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Tangerine - Two step authentication
April 15, 2021
2:56 pm
rhvic
Victoria, BC
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Tangerine wants me to enrol for two step authentication when logging into my account. Only one major problem - it involves them sending a code as a text message to my cell phone, and I am one of an estimated eleven people on Planet Earth not to have a cell phone. Thus, I will not be signing up for that 'feature'.

April 15, 2021
3:30 pm
Dean
Valhalla Mountains, British Columbia
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.
We don't have cell reception at our rural acreage, so I didn't sign up for it either.

I'm not too worried, as even without 2FA (Two Factor Authentication), their sign-in process seems quite secure.

Even without 2FA, to sign-in you must provide: Client # (etc.), Answers To Secret Questions, and a PIN.

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

April 15, 2021
3:45 pm
Kidd
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Rhvic. Your quest to find those mystical 11, is almost complete. I never, ever carried my cell phone, never. Every so often I'd hear an odd, "beep".

What the hell was that? Did you hear a beep?

Ah, the cell phone i leave on the table collecting dust, needs charged.

When Rogers decided to charge me more, for something i never used. I told them where they could shove their cell phone plan.

The phone still sits on table.

April 15, 2021
3:49 pm
Adam1
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I haven't received this option yet, and can't find a setting for it available to me now, so I guess they're still testing out the new feature with select clients.

Was there no option to receive the codes by voice call (for a landline number)? I know cibc and simplii have that option in addition to text messages, and you can even choose either one anytime they require the code to log in after your password. Recently, cibc/simplii have added a feature for push notifications where you have a single trusted device that uses the banking app to receive the 6 digit codes, which is potentially more secure than receiving them at a phone number.

Adam

April 15, 2021
3:52 pm
Bill
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I will sign up, I have a cell phone for texting only (deaf family member), costs me $5 + HST per month.

April 15, 2021
4:03 pm
Dean
Valhalla Mountains, British Columbia
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Adam1 said

I haven't received this option yet, and can't find a setting for it available to me now, so I guess they're still testing out the new feature with select clients.

. . .   

I believe it's available for everyone.

- After signing in, click on your name at the top right of the screen (e.g. Bill A.).
- Then select; Security & Login
- Then scroll down to; 2-Step Authentication .

      Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

April 15, 2021
4:26 pm
semi-retired
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rhvic said
Tangerine wants me to enrol for two step authentication when logging into my account. Only one major problem - it involves them sending a code as a text message to my cell phone, and I am one of an estimated eleven people on Planet Earth not to have a cell phone. Thus, I will not be signing up for that 'feature'.  

I'm in the same boat as you.No cellphone & I don't need one.

April 15, 2021
4:48 pm
topgun
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semi-retired said

I'm in the same boat as you.No cellphone & I don't need one.  

I do not have a cell phone. I do not need one. Not sure how I setup two step.

Have a Great Day

April 15, 2021
5:50 pm
Loonie
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Tang has me on voice recognition. You could try that as an alternative if needed, I suppose, but it doesn't get you online, only someone on the phone if you're lucky.

I do have a weighty cheap flip phone with larger keys due to my vision issue, rarely used. I have no idea if it does texting as I would not want to receive any,

But I find it hard to imagine I will ever do business with Tangerine again, so it doesn't matter to me.

April 15, 2021
6:42 pm
HermanH
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semi-retired said

I'm in the same boat as you.No cellphone & I don't need one.  

same here. I'm not important enough for anyone to talk to me and I don't need to immediately talk to anyone else. 🙂

April 15, 2021
6:48 pm
HermanH
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rhvic said
Tangerine wants me to enrol for two step authentication when logging into my account. Only one major problem - it involves them sending a code as a text message to my cell phone, and I am one of an estimated eleven people on Planet Earth not to have a cell phone. Thus, I will not be signing up for that 'feature'.  

You could try this wi-fi phone connection service.

https://www.fongo.com/

I just put it on my emergency cell phone. I have no phone service, but it allows me to connect using any public wi-fi. It also give me a phone number and text service.

April 15, 2021
9:19 pm
RetirEd
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About two months ago, I saw a news piece warning that scamholes are targeting voice recognition in banking. It seems that the predators call and try to get you to say "yes" or "no" by asking for someone or whether they have a wrong number. They record the response, clip out the part they need and play it into the phone while the voice recognizer listens. Voice recognition, D.O.A.

