"Oaken Digital is down for scheduled maintenance" ... Day #2 ! | Oaken Financial | Discussion forum

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"Oaken Digital is down for scheduled maintenance" ... Day #2 !
February 2, 2023
2:38 pm
Dean
Valhalla Mountains, British Columbia
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.
I've been trying to log on to my Oaken account for two days now, but all I get is this message;

    "Oaken Digital is down for scheduled maintenance"

Is anyone else having this problem ?

    Dean

.
P.S.

I just called Oaken and got a recorded message confirming that their 'Oaken Digital System' is Down.

Why on earth would Oaken schedule system maintenance, mid-day,
mid-week ... and for two days in a row❓❗ sf-confused

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

February 2, 2023
3:58 pm
rpotter28
Kingston, ON
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Dean said

Why on earth would Oaken schedule system maintenance, mid-day,
mid-week ... and for two days in a row❓❗ sf-confused  

I can confirm it's down, the possible answers might not be what we want to hear....

February 2, 2023
4:39 pm
canadian.100
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Oaken is definitely down and out today. This is a very good strategy on their part to prevent people from buying the Promo (ending today Feb 2) 5.39% 18 month GIC.
The site will probably be working just perfectly tomorrow.

February 2, 2023
4:47 pm
hwyc
GTA
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Try Chrome if you are using Firefox. That's how I got thru yesterday when I hit the *scheduled* maintenance screen sf-confused

… Or may be I just was lucky. Tried Chrome from my mobile and got the same wall now sf-frown

February 2, 2023
5:02 pm
HighInterestWinner
Ontario
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I can confirm both for the app and online both though firefox and chrome it has been down for the last two days. Honestly, very disappointing that this is / has happened. And now, Oaken is not even the highest interest rate that is available (across the country) now. Both Achieva and Accelrate both have the same rate as oaken. And I have had nothing but good experience opening accounts at both (when the rate was 3.25%) I liked oaken because it was backed by home trust and home company and how you can get protection of $200,000 with its special feature.

But the pessimistic side of me wants me to believe this is almost on purpose both to avoid the special GIC rate but also a precursor to smith financial corporation shutting down oaken permanently. I hope I am wrong, but if that happens I would not be sad about it, as I had better experience at the manitoba credit unions for now the same rate. We will see what comes next I guess

Update: 8:31PM I could login now and currently in my account. So hopefully it is not working for everyone

February 2, 2023
5:10 pm
Alexandre
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Oaken was up today, February 2nd, even if briefly. I logged in and successfully executed transactions I wanted to.
I don't think browser is relevant, it is just their site going up and down for whatever reason.

It is also up for me right now, 8:10 PM.

February 2, 2023
5:57 pm
HermanH
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Dean said
Why on earth would Oaken schedule system maintenance, mid-day,
mid-week ... and for two days in a row❓❗ sf-confused  

I remember a version of Windows did something similar in that it would schedule its own updates, regardless of whether or not the user wanted to do so at the time. It could have been in the middle of the business day or whenever was convenient for Microsoft. I don't remember the version or whether or not it was changed.

February 2, 2023
6:07 pm
Canadianbull
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Working fine for me!
Screenshot_20230202-190545_Chrome.jpg

February 2, 2023
6:09 pm
Norman1
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Looks like Oaken Digital is back.

February 2, 2023
6:14 pm
Dean
Valhalla Mountains, British Columbia
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.
I just checked (yet again) and it's finally Back Up ... at least for now.

I printed off my T5s before it goes back down again.

What a Gong Show ❗❗ sf-confused

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

February 2, 2023
6:56 pm
Dean
Valhalla Mountains, British Columbia
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.
For giggles, I just tried to sign into my Oaken account again (~ 40 minutes
later ) ... the site is already Back Down

White screen message:

    "The requested URL was rejected. Please consult with your administrator."

.
What a Joke sf-yell

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

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