PC Optimimum member get hit by points theft TWICE | General financial discussion | Discussion forum

http://www.cbc.ca/news/busines.....-1.4611785

​......"Thieves continue to steal hundreds of thousands of PC Optimum rewards points, and some members have had the misfortune of being hit TWICE.

The reason? A glitch in the program's system allowed a thief to stay in a member's online account even after the initial theft was discovered and the password reset.

"How secure is their program?" said William Grobe of Kitchener, Ont., who recently got hit by theft a second time, after beefing up his password. He had 250,000 points stolen in total. "It feels like someone's in [my account] in spite of any security."

After being contacted by CBC News on Monday, PC Optimum's owner, Loblaws, said it was fixing the password reset glitch, and reported on Friday that the problem had been resolved. The retailer said only "a very small number" of its nine million members had been negatively affected.

Since launching on Feb. 1, the PC Optimum rewards program has battled a handful of technical issues, including strangers' accounts being combined together and members' points disappearing into cyberspace."................

..."Meanwhile, CBC News continues to receive theft reports. The most recent cases include Carolyn Lampshire in Kenora, Ont. This past week, a thief stole 240,000 of her points and spent them at a Pharmaprix in Drummondville, Que.

On March 31 and April 7, a thief stole a total of 220,000 points from Nicole Caputo's account and spent them at Maxi stores in Montreal. Caputo lives in Sault Ste. Marie, Ont.".............