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Not available in Quebec
June 10, 2021
11:02 am
Forum Posts: 13
Member Since:
December 26, 2017
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I just obtained confirmation from Motus Bank that all products and services are NOT available to Qc residents. sf-frown

Could therefore someone update that correctly on the HISA page?

Thank you.

June 10, 2021
11:30 am
Forum Posts: 1221
Member Since:
May 15, 2007
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Here's some previous discussion around this topic:

My understanding was that they couldn't solicit Quebec customers, but that a Quebec resident could technically still open a chequing or savings account. Perhaps that has changed?

June 14, 2021
11:41 am
Forum Posts: 50
Member Since:
April 9, 2013
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You're probably right about that & I suspect that some of the less sophisticated FI's, more specifically CU's, either can't or don't make that distinction, therefore, don't train their frontline staff to adequately answer such queries - which I believe was also the case with Tandia CU, under another heading. They told me rather unconvincingly that their services were NOT available outside Ontario, but as I stated in the other post, I prefer to not engage with an FI that is unfamiliar with their own affairs.

June 15, 2021
7:57 am
Forum Posts: 4160
Member Since:
April 6, 2013
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Some provinces take a dim view of a CU from another province accepting deposits from their residents without being registered in the province to do so. In 2010, provincial regulators in Saskatchewan and Nova Scotia issued cease-and-desist orders against Sunova CU in Manitoba for accepting deposits from Saskatchewan and Nova Scotia residents through its Hubert Financial banner.

I remember from the early days of PC Financial that Quebec residents had to visit a pavilion outside of Quebec province to open an account.

It looked like PC Financial could continue to serve clients who moved to Quebec. But, people could not become a client while in Quebec.

June 20, 2021
9:09 am
Forum Posts: 170
Member Since:
March 15, 2019
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I think there are now federal credit unions (or at least one anyway).

Please write your comments in the forum.