New article: My journey to building my credit score as a student

Removal of Manual External Linked Account | Tangerine Bank | Discussion forum

Please consider registering
guest
sp_LogInOut Log Insp_Registration Register
Register | Lost password?
Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
sp_Feed Topic RSSsp_TopicIcon
Removal of Manual External Linked Account
August 25, 2026
2:49 pm
whyz
Member
Members
Forum Posts: 4
Member Since:
July 3, 2020
sp_UserOfflineSmall Offline

Tangerine has removed the option to manually create a link to an external account.

It was replaced with Plaid.

Has anyone used this service and willing to share their experience?

August 26, 2026
6:46 am
Markus
Member
Members
Forum Posts: 9
Member Since:
November 27, 2025
sp_UserOfflineSmall Offline

Change the password of your external account after linking, same goes for FLinks when linking with manulife bank.

August 26, 2026
9:10 am
Dean
Valhalla Mountains, British Columbia
Member
Members
Forum Posts: 2808
Member Since:
January 12, 2019
sp_UserOfflineSmall Offline
    What Markus said ⬆️

I've used Plaid (via Tangerine) and Flinks (via Oaken) quite a few times now, and so far they've been 'Bullet Proof'.

I've Never heard any reports to the contrary. Has anyone else ?

    Dean

sf-cool " Live Long, Healthy ... And Prosper ! " sf-cool

August 26, 2026
12:09 pm
JohnnyCash
Member
Members
Forum Posts: 720
Member Since:
April 21, 2022
sp_UserOfflineSmall Offline

Dean said
What Markus said ⬆️

I've used Plaid (via Tangerine) and Flinks (via Oaken) quite a few times now, and so far they've been 'Bullet Proof'.

I've Never heard any reports to the contrary. Has anyone else ?
Dean  

I haven't heard boo and have been using both for years.

August 26, 2026
5:40 pm
cgouimet
Member
Members
Forum Posts: 1934
Member Since:
February 7, 2019
sp_UserOnlineSmall Online

When Flinks and Plaid first appeared a lot of people here were quite resistant to put it mildly. But as Dean said, they've been bullet-proof.

They have served us well. They still do.

CGO
August 26, 2026
7:24 pm
Newton
Member
Members
Forum Posts: 14
Member Since:
January 29, 2026
sp_UserOfflineSmall Offline

I am pretty disappointed with Tangerine taking away the manual linking option. Is the bank thinking of saving 2 micro deposits? Guess what, I am willing to pay a fee like $2 for doing manual linking to an external FI. So Tangerine doesn't lose but gain money for that matter. Do you guys agree?

You can change password as much as you want before and after Plaiding. But at the moment of linking, they have your valid credentials, and login to your external FI as YOU. They have full access just like you. They can see, for example, your list of accounts owned including registered, non-registered, savings, chequing, trading, joint, account balances, your investments etc. You heard of various organizations with data breach. Sooner or later, it will happen to this company too. Someone would want to buy these information for sure.

It is what it is. I heard the government is pushing open banking. I wonder if this Plaid thing is one of the steps for that goal. End of privacy.

August 26, 2026
7:51 pm
Norman1
Member
Members
Forum Posts: 8280
Member Since:
April 6, 2013
sp_UserOnlineSmall Online

It is the opposite: Open banking will get rid of Plaid and Flinks.

The Consumer-Driven Banking Framework will allow bank clients to authorize specific third parties to access their bank account info without disclosing online banking id and password to those parties.

Those parties will sign in using the party's credentials, not the credentials of the bank clients. A client can later unauthorize a third party to end future access by the party to the client's info.

Some steps in that direction were SecureKey digital ID and Verify.Me.

August 27, 2026
7:08 am
Wrayzor
GTA
Member
Members
Forum Posts: 163
Member Since:
March 14, 2023
sp_UserOfflineSmall Offline

Dean said
I've Never heard any reports to the contrary. Has anyone else ?
Dean  

Plaid settled a class action lawsuit for scraping more data than they disclosed they were taking. So there's that.

Search "Plaid lawsuit settlement" and you'll find plenty of reports.

August 27, 2026
12:21 pm
iotama
Member
Members
Forum Posts: 87
Member Since:
March 3, 2022
sp_UserOfflineSmall Offline

Absolutely loser move by Tangerine. On so many levels, with security of their clientele being at the top, and legal and others trailing close.

They had already limited the number of manually linkable slots to three.

Now even those are just grandfathered and we're now stuck with the three that were already linked.

I've never used the shady scraper APIs like Flinks/Plaid (data most probably kept in the USA too) and am going to resist as long as there's a way to do it manually with any FI... EQ Bank for e.g. until now has had an un-advertised offline method to do it by calling the Rep and providing creds.

(Open Banking was supposed to be fast-tracked under Carney, by the way, whatever fast-tracked means when the Big 6 will do all in their power to resist or delay!)

