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Tangerine ABM account access
November 4, 2014
8:14 pm
bankinformer
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I was surprised to find that Tangerines Automated banking machines do not allow me to view my other Tangerine accounts. I know PCF ABM machines do and I cannot understand the reason why Tangerine doesn't.sf-yell

November 4, 2014
8:20 pm
Jon
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bankinformer said

I was surprised to find that Tangerines Automated banking machines do not allow me to view my other Tangerine accounts. I know PCF ABM machines do and I cannot understand the reason why Tangerine doesn't.sf-yell

Do you mean saving account? They don't allow people to see saving account in ABM.

November 4, 2014
10:09 pm
Greg Franklin
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I would watch out for any future fees or increases in fees by Scotia Bank as they just announced today that it will be cutting 1000 jobs in Canada.

They are taking a $451 million financial hit and when they lose money they find ways to nickel and dime us.

November 10, 2014
10:52 am
Doug
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bankinformer said

I was surprised to find that Tangerines Automated banking machines do not allow me to view my other Tangerine accounts. I know PCF ABM machines do and I cannot understand the reason why Tangerine doesn't.sf-yell

I asked this about four years ago of then-ING DIRECT Canada staff and was told that it was because the Savings Account was intended for savings only and not for ABM use. They said they're always evaluating changes, but this doesn't seem to be a priority policy change to them (they could literally "flip a switch" and make it effective). It's definitely an annoyance but, at least you can link your Savings Account as an External Account with other FIs for next-day EFT transfer in/out processing (perhaps with no hold periods on up to $5000 transferred in, depending on your creditworthiness) and also, with ChequeIn, can now deposit cheques directly to the Savings Account via smartphone/tablet app.

I'm more focused on Tangerine focusing on other annoyances right now, like restoring functionality to Customer Statements (online and PDF versions) to show the ABM location of a Scotiabank ABM used for a deposit/withdrawal, increasing the number of linked External Accounts from 3 to 5 or 10 and, finally, fixing a long-standing bug whereby "bonus interest" is included in the previous month's "year-to-date interest paid" calculation instead of the current month's. If anyone else wants to suggest these fixes to them, it would be greatly appreciated. :)

Cheers,
Doug

November 11, 2014
8:16 am
james1900
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Doug, some people want the "last login" information on the online banking landing page. There used to be when it was ING Direct.

January 29, 2015
8:07 pm
Jon
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Doug, I just try on Scotia ABM today and they seems to allow people to deposit and withdraw directly from saving account - seems like they still hear our voice, just like the last log in feature.

January 29, 2015
11:01 pm
Loonie
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I'm sure they read our threads.
So, complain away...!

January 30, 2015
11:15 am
HIS285
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Jon said

Doug, I just try on Scotia ABM today and they seems to allow people to deposit and withdraw directly from saving account - seems like they still hear our voice, just like the last log in feature.

When I called a Tangerine customer rep today for another matter, I asked him if it was possible to deposit or withdraw money from a Tangerine savings account at Scotia's ABMs. He said it was not, only the checking account is available. I’m just passing along what he said, I haven’t actually tried to access my savings account at an ABM.

January 30, 2015
11:30 am
james1900
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Jon said

Doug, I just try on Scotia ABM today and they seems to allow people to deposit and withdraw directly from saving account - seems like they still hear our voice, just like the last log in feature.

I'll try it too. But I can't set "savings" to my Tang savings account through online banking. I can only set "savings" to the CHQ account again (same as "chequing").

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