Someone tried to log into my account? | Wealth One Bank of Canada | Discussion forum

Please consider registering
guest

sp_LogInOut Log In sp_Registration Register

Register | Lost password?
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

sp_Feed Topic RSS sp_TopicIcon
Someone tried to log into my account?
July 13, 2023
8:46 am
davidgeorge
Member
Members
Forum Posts: 334
Member Since:
May 20, 2016
sp_UserOfflineSmall Offline

Over the past few days, I received several text messages telling me that "please use xxxxxx as your 2-step verification code with Wealthone Bank" although I didn't try to log into my account at the time.

I did long into my account (with verification code yyyyyy) later and everything seems fine.

July 13, 2023
9:05 am
Dean
Valhalla Mountains, British Columbia
Member
Members
Forum Posts: 2149
Member Since:
January 12, 2019
sp_UserOfflineSmall Offline

davidgeorge said

Someone tried to log into my account?
  

. . . Quite Possibly !

As a precaution, have you changed your Password ?

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

July 13, 2023
10:06 am
davidgeorge
Member
Members
Forum Posts: 334
Member Since:
May 20, 2016
sp_UserOfflineSmall Offline

Dean said

. . . Quite Possibly !

As a precaution, have you changed your Password ?

    Dean

  

No. I think my account is safe because of the 2-step verification. I will change the password. Thanks.

July 13, 2023
12:04 pm
Norman1
Member
Members
Forum Posts: 7169
Member Since:
April 6, 2013
sp_UserOfflineSmall Offline

Usually, the second-factor SMS text message is sent after the correct password has been provided. So, someone either has your login password or has provided your cellphone number as theirs by mistake.

July 13, 2023
12:40 pm
savemoresaveoften
Member
Members
Forum Posts: 2986
Member Since:
March 30, 2017
sp_UserOfflineSmall Offline

Norman1 said
Usually, the second-factor SMS text message is sent after the correct password has been provided. So, someone either has your login password or has provided your cellphone number as theirs by mistake.  

For a cellphone number to register properly, one has to input a verification code text to the phone number to validate it the first time, so someone who enters the wrong phone number ny mistake can NOT sucessfully registered the wrong phone number as their 2 factor verification method.

July 13, 2023
3:44 pm
davidgeorge
Member
Members
Forum Posts: 334
Member Since:
May 20, 2016
sp_UserOfflineSmall Offline

Thank you all. This happened one more time after I posted here. After I received the latest false verification code, I changed my password and activated alert service for (1) Password Changed, (2) Online Login, (3) Online Banking Account Locked Out - Incorrect Password, (4) Online Banking Account Locked Out - Incorrect response to Login Verification and (5) Interac e-Transfer® contact added.

July 13, 2023
4:52 pm
Dean
Valhalla Mountains, British Columbia
Member
Members
Forum Posts: 2149
Member Since:
January 12, 2019
sp_UserOfflineSmall Offline

.
Well done , David ❗

Everyone should have those alerts Activated. Many FIs have them available now.

They can make the difference, from 'Disaster' ... to 'Preventing A Hack'.

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

Please write your comments in the forum.