FYI security measure | Hubert Financial | Discussion forum

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Some Canadian FI's are slowly implementing their own versions of 'Two-Factor Authentication' (2FA). Apparently, from Frugal Lady's recent experience ⬆, Hubert Financial is finally joining in.

CBC article on '2FA' ➡ https://www.cbc.ca/news/canada/nova-scotia/two-factor-verification-online-banking-security-1.5306052

Selkirk

frugal lady said

I recently added an account to be linked with my Hubert account.
The next day I received a phone call from them to confirm that "it was me" who wanted the account added - to which I replied yes. She said ok, just an extra security measure." Never had this happen before.  

However; "The next day" ... is a Very Slow response, by today's standards.

Hubert appears to be working in the right direction with 2FA, but they need to; 'Up Their Game'❗

Selkirk

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If they eventually end up doing it right, no staff will be involved in Hubert's 2FA's.

Most FI's that have 2FA's, have it 'automated' so no staff are directly involved.

But as with most changes at Hubert, it probably won't happen anytime soon.

Selkirk said

Selkirk said
. . .

Most FI's that have 2FA's, have it 'automated' so no staff are directly involved.

. . .  

Case in point ...

Today I changed my password in one of my TD accounts. During the process, TD's 2FA kicked in and sent me an automated phone call with the required completion code ... in less than two minutes❗

Hubert Financial ... please take note ⬆

Selkirk  

Can't be as bad as Coast Capital Savings', whose system only sends messages to cell phones in a visual text message. They should not be discriminating against those who choose to use only landlines! 🙁

Cheers,
Doug

Loonie said
Right you are, Doug.
I would have to close any account that operated that way as I have never used "text", won't be using it and don't even know if my basic rarely used cell phone has it!  

I couldn't live without a smart phone anymore. I'm using it all the time to scan QR codes to add smart light bulbs or security cams, much quicker online access to my bank accounts through fingerprint identification on the phone, whatsapp messaging to relatives abroad,group whatsapp messaging at work, google maps to find the best route around town since congestion around Toronto is so bad, instant email access to multiple email addresses, 2 factor authorization to many sites, flashlight, etc. etc.

Loonie said

Each to their own, Briguy.
I have my reasons, which are specific to my situation. And I'm not the only one.  

Ditto ⬆