 |
June 2, 2019 |
6 |
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MAXA Financial |
March 4, 2019 |
March 4, 2019 |
1 |
Customer service: Rated 5 / 5 stars
Account features: Rated 2 / 5 stars
Interest rates (consistency and amount): Rated 2 / 5 stars
Fees: Rated 1 / 5 stars
Interface (online, telephone, in-person, etc.): Rated 2 / 5 stars
How long have you banked with them?: 3 years
Why do you bank with them?: high interest
What do you like about this bank / credit union?: the high interest
What could be improved about this bank / credit union?: fees are not reasonable. the online banking does not exist.
General comments: Their interest has dropped significantly and I am about to move my money.
Review by Allan — July 17, 2013 @ 7:59 am
Customer service: Rated 1 / 5 stars
Account features: Rated 4 / 5 stars
Interest rates (consistency and amount): Rated 3 / 5 stars
Fees: Rated 1 / 5 stars
Interface (online, telephone, in-person, etc.): Rated 1 / 5 stars
How long have you banked with them?: 4 years
Why do you bank with them?: I wont be anymore
What do you like about this bank / credit union?: nothing
What could be improved about this bank / credit union?: people at Maxa to be honest
General comments: maxa reps not well educated
Review by Alison Maclean — June 29, 2016 @ 4:30 pm
Customer service: Rated 1 / 5 stars
Account features: Rated 1 / 5 stars
Interest rates (consistency and amount): Rated 1 / 5 stars
Fees: Rated 1 / 5 stars
Interface (online, telephone, in-person, etc.): Rated 1 / 5 stars
How long have you banked with them?: Approximately 10 years
Why do you bank with them?: At the time they had better interest rates than competitors
What do you like about this bank / credit union?: Nothing
What could be improved about this bank / credit union?: The biggest problem is the unreasonable fees
General comments: Yesterday I was trying to access my account online. I was wanting to download my monthly statement. For some reason, their system would not let me in. I called their Teleservice who was able to access the account. They said that the online access would be blocked for 24 hours. Okay, I said but I want a copy of my statement. Could you please just email it to me? they said they would for a fee of$5. I protested saying that I had $100,000 invested with them and they wanted a fee to email me my statement. Unthinkable! The Teleservice rep refused to budge so I asked to speak to her manager. I was told the manager was out to lunch. In the end I did not get my statement. Theses folks really need to ask themselves if a $5 fee is worth losing a customer. Today I am moving as much of my money as I can to another institution. (They have a huge fee for this as well). Live and learn.
Review by Rob — March 26, 2019 @ 4:38 pm