T-slips and CRA | Page 2 | Income tax filing | Discussion forum

SaverJunior said

GIC-Fanatic, did you need to pay more taxes at the end?  

Yes, almost $2500. Not impressed with sloppy work and poor assistance to get the credit union to remove the bogus T5’s. Hours on the phone. Am expecting a refund in the next month or so. So never will I stay at this credit union or recommend it.

NorthernRaven said
Without taking a position on work-from-home, or public service salaries, etc., the T-slip troubles sounds more like the sort of thing that can happen with new or revised data submission/exchange systems in both the public and private sector. It would be interesting to know more details about what sort of specification or validation changes were made by CRA and how they were communicated, what pre-submission validation tools issuers have, and what exactly happened with submissions that were rejected and communication back to the issuers.

One would hope that large issuers like TD and BMO (I'm missing T5s from both, among others) would have at least an informal system of their IT staff checking that slips issued for their own accounts showed up at CRA. And they would certainly have been getting anecdotal evidence from customers that T-slips received were not showing up on CRA in March as expected. So the fact that big swaths of T5s, for instance, weren't able to be tweaked/resubmitted/processed by now is definitely a black eye for whatever pickier submission/validation rules CRA introduced this year.

By the way, "CR4" as "entry-level" "$69k-$78k" sounds a bit off. I don't know what range of positions and classifications CRA uses, but the current salary range for CR-4 is $57K-$62K (there are 4 steps). And the villains in the T-slip problems are going to be data ingestion architects and implementors, not clerical folks.  

"One would hope that large issuers like TD and BMO (I'm missing T5s from both, among others) would have at least an informal system of their IT staff checking that slips issued for their own accounts showed up at CRA."

So the missing T5 problem also infected private financial institutions like TD and BMO?

I contacted CRA today, a phone call. The agent was not helpful, he just was repeating like a mantra “if you don’t see your tax slips on your CRA account, CRA hasn’t received slips, contact your employer, your brokerage, your bank and ask them to send slips to CRA again”.

My account is still missing T slips. And TFSA still does not show 2024 deposits.

If CRA tells you to contact the issuer….I find that hard to accept. Wouldn’t you think when they are produced by a computer that upon the print command that it would also submit batches online to CRA at least once a day?

I have made an appointment for the next week with my MP assistant (who happens to be a liberal).

Alexandre said

GIC-Fanatic said
My account is still missing T slips.

Same here. I have close to 10 T5s from FIs for 2024 (did some rate chasing last year), not one T5 is in CRA My Account.  

My account doesn’t even have T4 never mind numerous T5s
I would like to get the bottom of this. CRA said the employer and FI did not send slips. They say they did two months ago. Someone is lying, I would like to know who.

.
For those here still missing some of their Tax Slips on the CRA website, this BNN Article explains why that might be . . .

➡ https://www.bnnbloomberg.ca/business/2025/04/12/are-your-tax-slips-missing-from-the-cra-website-this-might-be-why/

.
O & O,

Dean

Sure but in most cases, none of us will have to do that. Almost all of us already have all of our tax slips in paper or PDF form from online accounts. We don't need MyAccount data for that.

We netfiled our returns many days ago.

If your tax return contains a Schedule 3 with an entry on it, then you have to June 2nd to pay the balance. I am not going to do that though.. I will pay next week just to get it off my back.

I recall the days there was no CRA MyAccount, the days in which there was no DIY tax software and we used paper and pencil, no Netfiling electronically, and the days when all tax slips were paper mailed.

In today's technological age, I agree the system could/should be more fully automated and timely but it does not take more than an evening or afternoon to physically do this task (data input into tax software) for an average tax return, even with Schedule 3 entries, some self-employment, etc.

The law says it is the taxpayer's responsibility to ensure they keep track of and report all taxable income so I simply cannot get fussed over this sort of thing.