August 31, 2026
2:45 pm
Bibliophile
Newbie
Members
Forum Posts: 2
Member Since:
August 31, 2026
sp_UserOfflineSmall Offline

You can call in to have them set up the new link, which will include the usual micro deposits.

August 31, 2026
4:06 pm
Dean
Valhalla Mountains, British Columbia
Member
Members
Forum Posts: 2808
Member Since:
January 12, 2019
sp_UserOfflineSmall Offline

Wrayzor said

Plaid settled a class action lawsuit for scraping more data than they disclosed they were taking. So there's that.

Search "Plaid lawsuit settlement" and you'll find plenty of reports.  

Thanks for sharing ⬆️, Wrayzor.

That happened back in the day when they were just a start-up . . .

I see they got their hands slapped Pretty Good ... to the tune of a $58 Million class action settlement, plus $11 Million in Fees

I bet they never do that again ... LOL sf-laugh

    Dean

sf-cool " Live Long, Healthy ... And Prosper ! " sf-cool

September 1, 2026
8:20 am
hwyc
GTA
Member
Members
Forum Posts: 1503
Member Since:
September 30, 2017
sp_UserOfflineSmall Offline

Oh wow … Plaid is an American company

… as is Google … who runs Maps and label the same lake with 3 set of rules! Elbows up Eh!

September 1, 2026
10:05 am
RetirEd
Member
Members
Forum Posts: 1679
Member Since:
November 18, 2017
sp_UserOfflineSmall Offline

Dean: I wouldn't bet on them not doing it again. A lot of the big fintech and other large outfits are taking a "do it until we get caught," approach, descended from the doctrine of Roy Cohn and his #1 disciple.

Those class action lawsuits sure help make lawyers rich, but the applicants get crumbs or nothing. Lately, they've even been charging a fee to get the tiny payouts.

RetirEd

September 1, 2026
12:40 pm
iotama
Member
Members
Forum Posts: 87
Member Since:
March 3, 2022
sp_UserOfflineSmall Offline

Bibliophile said You can call in to have them set up the new link, which will include the usual micro deposits.  

According to this post on RFD, this client tried to set up the manual link by calling them.

yes, I call them today, and I gave up on them. Not going to do it
Call #1: Hold for about 35min, told me I can't do it on my computer but I will be able to do it if I use Tangerine App. I hang up , download the app, Nop, only option is use Plaid.
Call #2: Hold for a bit over 1hr. Told me Only way to do manually is do 2 small deposit. No online/auto process option. The whole manually process will be:
1). I send them bank statement from the bank I want to link , they need to match my name and address is same.
2). After they verify, I have to call in, at that time they will deposit first small amount, which will take 3-5 days to show up on the account I try to link. Once I see it, I have to CALL in to verify that amount.
3). Must wait for 5 business days, Then Call in to ask them do the 2nd small deposit. When I see the small 2nd small deposit, call in again to verify the 2nd small deposit.
So that will be at least another 5 call.

If this is indeed the case, it sounds like Tangerine (owned by a Big 5) is playing a 3rd-rate fintech game where they must allow a method because they're legally obliged to but will make sure by making it so insane, very few will do it!

September 1, 2026
2:33 pm
Bibliophile
Newbie
Members
Forum Posts: 2
Member Since:
August 31, 2026
sp_UserOfflineSmall Offline

That was not my experience. I called and opted for a call-back rather than waiting (here is a link for them to call under "Contact" on the website as well). I gave the CSR the external institution transit, institution and account numbers and she set up the account link, subject to the usual 2 small deposits to the external account. I just confirmed those deposits on the tangerine website (I wasn't in a hurry) and the link is now active.

In short, definitely not the complicated process just described

September 7, 2026
11:38 am
TeraKaktos
Member
Members
Forum Posts: 12
Member Since:
February 16, 2026
sp_UserOfflineSmall Offline

Nice to hear that it is secretly offering the legacy method. EQ Bank also secretly offers alternative methods. I can see FI’s now secretly offering alternative methods by adopting risk management (I’m assuming one reason for insisting on screen scraping is anti-fraud, especially with how insisting the tone is) instead of steadfastly refusing everyone. If so I can be less angry at these.

Tera Káktos | @TeraKaktos@furry.engineer

September 7, 2026
12:28 pm
Alexandre
Member
Members
Forum Posts: 1403
Member Since:
November 8, 2018
sp_UserOfflineSmall Offline

whyz said
Tangerine has removed the option to manually create a link to an external account.
It was replaced with Plaid.

I tried linking an account from FI that is not known to Plaid/Flinks, on EQ and on Tangerine web sites.
EQ flatly refused, telling to call customer support. Tangerine switched me to manual method and allowed to link account with their old microdeposits method.

I like Tangerine approach better. It is also better for Tangerine, because calls to customer support are expensive.

Top