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Zag Bank Bank ID and Transit Number
April 16, 2016
10:55 am
MG
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For those who have established an external link with their ZAG bank account, could you please advise the routing numbers used? I see that Bank ID is 0342 but I have seen two different transit numbers quoted - 52109 and 52019. Please advise.

Thank you!

April 16, 2016
1:22 pm
rhvic
Victoria, BC
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Back in January, I asked Zag via their chat for their bank ID and transit numbers. They told me these are 342 and 52109.

Suggest you use their chat function again to confirm these numbers. Hopefully they are now active.

April 16, 2016
1:30 pm
rhvic
Victoria, BC
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I just used the Zag chat myself, and got this from a Zag rep:

"We have not released our transit and institution numbers for public use as of yet. I will update our feedback that you are awaiting this change. I imagine once this functionality is available it will be noted on our website, http://www.zagbank.ca."

So, one cannot yet initiate a link using these numbers (e.g. using Hubert). People who have links likely got them via a cheque they sent in to start the account in the first place.

April 17, 2016
8:04 am
MG
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@rhvic

Thank you for your help! Much appreciated. sf-smile

April 17, 2016
1:03 pm
James
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Just a heads up: I have used those transit numbers to link Zag to Hubert but when they tried to deposit the small confirmation amount, it failed. A Zag customer service rep. told me similar to the above: they don't allow external accounts to be linked in that way (just with a printed cheque).

September 9, 2016
1:53 pm
Doug
British Columbia, Canada
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James said

Just a heads up: I have used those transit numbers to link Zag to Hubert but when they tried to deposit the small confirmation amount, it failed. A Zag customer service rep. told me similar to the above: they don't allow external accounts to be linked in that way (just with a printed cheque).

That doesn't sound correct. I wouldn't rely on the information the Zap rep told you - they're likely trying to steer you away from fund transfers in/out external from Zag's own online banking. :)

Either they can't accept EFT transfers in/payroll/pension direct deposits or they can. It has nothing to do with whether you use a Zag cheque to link your Zag account at another financial institution.

If they can, and the "test deposit" still fails, then they have two transit numbers under which they open accounts and you need to confirm with a Zag rep under which transit your account is correctly associated (they can confirm this so be persistent, if necessary). :)

If they can't and it still fails, then you shouldn't be able to receive payroll/pension direct deposits and they likely have an account with a major financial institution under which they make deposits and withdrawals and clear cheques and EFTs (i.e., a second-level indirect clearer) and, while the account's in your name in their systems, you can't externally transfer funds in or out directly as it requires someone from Zag to manually verify their EFT "batches" and manually post the entries - similar to a full-service or self-directed discount broker in some ways. More similarly, this is how EQ Bank works and one of the reasons I argued against their inclusion in the comparison chart. It's not technically held in "book entry nominee form" like a broker but it's borderline, it might as well be. :)

Hope that helps!

Cheers,
Doug

P.S. For what it's worth, Zag Bank currently operates four (4) transits from with its institution number (342). They are:

00019-342 6807 Railway St SE-Suite 120, Calgary, AB T2H 2V6
52000-342 Admin, 6807 Railway St SE-Suite 120, Calgary, AB T2H 2V6
52010-342 Main, 6807 Railway St SE-Suite120, Calgary, AB T2H 2V6
52019-342 Main Branch, 6807 Railway St SE-Suite 120, Calgary, AB T2H 2V6

(Source: https://payments.ca/wp-content/uploads/2016/09/MBRBNKSN.pdf)

You need to ask which one to which you're assigned.

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