Peoples Trust questions. | Page 2 | Peoples Trust | Discussion forum

I don't get the same person every time I call Peoples - there are six regulars who recognize my voice and vice versa (though they still verify me, of course). All very helpful and competent.

My original choice of PT was prompted by their lack of on-line banking, believe it or not. Just months later, though, they added it - and it was immediately breached. Similar history with BlueShore (formerly North Shore Credit Union). These are among five financial institutions where I cite their past breaches to blunt their attempts to push me to on-line.

Peoples still doesn't argue with me getting printed statements without extra charge. That's a big plus. And they will send me printed confirmation of specific GIC transactions on request. And answer the phone in a reasonably timely way.

My wish list for Peoples is simple - 24/7 banking and touch-tone phone banking.

Coast Capital has instituted a fee for statements, but grandfathered those already getting them. That's keeping my accounts there open, if minimal.

Tangerine wants the fee, and when I protested they offered to pay me the equivalent amount for one year's statements. I refused because I feel it's important to show the pushback. Not a client anymore. (Spent hours on hold getting disengaged, too.)

Wealth One demanded $5 for ANYTHING sent to me other than one annual statement. Not a client any more. (They're pretty dinky in a lot of other ways, too.)
RetirEd

Martster said

I recently asked about the GIC RIF's and they said they are coming next year  

That is very good news. There is a dearth of FI's offering RIF service. It will be imperative though to offer RIF HISA accounts as well as the GIC RIF's.