Can't download bank Statements | Motive Financial | Discussion forum

frugal lady said
Does anyone else have trouble downloading bank statements?
I click on the year and nothing ever shows up.  

Me too. I just downloaded my Sept e-statement.

Don't click on the year on top line. Go down and see Sept 2025 and click on that to download. You will see below the line of years...Sept 2025, August 2025 etc.

Would it be too late to call and "arrange" for those Motive Savvy Savings e-statements?

Note: This account type does not provide automatic monthly e-statements. For assistance in arranging this feature, please contact one of our agents at 1-877-….

frugal lady said

Hopefully I can still arrange to do so if I could ever get through on the phone line.  

Everything is working here still.

when you click on your statements for the month, it should download. Did you check your downloads on your computer? You should be able to look at your statement or print it from there.

Also on the monthly statement, your Motive Savvy account will be listed at the top before GIC's etc.

When you are in Motive, you can print or save your Account Summary. You will see the Savvy balance in real time. Or if you click on the Motive Savvy Acc't , the click on the Monthly, your monthly (Oct 25) will show. Or you can do date range as well.