SAVEN -App on Smartphone ONLY way to login soon | Page 2 | Saven Financial | Discussion forum

dollarbill: Whenever I decline a request for part or all of my SIN from a customer service agent, I am immediately offered a different verification question. If Saven won't change, I would. Change my money's home, that is.
RetirEd

KamWest said
Did you know in some European countries you cannot take public transport without a smart phone?

You most cases you do not need a data plan to own a smart phone for security.

Phones are becoming THE go to device for security and with the new passwordless logins coming it will be almost necessary to have a phone.

I have needed an app to login to Saven for a while now, I think its probably two factor but it never lets me login on the web without verifying on the phone first.

So I think they are just expanding that to all accounts and if you're thinking of closing your account because of it please consider the fact that lots of banks and sites will follow this new protocol soon.

Microsoft and Google are all pushing passwordless so either embrace it or stay in the dark ages. If you want a bank that offers true internet banking then you have to embrace the technology that comes with it.

Just my opinion but with the hack of LastPass recently I prefer a more secure way to login.  

Nothing says equity and inclusion like no access to public transit without a smartphone. It's not for security, it's not to save money, it's to collect data to track and store all of your movements. Forever.
I don't know if it's possible to even download an app without a data plan or to be able to use it. So it seems like you most likely need not only a smartphone but a data plan as well to bank with this lovely little credit union.
Did you know that the CEO of Nokia stated publicly that he doesn't see smartphones being as widespread in ten years as he expects the functionality of them to be in the body by then ? Will you embrace that ?
As far as the 2 mentioned technology giants pushing passwordless I see that as a march into a digital , dystopian dark ages. Whatever they're pushing for I'm pushing against because they ain't out to make my life better. It's ALL about control.
There is a big push on now to end online anonymity by requiring a digital ID to access the internet. To keep you safe. This is closely tied to the push for Central Bank Digital Currency. That is not currency at that point it is only an app and your ability to get on a bus will be determined by your social credit score. Saven is testing the waters to see how much resistance it gets. I hope it loses all of it's customers just for trying to force this on it's customers. Customer service seems terrible as well from what I have read, all part of the plan of technology and AI and no human interaction.

It just keeps getting worse. License-plate cameras and electronic tolls, fake mobile-phone stations recording all phones near them... Here in Vancouver, you can't transfer from a bus to SkyTrain without either a fare card or paying twice. The fare-card isn't stored value; it relies on a central registry, and your travel habits are recorded. You have to deposit $6 for the card, so you can't just throw them away as often as you want. (And the only place to cash them in is in the most crowded, inaccessible part of the downtown.) You CAN get a "compass card" and not register it, but your movements are still being recorded, and if somone can figure out you card, they can retrieve your travels. (Most obviously if you're arrested and the card scanned, but there are many other scenarios that can cause trouble, such as just being near a place where there's trouble.) Someone who steals or finds your card can also know when you're away from home (to rob it) or at a particular place where you can be tracked later.

I try to be as paranoid as I can, but I just can't keep up...
RetirEd

RosieRosy said
I have read all the emails they sent out before Mar 8 again and again that they never mentioned a fingerprint is a MUST to access the account after the upgrade, just said it will be easier. I originally though they had decided to implement two factor authentication like all other FIs. It turns out they just want to creates hassles for current customers and push them away to other FIs. Smart phones of all brands won't force users to set up fingerprints to log in their phones, just offer the option, but Saven force their customers to do so!. Why can't Saven show some respect to their customers?  

You are 100% correct. The Saven sign in process of fingerprint ONLY is not user friendly nor does it always work. There absolutely should be the ability to use a password plus the 2 factor verification (code). I was told by a knowledgeable computer person that the Saven app is not stable and they need to get the bugs out of it as well as providing for sign in by PW. I am sure they have lost customers with this inefficient recent upgrade. A good example of a poor untested new procedure.