Tangerine Orange Alerts - Turned OFF | Tangerine Bank | Discussion forum

Please consider registering
guest

sp_LogInOut Log In sp_Registration Register

Register | Lost password?
sp_Search Search
Advanced Search
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

sp_Search Search
Go to Bottom
No permission to create posts
sp_Feed Topic RSS sp_TopicIcon
Tangerine Orange Alerts - Turned OFF
November 9, 2017
12:02 pm
JW
Member
Members
Forum Posts: 50
Member Since:
July 19, 2013
sp_UserOfflineSmall Offline
Go to Top
1sp_Permalink sp_Print

Has anyone else had this issue. All my Orange Alerts were Turned OFF. I suspect this was done when Tan did the website makeover. The result was I did not get an Alert Email that my Credit Card Statement was available. Therefore I missed Payment and was charged interest for being overdue. Tan has reversed the Interest Charge but denies they did anything wrong regarding turning off the Alerts. You may want to check your account to assure your Alerts are ON.

November 9, 2017
12:40 pm
JenE
Member
Members
Forum Posts: 416
Member Since:
May 24, 2016
sp_UserOfflineSmall Offline
Go to Top
2sp_Permalink sp_Print

Thanks for the info. My alerts were also off.

November 10, 2017
9:45 am
Save2Retire@55
Member
Members
Forum Posts: 845
Member Since:
January 3, 2013
sp_UserOfflineSmall Offline
Go to Top
3sp_Permalink sp_Print

Is this only related to Credit Card alerts?
Both my wife and I have Chequing and Saving accounts with Tangerine and we never had any interruptions on receiving alerts. We contribute weekly to our TFSA and every week we receive the alerts as expected.
We don't have CC with Tangerine.

November 10, 2017
10:42 am
JW
Member
Members
Forum Posts: 50
Member Since:
July 19, 2013
sp_UserOfflineSmall Offline
Go to Top
4sp_Permalink sp_Print

Orange Alerts is much more than just for Credit Cards. On Home page, click Top Right Corner (where your Name is). Dropdown Menu - click on Profiles & Settings. Mid-screen you will see General in Bold Orange ... beside is Orange Alert. Click on Orange Alert. You will see all the possible Alert settings.

March 5, 2018
5:06 pm
rfdm4g4g9
Member
Members
Forum Posts: 252
Member Since:
June 15, 2016
sp_UserOfflineSmall Offline
Go to Top
5sp_Permalink sp_Print

Yes ALL my alerts for Savings , Chequing & Cresit card were automatically turned off after the new website makeup.

March 5, 2018
9:41 pm
Rick
Member
Members
Forum Posts: 1110
Member Since:
February 17, 2013
sp_UserOfflineSmall Offline
Go to Top
6sp_Permalink sp_Print

Just checked...mine are all as they were.

No permission to create posts
sp_Feed All RSS
Go to top

Please write your comments in the forum.