PT vs PB: which should I start with? | Page 3 | Peoples Trust | Discussion forum

Looking at fee schedules for PT & PB, it appears the fees are much lower with PB but more services are offered with PT (ex: no e-transfers with PB).

https://www.peoplestrust.com/en/peoples-trust/high-interest-accounts/investing-with-us/account-fee-schedule/

Peoples Group now have the largest chunk of my savings. I originally joined PT in 2012 - I heard of them here at CHISA, in fact, and one of the biggest attractions for me was that they had NO on-line banking. (They instituted it soon after, though, and of course made a ballocks of it - but I was insulated from all that drama.)

PT has always been helpful, co-operative, fair and never served me a "gotcha." I've never needed it, but if one forgets a maturity date they give you ten days to roll back the auto-rollover. Rates are consistently among the best and tend to change less often than most other FIs. Their phone service is complete, almost never has a wait and the staff are so few that I know them all and they can even recognize my voice - though they never get sloppy about verifying my identity. Since I live in Vancouver, I can drop by their downtown office do do in-person business and sign forms more quickly than by mail. They're my main transfer hub now that I've quit Tangerine, and have never made any mistakes that I've spotted. And I'm picky.

Now I have resources in both divisions. My chief complaint with Peoples is that their phone hours are limited and there's no weekend service Losing Tangerine means that I have to make sure I have enough cash in my main credit union account for emergencies, as I can't move money at night or on weekend for bill payments and the like. I do all my day-to-day banking (deposits, bill payments, cheques and the like) from the credit union, which does have automated 24-hour service but no people, and I can't pull or push money by DD/DD from the CU end of things.

I've nothing else bad to say about them, despite the bad press about the family that controls them.
-RetirEd.