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Oaken - recent unsatisfactory experiences
August 16, 2022
10:15 am
MattS
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AllanB said
Better to call-in with Oaken. Online enrol takes a back seat. I guess their priority is a takeover.  

My issue from June 29 was only resolved this week. Better late and corrected then never. They are behind but working on it I guess. I gave up chasing them and they came thru

August 26, 2022
11:55 am
Marie
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Conversion Error
2 months ago when Oaken did the conversion Oaken SCREWED up on my GIC'S in RIF accounts giving double the interest , To fix there error they said they will take it back out as the GIC'S mature. The longer term ones will still be wrong until maturity, my minimums will be inflated for taxes. Does anyone else have this issue?
They said that are working on this after I brought it to their attention.

January 5, 2023
5:23 am
hwyc
GTA
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[ counter intuitive - for 2022 Dec transactions, need to download Jan 2023 statement !!! ]

January 5, 2023
9:08 am
Dean
Valhalla Mountains, British Columbia
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RAV4guy said

I have had unsatisfactory experiences with Oaken recently.

. . .  

You and the others here, are not the only ones ❗

Take a number, and get in line. sf-confused

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

January 5, 2023
10:11 am
andied20
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I have expressed my frustrations with Oaken previously, but recently I had a GIC mature and renew and the following day, the matured GIC had been replaced by the renewed GIC and the confirmation was available in Digital Documents. Hopefully, this indicates they have worked through and corrected at least some of their previous issues.

January 6, 2023
9:59 am
Dean
Valhalla Mountains, British Columbia
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.
I guess we should add this one to the ongoing Oaken 'Gong Show' . . .

A resolution and results are still pending.

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

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