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Oaken Website Temporarily Unavailable.
January 2, 2021
10:51 am
Dean
Valhalla Mountains, British Columbia
Member
Members
Forum Posts: 1914
Member Since:
January 12, 2019
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.
Just a friendly reminder (I had forgotten sf-smile) . . .
.

      "As the year draws to a close, we sincerely hope that you have the opportunity to celebrate everything the season has to offer. We also wanted you to know that beginning at 10:00PM on Thursday, December 31st, we’ll be completing planned service upgrades. This means that the Oaken Online Banking platform will be temporarily unavailable. The upgrade is expected to be completed by 8:00AM on Monday, January 4th at which time Oaken Online Banking will be fully operational.
      .
      We appreciate your patience while we complete the service updates and to assist you during the upgrade process, the Oaken Contact Centre will be available from 8:00AM to 8:00PM on January 1st, 2nd and 3rd. Please note that any transactions initiated during this time will be completed on the next business day.
      .
      Thank you and have a wonderful holiday,

      Oaken Financial"

Happy New Year,

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

February 15, 2021
8:45 am
Dean
Valhalla Mountains, British Columbia
Member
Members
Forum Posts: 1914
Member Since:
January 12, 2019
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.
It's happening again, this coming weekend (Fri. Feb. 19th, to Sun. Feb. 21st).

A copy of the email Oaken just sent me

    Dear Dean,
    .

    We’re sending you this notice to let you know that we will be performing planned system maintenance work this coming weekend. This means that Oaken Online Banking will be unavailable during the following times:

        - Unavailable from 7pm Feb. 19th, to 7am Feb. 20th.
        - Unavailable from 7pm Feb. 20th, to 7am Feb. 21st.

    Work on the system is expected to be completed no later than 7:00 AM, Sunday, February 21st at which time Oaken Online Banking will be fully available. We appreciate your patience as we complete these system upgrades to ensure the best possible experience with Oaken Online Banking.

    Thank you,

    The Oaken Team

I wonder what they're up to, this time. sf-smile

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

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