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Email this4:28 pm
September 11, 2013
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I received confirming email a few minutes after accepting the offer, spouse received it after 3 calendar days, so it appears you might have to be patient but it'll get there.
7:06 pm
January 7, 2020
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Similar here
Well, the other way around
Spouse got her confirming email right away
But mine took 3 days
(The web site did show "activated" during that time span, giving at least some evidence that I hadn't imagined the whole thing)
7:26 pm
September 28, 2023
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Thanks for reminding me to look at the offer tab... I probably would have missed it otherwise. These offers are perfect for accumulating biweekly savings before lumping them into a GIC.
10:40 am
May 28, 2013
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Well, this is a bit weird!
I got an email this morning inviting me to look at the offer for the 5.5% rate until July 15. I clicked on the link in the email, which took me to the offers page, where there was no offer for me! So I called Simplii and the agent informed me that according to their records I am already listed as having the offer accepted - that I was automatically enrolled!
When I asked for a confirmation email, the agent informed me that this was not possible, and she was not swayed when I told her that others on this forum said that they did get such an email. She insisted there is no problem, and that Simplii has a recording of our phone conversation and would use that for confirmation!
Why do some people get a confirmation email, and I cannot? Do I trust Simplii to honour this arrangement?
10:43 am
May 28, 2013
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And miraculously a confirmation email has now appeared in my inbox!
They seem a bit disorganized.
11:52 am
September 11, 2013
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At least now with Simplii you can confirm by the beginning of next month whether you got the promo interest for this month.
11:59 am
April 21, 2022
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Bill said
At least now with Simplii you can confirm by the beginning of next month whether you got the promo interest for this month.
Funny, but true. 
4:46 pm
April 20, 2019
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I just received this promo email offer today to my email….. the promo started July 11th…weird…. Wonder if it had to do with a large deposit last night… there is likely no logic to this.
10:48 am
October 21, 2021
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rhvic said
Well, this is a bit weird!I got an email this morning inviting me to look at the offer for the 5.5% rate until July 15. I clicked on the link in the email, which took me to the offers page, where there was no offer for me! So I called Simplii and the agent informed me that according to their records I am already listed as having the offer accepted - that I was automatically enrolled!
When I asked for a confirmation email, the agent informed me that this was not possible, and she was not swayed when I told her that others on this forum said that they did get such an email. She insisted there is no problem, and that Simplii has a recording of our phone conversation and would use that for confirmation!
Why do some people get a confirmation email, and I cannot? Do I trust Simplii to honour this arrangement?
I got the 5.5% offer in an email, when I click the link in the email it shows me an error. I see the offer in the My Offers section, but none of the links on this offer work. Usually I get a pop up as soon as I sign in to accept the offer and it always works and sends me a confirmation email, no pop up this time, I guess I have to call to confirm like you did, oh well... CIBC only made $5B profit last year, can't have a working website...
1:32 pm
December 7, 2011
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Every deposit is eligible, I do not see "Eligible Deposit" definition in Terms, as Tangerine have, for example. That is nice and interest every month also big improvement.
2:47 pm
March 3, 2022
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Got the offer in email, clicked the link which takes to an empty page on the online banking with just the text like: No Offer For You!
Tried chatting but consistently no human agent available (all during hours). Not even in queue, just plain message: No agent available for you!
Called and waited 19 minutes for agent who took 15+ mins to churn the wheels and informs the offer is applied to account, and a confirmation email will be sent shortly.
That was two days ago. No confirmation email yet.
4:18 pm
April 6, 2013
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I would give Simplii a few more business days.
One person reported that the confirmation e-mail took three days. Mine took over three business days.
9:02 am
October 21, 2021
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I didn't get a confirmation email yet but in the offers section it says the offer is activated so I guess I can do the transfers now.
9:20 am
November 5, 2022
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Simplii works, but it's extremely badly run, seems CIBC believes since you are not paying for the account, you deserve an account commensurate with that price.
10:14 am
January 7, 2020
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RoughRunner said
I didn't get a confirmation email yet but in the offers section it says the offer is activated so I guess I can do the transfers now.
That is exactly what I saw-- for several days
I had given up on the confirming email-- and then it arrived
5:40 pm
June 28, 2020
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iotama said
Got the offer in email, clicked the link which takes to an empty page on the online banking with just the text like: No Offer For You!
I received the 5.5% offer in email on April 17 and I logged in to my account which took me to an empty page as well. I logged in couple days later and still no offer. Another couple days go by and I curiously disabled my adblock and all the offers started to popup. I accepted the offer on April 23 and I got an email confirmation immediately.
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