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Simplii promo fraud
May 3, 2021
8:52 am
Bud
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I'm sure some of you
experienced this at Simplii (or Tangerine) you call in they say you're eligible send out a confirmation and renege because you didn't read the misleading fine print. When you call in their reps don't understand these promos they fake it or ask their managers who often don't understand. They are intended to mislead.

May 3, 2021
9:33 am
KamWest
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Welcome to the club

The first time I did the simplii promo they got around it by a 3 day deadline excuse.
Something about the fact that my money was put in the account 3 days prior to their promo and therefore did not qualify.

I got my revenge by putting 500k in at 2.5% on the last promo. I dotted all the i's and made sure I got the confirmation. That ended up costing simplii quite a bit of interest payable to yours truly.

Hehe, the revenge part is just for me, I tell myself that to feel good about being left out of the first one I tried. sf-embarassed

May 3, 2021
10:03 am
HermanH
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KamWest said
The first time I did the simplii promo they got around it by a 3 day deadline excuse.
Something about the fact that my money was put in the account 3 days prior to their promo and therefore did not qualify.

Looks like you got bitten by the 'old money' clause exemption.

Did you yank your funds as soon as you found out that they did not qualify for the promotion?

May 3, 2021
11:05 am
savemoresaveoften
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Bud said
I'm sure some of you
experienced this at Simplii (or Tangerine) you call in they say you're eligible send out a confirmation and renege because you didn't read the misleading fine print. When you call in their reps don't understand these promos they fake it or ask their managers who often don't understand. They are intended to mislead.  

fine print exists everywhere and in ALL industry.

Banking promo are always pretty straight forward, new money or not, start and end date, etc, etc. If one misses a point, its not a fraud... Fraud is a strong word...

May 3, 2021
11:10 am
KamWest
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HermanH said

Did you yank your funds as soon as you found out that they did not qualify for the promotion?  

Nope, I thought I had the promo, the months went by and when I did not receive the funds they told me I did not qualify even though I had set it up over the phone.

May 3, 2021
11:21 am
Bud
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I noticed my last two promos overlapped one ended Oct30 but before it ended I got another Oct1-March31 could that be an error on their part?

Change the word fraud to scam sham or rip off if necessary

May 3, 2021
11:25 am
skibum
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I saw several people posting they had received their promo interest from Simplii around April 12/14. When mine wasn't there by the 20th, I contacted them and was told the promo could be paid anytime up to April 30. On May 1 it still wasn't there and I contacted them again. Now they are "investigating". I mentioned still having my confirmation email but he said they could see I was enrolled. I have attached my screen shot of the chat but as of May 3, I still have not been credited.Simpli-Fin-3.jpg

May 3, 2021
11:27 am
Bill
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Bud said "send out a confirmation and renege because you didn't read the misleading fine print." That makes no sense, that they would send a confirmation and then renege because you didn't read fine print - ? How would they even know you didn't read the fine print? Or do you mean to say something else but can't be bothered to use the right words? These types of allegations are catnip to the usual complainers on here, fine, go nuts, but I agree, "fraud" as part of the thread's heading is not right.

May 3, 2021
11:40 am
Kidd
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Savemoresaveoften.

I will agree with you concerning the word "fraud". Their offers are... "misleading".

we've all experienced, banks, one in particular (ex ING), offering different versions of a deal. From all money vs new money. New client vs existing client. You were offered the special deal vs you heard of the special deal. Even the length of a term can vary between offers. You call them, wait on hold for an hour only to be told, someone will call you back... tomorrow.

An "honest" business practice would be. This is our rate, for this term, for everyone. Forget all the hocus pocus, clause 5 subsection b, you needed to be standing on your left foot, facing west when we offered you, our offer.

May 3, 2021
1:28 pm
Patch002
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Kidd said
Savemoresaveoften.

I will agree with you concerning the word "fraud". Their offers are... "misleading".

we've all experienced, banks, one in particular (ex ING), offering different versions of a deal. From all money vs new money. New client vs existing client. You were offered the special deal vs you heard of the special deal. Even the length of a term can vary between offers. You call them, wait on hold for an hour only to be told, someone will call you back... tomorrow.

An "honest" business practice would be. This is our rate, for this term, for everyone. Forget all the hocus pocus, clause 5 subsection b, you needed to be standing on your left foot, facing west when we offered you, our offer.  

Hence, for quite a while I've stopped participating in their "promotions" and just use EQ or Motive Financial. No issues since, no aggravations just "smooth sailing".sf-cool

May 3, 2021
2:32 pm
savemoresaveoften
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Kidd said
Savemoresaveoften.

I will agree with you concerning the word "fraud". Their offers are... "misleading".

we've all experienced, banks, one in particular (ex ING), offering different versions of a deal. From all money vs new money. New client vs existing client. You were offered the special deal vs you heard of the special deal. Even the length of a term can vary between offers. You call them, wait on hold for an hour only to be told, someone will call you back... tomorrow.

An "honest" business practice would be. This is our rate, for this term, for everyone. Forget all the hocus pocus, clause 5 subsection b, you needed to be standing on your left foot, facing west when we offered you, our offer.  

dont disagree but the banks act like a Rogers / telco when one has to negotiate or try to "win a lottery", it becomes a game unfortunately.

Big 5 banks dont make money off me as I am getting free checking, free CC and thats all I use them for.

Wait, I did have cash sitting in some investment acct that they can free access to, damn !

May 3, 2021
6:03 pm
COIN
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I was offered 2.30% by Simplii on new money in the last promotion. I asked what about the old money and was told. 0.10%

May 3, 2021
6:19 pm
Bud
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They know a certain percent of clients will lose out. Maybe the Pace legal team should consider this case.

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