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Error message when logging into access
November 16, 2024
10:02 pm
christinad
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Is anyone else having trouble when they log in? I changed my password and it still doesn’t work. It didn’t work this morning either. If someone can confirm if they are able to login that would be great.

November 17, 2024
4:15 am
user82yz
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April 3, 2013
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SERVICE DISRUPTION: FRIDAY, NOVEMBER 15: All transactions will be processed by end of day. See details.

A banking system upgrade is scheduled for Sunday, November 17. During the 2AM to 2PM maintenance window, there will be limitations on ATM and debit access, and online and mobile banking will be unavailable. Learn More.

POSTAL DISRUPTION: Due to the Canada Post strike, members may experience delays in mail correspondence. If you have any questions or concerns, please

November 17, 2024
9:41 am
Norman1
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April 6, 2013
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Right now, Hubert is down for maintenance. But, I was able to log in yesterday.

November 17, 2024
10:07 am
Dean
Valhalla Mountains, British Columbia
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.
Christinad . . .

That 'Planned" service interruption @ Access was Well documented, beforehand. For an example, see Post #2 above

All should be well again later today, after 2pm Manitoba time. sf-smile

O & O

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

November 17, 2024
10:33 am
christinad
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Thanks, i’ll check out later today..

November 17, 2024
11:53 am
Dean
Valhalla Mountains, British Columbia
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.
Apparently the service interruption @ Access is Over now.

I just finished signing into my Hubert account.

All's well, that ends well. sf-wink

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

November 18, 2024
4:15 am
KamWest
Toronto
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All fine and dandy

Did they add anything?

Hubert basically and information site and Access is as useless as it gets.

The only upgrade I want to see is some self serve features of which there are basically almost nill.

November 19, 2024
12:54 pm
christinad
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Just an update the issue wasn't with the service interruption it was because i hadn't logged in in a long time. I believe it was 120 days but i can't recall exactly. I gather at that point you can't log in to your account past that time frame.

November 21, 2024
7:35 pm
thegov
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April 22, 2022
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I get same
"The page isn’t redirecting properly"
just now. Not sure when I last logged in.
This is insane if they break access after 120 days.

November 22, 2024
8:08 am
Case1030
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When I try to log in through Hubert, I get an error message

"This page isn’t working
online.accesscu.ca redirected you too many times.
Try deleting your cookies.
ERR_TOO_MANY_REDIRECTS"

I can log in through the Sunova page just fine. sf-cool

November 22, 2024
8:50 am
KamWest
Toronto
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Case1030 said
When I try to log in through Hubert, I get an error message

"This page isn’t working
online.accesscu.ca redirected you too many times.
Try deleting your cookies.
ERR_TOO_MANY_REDIRECTS"

I can log in through the Sunova page just fine. sf-cool  

You might have bookmarked a secure page

Go to accesscu.ca and use the sign in link, it will work.
When they work on sites they change logins and using older logins can throw up errors.

Safest thing is to visit the main site and sign in from there,

Clear your cache just in case your browser is serving an old version of the page.

November 22, 2024
9:05 am
Case1030
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KamWest said

You might have bookmarked a secure page

Go to accesscu.ca and use the sign in link, it will work.
When they work on sites they change logins and using older logins can throw up errors.

Safest thing is to visit the main site and sign in from there,

Clear your cache just in case your browser is serving an old version of the page.  

I don't have the login page bookmarked. I click the "login" button on Hubert's home page and get the error message.

I do have Sunova's old page bookmarked and when I use it, it takes me to "https://www.accesscu.ca/en/personal" where I click the "Sign In" button that works just fine.

I ain't in a tizzy over this. Isn't the first time the Hubert page functions haven't worked. As long as I have a work around it's fine and after a while it seems to work itself out somehow. Just trying to offer a different path for anyone that might be having similar issues.

November 22, 2024
9:41 am
thegov
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April 22, 2022
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Still getting one of the two listed error messages above in Firefox and Edge if going through happysavings.ca
Directly entering the link that happy points to appears to work (at least sometimes):
"https://online.accesscu.ca/"
They have no clue how to write cookies -- I noticed after the error Firefox stating I had trillions of GB of cookie files (larger than the drive) -- deleted their cookies and cleared cache - back to normal 200M.

November 22, 2024
10:24 am
Y.S.
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August 8, 2022
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Seeing the mention of Sunova, I was successful with the URL: "cusuccess.accesscu.ca/sunova"
- click Access in top left corner of screen
- click 'sign in' at top right corner
- sign in with Hubert login name and password

(When I contacted Hubert yesterday I was directed to use Edge. As others have noted, Edge, Chrome and Firefox don't work.)

November 22, 2024
10:30 am
Dean
Valhalla Mountains, British Columbia
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Dean said
.
Apparently the service interruption @ Access is Over now.

I just finished signing into my Hubert account.

All's well, that ends well. sf-wink

    Dean

Five days later and I'm Still having No problems logging into Hubert.

FWIW ... I'm running on Chrome.

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

November 24, 2024
8:49 am
christinad
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I just want to add i think it was pretty poor if i hadn’t logged in in 120 days. It seems i should have logged in occasionally.

November 24, 2024
9:54 am
Dean
Valhalla Mountains, British Columbia
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.
FWIW . . .

I have a practice/habit of logging into All my accounts, at Least once a week ... whether needed, or not.

I like to keep a close on things.

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

November 24, 2024
11:39 am
MG
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February 16, 2013
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I called Hubert and they gave me the following url :

online.accesscu.ca

Just type in the address line (no slashes or https, etc.) and worked fine. I use Firefox but the question never came up.

November 26, 2024
8:25 am
Y.S.
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It appears that variable results continue. Today's Hubert customer service staffer reports that the problem remains under investigation. Hubert's suggested URL, "online.accesscu.ca" still doesn't work for me in Windows operating systems Firefox, Chrome or Edge. The workaround in my previous post is functional: "cusuccess.accesscu.ca/sunova". Not awe-inspiring.

November 26, 2024
8:38 am
Dean
Valhalla Mountains, British Columbia
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.
I just signed on to my Hubert accounts again this am (using Chrome) ... Still no problem(s) here.

It seems that some folks are affected by these sign-in problems, and some not.

Wishful thinking ... maybe this will help to spur them on to create a separate/standalone website for Hubert again.

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

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