2 step log in gone | Motive Financial | Discussion forum

Please consider registering
guest

sp_LogInOut Log In sp_Registration Register

Register | Lost password?
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

sp_Feed Topic RSS sp_TopicIcon
2 step log in gone
August 29, 2020
9:51 pm
Rick
Member
Members
Forum Posts: 1110
Member Since:
February 17, 2013
sp_UserOfflineSmall Offline

Been logging in all week without the second step.

August 30, 2020
9:16 am
LK
British Columbia, Canada
Member
Members
Forum Posts: 195
Member Since:
July 9, 2020
sp_UserOfflineSmall Offline

Same for me.

August 30, 2020
11:44 am
GICinvestor
Member
Members
Forum Posts: 670
Member Since:
April 26, 2019
sp_UserOfflineSmall Offline

Did you click to remember device? That will eliminate #2 of 2 factor sign on. Try a different device or clear history and cookies.

August 30, 2020
12:11 pm
rhvic
Victoria, BC
Member
Members
Forum Posts: 473
Member Since:
May 28, 2013
sp_UserOfflineSmall Offline

Hmmm, I was also not asked a security question. I have not indicated that my computer is a trusted device - I want the question to be asked (hey, some day somebody might steal my computer). I updated my questions and logged out, but was again not asked any question when logging back in.

I have written to Motive asking for explanation and/or investigation.

August 30, 2020
4:44 pm
Rick
Member
Members
Forum Posts: 1110
Member Since:
February 17, 2013
sp_UserOfflineSmall Offline

GICinvestor said
Did you click to remember device? That will eliminate #2 of 2 factor sign on. Try a different device or clear history and cookies.  

The little check box & "remember this device" is gone.
I'm not complaining.

Please write your comments in the forum.