March 31, 2019
I did not receive my promo interest for the interest promo that ended Feb 28th. I was told it would be paid on March 21. I called on March 25th and was told it would be there within 2 business days. I called again on March 24 th and was told it would be there at the end of the day. I was told the same thing on March 26th. Still waiting. Apparently there is some type of system problem preventing some people from getting the interest. They feel there is no reason to share this information.
August 10, 2018
Reposted from another Simplii forum :
After not receiving the promo interest, I called them today (March 30). I had already called them several times in March. The agent looked into my account and "discovered" they owed me and my wife almost $500 promo interest which they had "conveniently" forgot to pay me. They would not have paid me had I not called them.
Be very careful of Simplii.
February 7, 2019