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GIC rates decrease
January 2, 2024
8:09 pm
frugal lady
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Term Annual interest rate
1-year 5.400%
2-year 5.150%
3-year 4.800%
4-year 4.650%
5-year 4.600%

January 3, 2024
4:39 am
Alexandre
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I wonder if this is the way for Motive to manage load at their call center.

As they teach in Demand Management, to deal with load you either add capacity or shift/reduce demand.
Dropping GIC rates to less attractive will reduce number of calls from people who want to buy GIC with Motive. Like myself, who can now buy 1yr GIC at Oaken at the same rate as Motive, but with Oaken it is 100% online.

Problem of long hold time solved for Motive.

January 3, 2024
7:57 am
victor6433
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Alexandre said
I wonder if this is the way for Motive to manage load at their call center.

As they teach in Demand Management, to deal with load you either add capacity or shift/reduce demand.
Dropping GIC rates to less attractive will reduce number of calls from people who want to buy GIC with Motive. Like myself, who can now buy 1yr GIC at Oaken at the same rate as Motive, but with Oaken it is 100% online.

Problem of long hold time solved for Motive.  

At Omnia or WFCU you get 6.05% for 18 months. This promo expires on the 10th.. Omnia is strictly online.

January 3, 2024
8:56 am
Alexandre
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victor6433 said

At Omnia or WFCU you get 6.05% for 18 months. This promo expires on the 10th.. Omnia is strictly online.  

For people who don't mind parking funds at CU and want top %%, this is indeed a good deal.
For someone like me, 5.4% is good enough and I prefer banks. Personal preference.

January 3, 2024
9:01 am
victor6433
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Alexandre said

For people who don't mind parking funds at CU and want top %%, this is indeed a good deal.
For someone like me, 5.4% is good enough and I prefer banks. Personal preference.  

Actually Omnia slashed their rate to 5.4% today.

January 3, 2024
1:06 pm
MattS
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Alexandre said
I wonder if this is the way for Motive to manage load at their call center.

As they teach in Demand Management, to deal with load you either add capacity or shift/reduce demand.
Dropping GIC rates to less attractive will reduce number of calls from people who want to buy GIC with Motive. Like myself, who can now buy 1yr GIC at Oaken at the same rate as Motive, but with Oaken it is 100% online.

Problem of long hold time solved for Motive.  

I did my motive GIC online as well as TFSA. For rrsp they asked me to call in via email response to me asking why I couldn’t do it

January 3, 2024
1:30 pm
Alexandre
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MattS said

I did my motive GIC online as well as TFSA.   

When buying Motive GIC online, the only option I had for GIC maturity is to reinvest back to GIC. I'd like my GIC funds go to Savings or Checking on maturity.
Also, I didn't see option to set monthly interest payouts.

If I wanted these, I would have had to phone Motive. Monthly interest payments are not that important to me, but not being forced to rollover to another GIC at maturity is.

January 3, 2024
4:06 pm
MattS
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I spent 30 min ride home on hold waiting to do the rrsp
Gave up once at home, so left msg with number and no call back.. so yes I feel your pain..
you could do it on line and call after rrsp season and change maturity instructions
But I bet you can’t change interest pmt options .. we take the good with the bad with most of these institutions but I will still deal with them over big 5 banks any day of the week.. for me anyway

January 4, 2024
7:17 am
RYAN
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I tried several times to call MF to open a TFSA CIC account. So far I could not get through. Does anyone know if this is a normal situation with its telephone banking or because of "call volume"? They also don't call back when I left my phone number.

January 4, 2024
1:06 pm
RYAN
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I decided to give up opening a TFSA GIC account with MF because so hard to get hold of someone on the phone. Let along you have to go through the inconvenience again when you want stop automatic renew at maturity.

January 4, 2024
1:38 pm
Dean
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.
Update . . .

According to at least two Motive CSRs recently, most of these problems & shortcomings at Motive are supposed to get Fixed this year.

Unfortunately ... no one seems to know the 'When' part. sf-confused

As The Stomach Turns,

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

January 5, 2024
5:23 am
Alexandre
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Dean said
.
Update . . .

According to at least two Motive CSRs recently, most of these problems & shortcomings at Motive are supposed to get Fixed this year.

I don't have or feel any attachment to Motive. I'll be keeping Savings with them because rates are currently attractive and online management of funds is working just fine.
When it comes to GICs, I'll have them elsewhere. If Motive wants my money, they should learn from truly online bank Tangerine. With Tangerine, I can do all routine account activities online, including funds withdrawal from RRSP.

June 17, 2024
7:24 am
GR
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All GIC rates are down slightly, including 1 year now at 5.30% p.a. (was 5.40%).

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