Account opening experience 2023-06 | Hubert Financial | Discussion forum

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Account opening experience 2023-06
June 29, 2023
4:11 pm
im43232
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January 6, 2023
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Submitted online application. Never heard back from Hubert after 1 month as if my application has gone down to the kitchen sink.
Am I an exception, or is this FI no longer in business?
Now I worry about the safety of the PII I sent more than the desire to have the account opened.
For any prospect mulling over opening a new account with this FI, think twice.

June 29, 2023
4:30 pm
HermanH
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Haven't heard of such problems. Perhaps you can call them directly 1-855-4HUBERT (1-855-448-2378)

June 29, 2023
6:10 pm
Dean
Valhalla Mountains, British Columbia
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.
Though it was quite some time ago ... like most others, my Hubert account opening experience went; 'Smoooth As Butter'.

I can't believe someone would wait a Whole Month without calling Hubert about an apparent failed attempt ❗

Meh ... Go Figure. sf-confused

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

June 30, 2023
8:11 am
pooreva
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Dean said
.
Though it was quite some time ago ... like most others, my Hubert account opening experience went; 'Smoooth As Butter'.

I can't believe someone would wait a Whole Month without calling Hubert about an apparent failed attempt ❗

Meh ... Go Figure. sf-confused

    Dean

  

Same here.
I cannot understand people waiting forever to raise the issue?!?!?!?
Looking at some mobile phone forum I see people get charged for months and months even account is closed before starting asking why is that happening.
Hubert is SOLID company; they have chat and phone option to talk to LIVE person not AI stupid bot.
Still do not understand WHY would one wait even a week before asking why account is not opened...

June 30, 2023
8:26 am
cgouimet
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pooreva said

Same here.
I cannot understand people waiting forever to raise the issue?!?!?!?
Looking at some mobile phone forum I see people get charged for months and months even account is closed before starting asking why is that happening.
Hubert is SOLID company; they have chat and phone option to talk to LIVE person not AI stupid bot.
Still do not understand WHY would one wait even a week before asking why account is not opened...  

And, I've never waited more than 15 seconds to get someone. Once connected, they are awake, quick, helpful and very friendly.

CGO
June 30, 2023
9:08 am
Pewter
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I have never had an issue with Hubert. Service is good, friendly and efficient. And I love their 1 year GICs.

June 30, 2023
9:40 am
Dean
Valhalla Mountains, British Columbia
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pooreva said

. . .

Still do not understand WHY would one wait even a week before asking why account is not opened... 

 

Perhaps the OP (im43232) will explain ... or not. sf-confused

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

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