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Is it possible to deposit e-transfers into People's Trust?
February 4, 2023
8:33 am
sothisistheinternet
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Hi, I'm trying to move some money into People's Trust via e-transfer, because the amount is small and it's faster than doing a pull. But each time I try, I get an error.

Has anyone else been able to do this? Again, this is money going into People's via interac, not going out.

Before anyone gets mad at me: yes, normally I would just call to get the answer.

But we're talking about People's Trust here. Have mercy.

February 4, 2023
9:14 am
AltaRed
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February 4, 2023
9:20 am
sothisistheinternet
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AltaRed said
See https://www.highinterestsavings.ca/forum/new-members-welcome-and-introductions/i-just-found-out-that-peoples-trust-does-not-support-interac-e-transfer-out-is-peoples-trust-the-only-bank-not-providing-this/

Short Answer: They don't seem to support Interac e-transfer.  

What -- really?? But this is what I see on my PT online banking. How could they not support it when they are inviting me to use it? Surely they can't be that inane...can they?

pt-1.png

February 4, 2023
9:47 am
hwyc
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AltaRed said
See https://www.highinterestsavings.ca/forum/new-members-welcome-and-introductions/i-just-found-out-that-peoples-trust-does-not-support-interac-e-transfer-out-is-peoples-trust-the-only-bank-not-providing-this/

Short Answer: They don't seem to support Interac e-transfer.  

That thread is over a year old. Maybe things have changed since. Peoples Trust Company is listed as a participating financial institution on Interac e-Transfer

https://www.interac.ca/en/consumers/products/interac-e-transfer/

February 4, 2023
9:53 am
hwyc
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sothisistheinternet said
Hi, I'm trying to move some money into People's Trust via e-transfer, because the amount is small and it's faster than doing a pull. But each time I try, I get an error.

Has anyone else been able to do this? Again, this is money going into People's via interac, not going out.

Before anyone gets mad at me: yes, normally I would just call to get the answer.

But we're talking about People's Trust here. Have mercy.  

What's the error? Have you created your profile successfully yet?

February 4, 2023
5:51 pm
RetirEd
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sothisistheinternet: Could this be caused by the little line in your screen shot saying, "Arrangements for future and recurring transfers to other Canadian Financial Institutions must be made at least 3 days before your initial start data."

Is it possible your transfer might be considered a "future" transfer?
RetirEd

RetirEd

February 4, 2023
6:15 pm
sothisistheinternet
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RetirEd said
sothisistheinternet: Could this be caused by the little line in your screen shot saying, "Arrangements for future and recurring transfers to other Canadian Financial Institutions must be made at least 3 days before your initial start data."

Is it possible your transfer might be considered a "future" transfer?
RetirEd  

Hello there RetirEd, no unfortunately that is not the problem -- that future transfer part refers to me-to-me transfers (to linked external accounts).

What might be the problem is that e-transfers can only go into a chequing account (which I don't have there), and not an e-savings account.

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