Topic RSS10:51 pm
February 16, 2013
OfflineThis month Simplii Financial had a message on my account summary page saying that I needed to be verified. I have been a client since 2007. First they tried to verify me through a credit bureau and were unsuccessful. Their next option is a form of validation through interac where you must upload a photo of your picture ID and a selfie which will be matched through some sort of facial recognition program. I do not really feel comfortable doing any of that and am considering closing my account because of this nonsense. Has any one had to do this sort of verification? Seems crazy that they cannot verify me since I am also a long time customer of CIBC.
12:26 am
April 6, 2013
OfflineThose are standard FINTRAC requirements for doing identity verification by credit bureau record and remote verification by photo ID.
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