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Someone tried to log into my account?
July 13, 2023
8:46 am
davidgeorge
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Over the past few days, I received several text messages telling me that "please use xxxxxx as your 2-step verification code with Wealthone Bank" although I didn't try to log into my account at the time.

I did long into my account (with verification code yyyyyy) later and everything seems fine.

July 13, 2023
9:05 am
Dean
Valhalla Mountains, British Columbia
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davidgeorge said

Someone tried to log into my account?
  

. . . Quite Possibly !

As a precaution, have you changed your Password ?

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

July 13, 2023
10:06 am
davidgeorge
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Dean said

. . . Quite Possibly !

As a precaution, have you changed your Password ?

    Dean

  

No. I think my account is safe because of the 2-step verification. I will change the password. Thanks.

July 13, 2023
12:04 pm
Norman1
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Usually, the second-factor SMS text message is sent after the correct password has been provided. So, someone either has your login password or has provided your cellphone number as theirs by mistake.

July 13, 2023
12:40 pm
savemoresaveoften
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Norman1 said
Usually, the second-factor SMS text message is sent after the correct password has been provided. So, someone either has your login password or has provided your cellphone number as theirs by mistake.  

For a cellphone number to register properly, one has to input a verification code text to the phone number to validate it the first time, so someone who enters the wrong phone number ny mistake can NOT sucessfully registered the wrong phone number as their 2 factor verification method.

July 13, 2023
3:44 pm
davidgeorge
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Thank you all. This happened one more time after I posted here. After I received the latest false verification code, I changed my password and activated alert service for (1) Password Changed, (2) Online Login, (3) Online Banking Account Locked Out - Incorrect Password, (4) Online Banking Account Locked Out - Incorrect response to Login Verification and (5) Interac e-Transfer® contact added.

July 13, 2023
4:52 pm
Dean
Valhalla Mountains, British Columbia
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.
Well done , David ❗

Everyone should have those alerts Activated. Many FIs have them available now.

They can make the difference, from 'Disaster' ... to 'Preventing A Hack'.

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

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