Neo Savings account now has tiered rates based on account balance | Neo Financial | Discussion forum

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Neo Savings account now has tiered rates based on account balance
October 30, 2025
8:02 am
Peter
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$0 - 4,999.99: 2.25%
$5,000 - 19,999.99: 2.50%
$20,000+: 2.90%

October 31, 2025
6:28 am
Alexandre
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Thanks for the info. I have account with Neo but I have received no communications from them on tiered rate. Had to look for it on Neo web site.

How does Neo Savings tiered rate works: if for example I have $30,000 deposited, will all $30K get 2.9% interest rate, or only $10K?

October 31, 2025
7:32 pm
everhopeful
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That is a pretty massive change to not notify clients about. Fortunately, we have Peter sf-cool

Their FAQ and legal say Neo shares interest earned at the advertised rate of return for this account, which is derived from the interest earned by Neo on the funds. Earnings are calculated daily on the total closing balance and paid monthly. Rates are per annum and subject to change without notice. which doesn't really solidly define whether the rates are applied in tiers, or the highest rate on entire balance.

Cmon Neo, communicate.

October 31, 2025
11:06 pm
Norman1
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The communication is not great. Reminds me of those brain twisters from Lewis Caroll's Alice's Adventures in Wonderland and Through the Looking-Glass!

There are now two Neo savings account offerings:

  1. Neo High-Interest Savings account
  2. Neo Cash account

The Neo Cash account is marketed as the Neo Savings account:

What’s the Neo Cash account? How is it related?
They are the same account. The legal name for Neo Savings is the Neo Cash account. We plan to continue to enhance the Neo Cash account to provide more features.

What's the difference between this [Neo Savings] account and the Neo High-Interest Savings accounts?
Neo Savings is the new version of the Neo High-Interest Savings account. You can no longer open new Neo High-Interest Savings accounts, but any existing accounts aren’t impacted.

This is from the Account interest rates page:

Rates current as of Sept 15 2025

Neo Savings account

2.9%*

Earnings for the Neo Cash account are derived from the interest Neo earns on the funds. Neo shares interest at the advertised rate of return for the Neo Cash account, and earnings are calculated daily on the total closing balance paid monthly. Rates are per annum. Minimum combined balances across Neo Cash, Neo Everyday, and Neo High-Interest Savings accounts required to earn boosted rates, which will only be applied and paid to your Neo Cash account balance. The minimum combined balance required to qualify and the corresponding rates are subject to change without notice. Balances in Neo Invest are not included in the increased rate calculation. See the Neo app for details.

The Neo Cash account legal agreements are at Legal and privacy:

November 5, 2025
2:34 pm
Agent_J
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Okay so based on above, highest rate applies to entire balance? Can anyone confirm?

November 9, 2025
10:41 am
ddsdude
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What is the maximum that they will pay 2.90% on?

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