Here's one of the references I find searching on DuckDuckGo today:

abcnews.go.com/Business/fcc-warns-consumers-phone-scam/story?id=46405703
RetirEd

RetirEd

April 16, 2021
2:58 am
Bill
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RetireEd, I heard exactly the same several years ago. Maybe it's an urban myth.

April 16, 2021
4:25 am
Alexandre
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HermanH said

You could try this wi-fi phone connection service.

https://www.fongo.com/

I just put it on my emergency cell phone. I have no phone service, but it allows me to connect using any public wi-fi. It also give me a phone number and text service.  

This service will not work with Tangerine two step authentication.

Fongo phone numbers don't accept SMS sent from special numbers, like those used by Tangerine.
This information is buried deep in Fongo FAQ.

I just tested it with Tangerine account I have and, indeed, I can't complete two step authentication setup process: the SMS sent from Tangerine does not arrive on Fongo phone number.

I do like Fongo VoIP, but it has its own limitations.

April 16, 2021
10:27 am
pooreva
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Alexandre said
Fongo phone numbers don't accept SMS sent from special numbers, like those used by Tangerine.
This information is buried deep in Fongo FAQ.
 

Correct. Fongo, TextNow and most likely every other WiFi 'phone app' do not accept 'short' messages or messages/calls from authentication services.
Only legitimate cell phone providers can receive authentication codes ad similar messages.
These apps are OK if you handle lets say kijiji deals and seller/buyer wants faster communication. Worked for me and I always chose public meet place close to WiFi provider.

April 16, 2021
10:29 am
pooreva
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Bill said
I will sign up, I have a cell phone for texting only (deaf family member), costs me $5 + HST per month.  

Do you mind revealing which company you use for texting only for $5+HST?

April 16, 2021
12:13 pm
Bill
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Rogers pay-as-you-go has an add-on (it's all I have), for $5/month you get 250 outgoing texts (way more than I need), unlimited incoming. As I use the phone for nothing else that's it for me. I put $100 +HST a year on my account, they take off $5 +HST per month and then about every 3 years I have enough carryover to skip a year's $100 payment. Easy, low tech.

April 16, 2021
3:21 pm
pooreva
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That is add-on. But you have to have a PLAN in order to add add-on, don't you?
As per Rogers site: 'Love to text? Add one of these Text Packs to your plan & save!'

April 16, 2021
5:57 pm
Loonie
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RetirEd said
About two months ago, I saw a news piece warning that scamholes are targeting voice recognition in banking. It seems that the predators call and try to get you to say "yes" or "no" by asking for someone or whether they have a wrong number. They record the response, clip out the part they need and play it into the phone while the voice recognizer listens. Voice recognition, D.O.A.

Here's one of the references I find searching on DuckDuckGo today:

abcnews.go.com/Business/fcc-warns-consumers-phone-scam/story?id=46405703
RetirEd  

I appreciate the caution.
That ABC piece was in 2017. I remember when the issue came up back then. I think it had mostly to do with getting people to say yes when they had no intention of doing so, to get them to appear to agree to something.
With Tang, on the rare occasions when I have used it, the voice recognition thing doesn't kick in immediately. It takes perhaps a minute to recognize my voice, so I assume it is taking in more than just one word. I am asked to state my name, which I wouldn't normally do in a solicitation call (scam).

In any case, I'm not vulnerable to this because I don't answer the phone. This may sound weird, but we decided that, since I hate answering it and spouse is the opposite, that incoming calls will be forwarded to spouse's smartphone. The only calls I ever pick up are on my cell, which is not usually turned on, and only from spouse or someone designated by same. Nobody else has the number, and of course it is not listed anywhere that I know of. We do still have a land line, our choice, but it never rings. I can call out on it if needed, and the line is always available as everything else goes to spouse's cell.

However, most people don't function like us, and it's good to be wise to such scams.

April 16, 2021
6:07 pm
Winnie
Ontario
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The CRTC is taking action to ensure that Canadians, including seniors, low-income earners and those who use their mobile phone sparingly, can benefit from more affordable mobile plans that meet their needs.

By July 14, 2021, Bell, Rogers, Telus and SaskTel will be expected to offer low-cost and occasional-use plans in most markets, as well as promote them on their websites, in person and over the phone.

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