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Email this3:43 pm
May 28, 2013
Offline
When I log into my Tangerine account on the web, I get a phone call from Tang for two factor authentication. As I do not own a cell phone, they have to voice call me, not send a text.
Two issues with their TFA, which I am wondering if others have problems with.
1. About half the time, the call from Tang ends up as a dead call - I say hello, but no response from Tang; the line just goes dead. So I have to try again. And sometimes again!
2. When the female robotic voice does respond, it rattles off the 6 digit code so quickly that it is hard to keep up. (other FIs I deal with are much slower in relating the code) I wish they would slow down!
This makes it a real chore to sign into Tang!
5:26 pm
January 12, 2019
Offline
.
For myself (73 years old) I've Never had a problem with Tang's TFA.
1.) I've only had one dead call from them, and that was about 6 months ago.
2.) If we can't understand the spoken code the first time, we are given an option to have it repeated (which I've never had to use).
To each, their own. 
- Dean
" Live Long, Healthy ... And Prosper ! "
