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Email this11:11 am
December 7, 2011
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I noticed very bright red button "Close Account" in my Tangerine Savings Account "Account Details" section.
But, my spouse and 2 another family members do not have red buttons "Close Account" in theirs Tangerine Savings Accounts.
I assume, that Tangerine desperately wants me to close my savings accounts, because I do not participate in Tangerine "promo interest games".
Because I have Tangerine 2 savings accounts (one joint), I just tried that "Close Account" button and instantly closed my joint account - works flawlessly!
No messages "We are sorry to see you go away, etc", nothing.
Just curios if anyone else also has that Tangerine red button "Close Account" or it just reserved especially for me 
1:16 pm
August 17, 2010
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I have it too Winnie. Maybe some of the older accounts?
1:47 pm
January 7, 2016
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I have it too, but just on my savings..
5:14 pm
October 21, 2013
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The best time to close an acount is the same day the interest has been deposited, if you have any funds there. Otherwise, interest accrued willhave nowhere to go and you may have problems getting it.
5:14 am
February 27, 2018
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I looked last night, i saw no button. I wonder what selective process is being used for this?
5:18 am
December 15, 2016
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I did have the "Close Account" button at one time but after I added 75k and started playing the lottery game they removed the button.
I'm now on the present offer that ends on May 31 and if I don't get another offer after that I'll be moving out again.
Should be interesting to see if the "Close Account" button will re-appear.
5:43 am
April 7, 2016
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Getting pretty arrogant, aren't they!!!!
When I closed my account by speaking to an "agent" there was no effort to try to keep me as a long time customer.
7:03 am
October 21, 2013
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threeoakwest said
Getting pretty arrogant, aren't they!!!!When I closed my account by speaking to an "agent" there was no effort to try to keep me as a long time customer.
The question for them is whether they're making any money off you or likely to in future.
If we're only there for the promos, eventually they will lose interest (to so speak!)
9:09 am
December 15, 2016
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Loonie said
The question for them is whether they're making any money off you or likely to in future.
If we're only there for the promos, eventually they will lose interest (to so speak!)
"Only there for the promos" ?? I hope that you're not there for their basic 1.1% rate. With EQ offering 2.3% without having to beg every 3 months it just doesn't make sense to leave money at Tangerine for less than that.
I don't know how many others also stop using their different Tang accounts but whenever I have to move back to EQ I also stop using my Tang credit card (except for the 2% cashback categories) and also empty out my chequing account.
There is just no way that I will leave any money at all with Tangerine for their stingy base rate.
10:54 am
November 7, 2014
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Loonie said
The best time to close an acount is the same day the interest has been deposited, if you have any funds there. Otherwise, interest accrued willhave nowhere to go and you may have problems getting it.
Whenever I am going to close an account, I speak to a representative, so that they can give me the "up to the minute" interest due prior to having him/her close the account. That way it doesn't matter when you close the account during the month. Don't press "Close Account" buttons.
11:53 am
December 7, 2011
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gicjunkie said
Whenever I am going to close an account, I speak to a representative, so that they can give me the "up to the minute" interest due prior to having him/her close the account. That way it doesn't matter when you close the account during the month. Don't press "Close Account" buttons.
When I closed my account using "Close Account" button, the "up to the minute" interest was displayed immediately and it asked me to which account I would like to deposit that interest. So, no worry about the "up to the minute" interest, no need to call or chat with a "friendly" representative.
12:48 pm
December 18, 2008
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I believe the button only appears if you have more than 1 savings account open, and once you get down to 1 account on your profile for the savings category, the button disappears...at least that is how it worked for me
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